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Joyce Honda
Denville, NJ
4,259 Reviews
Awarded only to the top 15% of Honda Dealers nationwide, The President’s Award is highly coveted by all Honda Dealers because it represents outstanding sales, service, and a real commitment to customer satisfaction. Joyce Honda is a multi-year recipient of this prestigious award, the most recent being 2011 and ranks among the top 20 Honda dealers nationally for total vehicle sales. This combination guarantees aggressive discounts without the corresponding drop in customer service usually associated with volume sales operations. Bottom Line? Great Value! Stop by and experience the Joyce difference.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 8:00 AM - 4:00 PM
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 8:00 AM - 4:00 PM
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Showing 4,259 reviews
February 22, 2024
Very friendly and courtesies personnel. waiting rooms and bathrooms were extremely clean. Appointment time was exact. Great coffee! waiting rooms and bathrooms were extremely clean. Appointment time was exact. Great coffee! More
by angelrose317
Verified CustomerEmployees Worked With
February 21, 2024
Lloyd was awesome! !! He explained everything in detail and went out of his way to be helpful !! He explained everything in detail and went out of his way to be helpful More
by LIQUIDDRUMMER2112
Employees Worked With
February 21, 2024
I leased a new CRV and this dealership was amazing! The entire leasing process was so easy from beginning to end. This will not be my only Honda!!! The entire leasing process was so easy from beginning to end. This will not be my only Honda!!! More
by NORA.FR
Employees Worked With
Larry Swanson was awesome and I appreciate him for explaining everything about the car., Efren Madrigal
February 21, 2024
I experienced a flat tire on a Sunday morning and called the Service Department to make an appointment. I was told I could bring my Accord in at anytime without an appointment. On Sunday afternoon I came the Service Department to make an appointment. I was told I could bring my Accord in at anytime without an appointment. On Sunday afternoon I came in and was greeted by Ernest who seeing the “donut” on my car knew right away why I was there. The car was taken almost immediately while I waited in the lounge. Unfortunately, not only was the tire damaged, but the wheel was too. Ernest told me what the cost would be for a new tire and wheel. Since there was no wheel in stock, he told me he would order it and to come back on Tuesday. I did, and the repair took less than an hour. In my book, this is a top notch Service Department. More
by albuechler
Employees Worked With
February 20, 2024
The staff I dealt with are all friendly and Ernest is very knowledgeable and kind. very knowledgeable and kind. More
by CHARLLOTE53MONZ
Employees Worked With
February 19, 2024
I came in to have my rear brakes serviced. I also asked to have my front brakes examined. Lloyd explained what needed to be done and kept me informed as to when the job was completed. Very pro I also asked to have my front brakes examined. Lloyd explained what needed to be done and kept me informed as to when the job was completed. Very professional and helpful. Of course I would prefer if the prices were lower. More
by COCCIA32
Employees Worked With
February 19, 2024
Lloyd was great, very helpful. Overall, the dealership is just OK. The Sunday pickup was nice, but my car was not finished despite being there all day Sunday so I had to go witho Overall, the dealership is just OK. The Sunday pickup was nice, but my car was not finished despite being there all day Sunday so I had to go without my car on Monday. There was plenty of time to finish, I was just getting brakes and some routine maintenance. The work was finished Monday and my car was returned. However, the tech didn't leave an oil change sticker the maintenance timer was still at 10%, so I had to bring it back to get the oil changed, since there was no way to know whether or not the tech actually changed the oil in the first place. This was very frustrating and not the first time this happened at Joyce. Lloyd was extremely helpful though and kept me updated every step of the way, however next maintenance I'll probably just go to a local garage. More
by MIKEDROGAN
Employees Worked With
February 17, 2024
Finance: Angel. Beware of finance department. We kept noticing the numbers did not add up correctly. We specified the amount we wanted to finance and they were giv Beware of finance department. We kept noticing the numbers did not add up correctly. We specified the amount we wanted to finance and they were giving a higher number. We had them change back to the amount we requested. They tried to include the GAP coverage even though it didn't financially make sense given the amount we were paying upfront for the car. On 2-3 seperate occasions when they were giving us the overall total, we noticed the amount was incorrect. They "kept forgetting" to include the initial deposit we left to hold the vehicle. More
by NewsBe
Employees Worked With
Angel
February 16, 2024
Highly recommend to hold those who are looking to lease or buy a vehicle. To use Joyce, Their, customer service, and courtesy is like no other. or buy a vehicle. To use Joyce, Their, customer service, and courtesy is like no other. More
by VELVELFARKASH
Employees Worked With
February 15, 2024
As soon as I pulled up to the garage they were attentive and friendly. I only had an oil change and it was done pretty quickly. The only thing i missed is that in the past they used to have snacks. and friendly. I only had an oil change and it was done pretty quickly. The only thing i missed is that in the past they used to have snacks. More
by catuccicindy76
Employees Worked With
