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Joyce Honda - Service Center

Denville, NJ

4.6
2,392 Reviews

2,392 Reviews of Joyce Honda - Service Center

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December 16, 2020

I never have many complaints when I visit to have my car serviced. The service dept is always helpful and reliable. Friendly staff whenever I visit. More

by Dinah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Lavelle
December 16, 2020

Service was great. I was in and out with little time waiting. The service dept was clean and also Covid friendly. I would recommend to get service done there. More

by ricanranger_51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2020

There were several people in his cubicle and they only saw that I was there and they did not ask me where I need. They need a little more customer service. More

by LMNM_91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 15, 2020

Dear Tom (President),John LaVelle. was phenomenal in his Dear Tom (President), John LaVelle. was phenomenal in his Customer Service. He went above and beyond in locating and bringing in house the appropriat More

by LOUIS.AMBROSE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John LaVelle, KELVIN ALFRED
December 15, 2020

Great service - drop off was easy, service person (Kathy) was very friendly, pick-up was easy! Received a call by early afternoon that my car was ready! More

by annacorry4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy
December 15, 2020

Excellent service. Oil change and tire rotation from arrival at the service doors to driving out of the lot took only 45 minutes. Very courteous an thorough operation. Pleasure doing business at Joyce H More

by BobEileen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwight Phillips
December 14, 2020

The service was very personalized and attentive, but did take quite a bit of time, which I would not have been upset with (I did have maintenance done on a Saturday) but there was no time estimate offered. More

by EMILY.SCAHILL1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer
December 12, 2020

In the 20 plus years I have been with Joyce Honda I have NEVER been disappointed with their service. It is always excellent. The people are friendly, personable, courteous etc etc I could go on. I always More

by THEBABE116
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Seager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathy Bernstein, Ray Spinelli, KELVIN ALFRED
December 11, 2020

Charles was phenomenal! Wonderful to work with and very approachable. I I’ll definitely be returning because of him. Care for the car and people. Highly recommend More

by merchant.ahsan88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles
December 11, 2020

I was met quickly upon arrival. Took my information for the service appointment. My car was finished very quickly. Upon picking up checking out was east and pleasant. More

by TRACEY.SWAN6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John lavelle, Edgar barquero
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