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Joyce Honda
Denville, NJ
4,269 Reviews
Awarded only to the top 15% of Honda Dealers nationwide, The President’s Award is highly coveted by all Honda Dealers because it represents outstanding sales, service, and a real commitment to customer satisfaction. Joyce Honda is a multi-year recipient of this prestigious award, the most recent being 2011 and ranks among the top 20 Honda dealers nationally for total vehicle sales. This combination guarantees aggressive discounts without the corresponding drop in customer service usually associated with volume sales operations. Bottom Line? Great Value! Stop by and experience the Joyce difference.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 8:00 AM - 4:00 PM
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 8:00 AM - 4:00 PM
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Showing 4,269 reviews
February 14, 2023
I had a terrible service and response. I bought my car in and was told they will respond in 48 hours. Then I had to follow up twice and the person I spoke to was multi taking and wasn't I bought my car in and was told they will respond in 48 hours. Then I had to follow up twice and the person I spoke to was multi taking and wasn't paying attention. I have not had this issue withJoyce before. I was promised that paperwork will be emailed to me 2 weeks have gone by nothing has arrived. More
by patel227
Verified Customer
February 12, 2023
Very helpful and work was excellent. So easy to drop off and get the work done. So easy to drop off and get the work done. More
by CPETERSON8
February 10, 2023
Earnest is the best advisor. Always keeps you informed and is so balanced. A pleasure to deal with always. Always keeps you informed and is so balanced. A pleasure to deal with always. More
by BPGRANET
Employees Worked With
February 10, 2023
.Scheduling for an appointment was easy and prompt.The facility was conveniently located.It was clean and orderly.Each of the staff was professional,accommodating and efficient.The service was excellent. facility was conveniently located.It was clean and orderly.Each of the staff was professional,accommodating and efficient.The service was excellent. More
by CHONA59
Employees Worked With
February 10, 2023
Our salesman Mario was very patient in answering all our questions and in showing us how to use the different features on our new Honda. He had a pleasant personality, making the buying experience more com questions and in showing us how to use the different features on our new Honda. He had a pleasant personality, making the buying experience more comfortable. Our only objection in the vehicle purchase was being forced to pay $299 for smart key loss protection, which we totally did not need or want. This was a management decision, not having anything to do with Mario. More
by ABAR689
February 07, 2023
Kelly was excellent. She was polite and informative The young lady that checked me out however was rude and nasty and is definitely not helping your customer satisfacti She was polite and informative The young lady that checked me out however was rude and nasty and is definitely not helping your customer satisfaction. More
by Roehill
Employees Worked With
February 04, 2023
For selling cars over sticker price. A real low dealership does this type of work. A real low dealership does this type of work. More
by BOBZIP103
Employees Worked With
February 02, 2023
We have bought only from Joyce Honda for over 4 decades. Our salesman, Rolando was wonderful and helped us with everything, above and beyond the usual sales person. Our salesman, Rolando was wonderful and helped us with everything, above and beyond the usual sales person. More
by MMOLLEGARD
