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Joyce Honda

Denville, NJ

4.7
4,255 Reviews
Awarded only to the top 15% of Honda Dealers nationwide, The President’s Award is highly coveted by all Honda Dealers because it represents outstanding sales, service, and a real commitment to customer satisfaction. Joyce Honda is a multi-year recipient of this prestigious award, the most recent being 2011 and ranks among the top 20 Honda dealers nationally for total vehicle sales. This combination guarantees aggressive discounts without the corresponding drop in customer service usually associated with volume sales operations. Bottom Line? Great Value! Stop by and experience the Joyce difference.
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3166 NJ-10

Denville, NJ

07834

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Showing 4,255 reviews

May 07, 2024

Came for an oil change but I left frustrated after a rude tech tried to upsell me for brakes. He said they were very dangerous and needed to be changed ASAP. I was given an attitude when I said I would go el More

by RP26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ed Seager
1.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2024

Worst car buying experience ever. The sales staff here, Steve, Denis, Melvin and Larry, have to lie and hide deal details to make a profit. I got out of a 2021 pilot and into a new 2 More

by CCOOK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Larry Swanson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denis, Melvin, Steve Owusu
May 04, 2024 -

Joyce Honda responded

We are sorry that you feel that way. However, most of what you state is not true.

May 04, 2024 -

CCOOK responded

I have a police report filed with the town of Denville, NJ for your fraudulent business dealings in regards to the aforementioned review. Verbal contracts are valid and omitting information is fraud. You had no intention of ever include my mile overage in my deal yet brought me in off of this notion. You made it seem as if you were going to do this and went through the whole buying process leading me to believe you were: you took my lease trade in, took the keys, hauled it away and never spoke of my mile overage. You handed me my files on a flash drive and never reviewed any documents with me during the sale. You rushed me in and out to cover up these details. That, is, fraud. That is omitting a major detail of the foundation of my deal. The deal your sales manager Steve said he “matched”. Consumers have rights and verbal contracts are valid contracts.

May 03, 2024

Joyce Honda was a great place to buy a car. Johana was a great help too!! More

by GARRETTLFULTON
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johana Horta
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024

Salesman Joe is great. Very helpful and friendly. Finance person was also great and fully explained all. More

by DONNA789
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe San Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : My finance person is not listed
May 01, 2024

We have bought 5 cars from Joyce over the years and have always been well satisfied with the sales staff and the service staff. More

by EVALLEN98
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Garcia
May 09, 2024 -

Joyce Honda responded

We appreciate the kind words! Your satisfaction is important to us, and we appreciate your business! Thank you! The Service Team at Joyce Honda

April 30, 2024

Easy going and informative sales and financial people at Joyce Honda Had a good discussion with various options More

by VHSHUKLA76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Efren Madrigal
April 30, 2024

El trabajo no que bien del cambio del agua y mucho dinero por el cambio de la pieza More

by WGOLL1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lloyd Wilson
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2024

Great local dealer with the great small town feel! ! Looking forward to a long business relationship More

by tmg1065
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe San Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024 -

Joyce Honda responded

Thank you for sharing your experience. We strive to provide the best service possible to all of our customers. We look forward to a long business relationship! Thank you! The Service Team at Joyce Honda

April 29, 2024

Love coming here great service and personnel as always Mike V took care of me promptly and efficiently! More

by Jersey90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike vasquez
May 09, 2024 -

Joyce Honda responded

We do our best in making sure you're satisfied with the explanation of work performed and the quality of the work completed. Thank you so much for sharing your experience! Warm Regards, The Service Team at Joyce Honda

April 26, 2024

Joe was absolutely great to work with. He understood what we were looking for and helped us find it. More

by SARAHDPANOCK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe San Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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