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Joyce Honda
Denville, NJ
4,176 Reviews
Awarded only to the top 15% of Honda Dealers nationwide, The President’s Award is highly coveted by all Honda Dealers because it represents outstanding sales, service, and a real commitment to customer satisfaction. Joyce Honda is a multi-year recipient of this prestigious award, the most recent being 2011 and ranks among the top 20 Honda dealers nationally for total vehicle sales. This combination guarantees aggressive discounts without the corresponding drop in customer service usually associated with volume sales operations. Bottom Line? Great Value! Stop by and experience the Joyce difference.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 8:00 AM - 4:00 PM
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 8:00 AM - 4:00 PM
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Showing 4,176 reviews
November 04, 2016
Could be better I bought a brand new car from Joyce Honda recently. From the start, once you walk-in, there is no one to greet you or ask if you need help. My first t I bought a brand new car from Joyce Honda recently. From the start, once you walk-in, there is no one to greet you or ask if you need help. My first time in, I was standing there for 15-20 mins till I got fed up and went and asked someone for assistance. Everyone is too busy to even make eye contact with the customer. Even after the deal was done, the whole process lacked experience. I would have not gotten certain essential documents if I didn't know the car buying process already. Even the window sticker sheet was not handed properly. The car manual was not supplied. The loan was applied at one rate and on day of delivery, they change the rate. I stood my ground and then they went back and after an hour got me my earlier rate. This would be my first and last Honda. More
by Disgruntled customer
November 03, 2016
I love my car! I had such a great experience here and am very happy about my new car!Nancy was very helpful throughout the entire process and I was glad I went to h I had such a great experience here and am very happy about my new car!Nancy was very helpful throughout the entire process and I was glad I went to her!She really went out of her way to make sure I had the perfect vehicle to fit me! More
by KimberlyWolfe1
Employees Worked With
Other Employees :
Steve Owusu, Craig Ferguson, Nancy Mitchell, Michael Dispenza
November 03, 2016
overall satisfaction Bernardo is a professional salesman who addressed our concerns and resolved any issues on purchasing a pre-owned vehicle. I would recommend this deal Bernardo is a professional salesman who addressed our concerns and resolved any issues on purchasing a pre-owned vehicle. I would recommend this dealership to my family and friends. More
by bill123
Employees Worked With
Bernardo Amster
November 02, 2016
Great dealership and Bernado is amazing! My family has bought about 10 cars from this dealership in the past 10 years and we were satisfied by the service snd value every time. Recently, I wa My family has bought about 10 cars from this dealership in the past 10 years and we were satisfied by the service snd value every time. Recently, I was shopping for a performance car and came across a used BMW M6 on their used car lot. I was greated nicely by Bernardo who spent his entire day helping me decide to make the purchase. He did not "sell" the car. Rather he respectfully adddressed all my concerns about the car's history and condition. He even went so far as to take the car to a mechanic of my choice for an inspection. He has a wonderful life story, great jokes and I am very pleased to have bought the car with his assistance. More
by alex0502
Employees Worked With
Bernardo Amster
November 01, 2016
Good services. It was a wonderful experience, our friend bernardo Amster was so good helping us, explaining everything to us. Bernardo help me to make that big decis It was a wonderful experience, our friend bernardo Amster was so good helping us, explaining everything to us. Bernardo help me to make that big decision. More
by Valentin Berganza
Employees Worked With
Bernardo Amster
November 01, 2016
great people with a good sence of humor it was a nice experience our friend Bernardo Amster was good help for us,explaning everything to us he was a big help.thank you joyce honda and bernar it was a nice experience our friend Bernardo Amster was good help for us,explaning everything to us he was a big help.thank you joyce honda and bernardo More
by maria2345
Employees Worked With
Bernardo Amster
October 31, 2016
Great experience with an HONEST dealership! Wow, couldn't have been more straight with me. No talking in circles or unnecessary sales pressure. I'd send my own Mother here. Thank you Joyce Hond Wow, couldn't have been more straight with me. No talking in circles or unnecessary sales pressure. I'd send my own Mother here. Thank you Joyce Honda and Manny. More
by GinaG
Employees Worked With
Manny Paez
October 31, 2016
Great Experience I don't enjoy visiting car dealerships because of past experiences except for one day I went to Joyce Honda and met Larry Swanson. This visit gave me I don't enjoy visiting car dealerships because of past experiences except for one day I went to Joyce Honda and met Larry Swanson. This visit gave me a good experience of what a good dealership is. So after visiting 4 dealerships to look for my wife's 2017 Honda Accord V6 Touring I chose Joyce Honda as the winner by a big margin! The reason being is Larry Swanson the General Manager himself who helped me and patiently explained to me for hours the advantages and disadvantages between leasing and financing and where I could save money the most. He showed me figures and explained them to me what happens if we do this and do that, etc... His info was so helpful that it lead me to make the right decision on how to save lots of money to purchase the car. Larry did not pressure me at all of signing any contract. After 3 weeks I went back to Joyce Honda with my wife and our 7 year old son and Larry again helped and patiently explained to us where we could save more money and what our advantages if we chose leasing or financing. We made the right decision and happily got my wife's car from Joyce Honda. They have an excellent staff from Lauren, Pat, Jarred, & Dennis who all helped us with our needs. They're courteous and professional. On top of that, Larry put on his coat that cold night just to pick-up the accessories that we ordered from their Parts Department which I think was already close because it was 8pm already. He himself took out the the floor mats and trunk tray and put on the new all weather floor mats and trunk tray. Then he spoke to the mechanics and had them installed the mud-guards asap. We were out of the shop in 10 minutes! Impressive. Larry Swanson went out of his way to help us above and beyond. We love our new car and happy with our decision. Joyce Honda is the place to go if you're planning to get a Honda. Thanks Larry & staff! More
by V6Touring Honda Accord 2017
October 29, 2016
Used Car Experience I have given Joyce Honda five stars because of Marcus (the salesperson) I had. He was Great!. He was very helpful, and went out of his way to answer I have given Joyce Honda five stars because of Marcus (the salesperson) I had. He was Great!. He was very helpful, and went out of his way to answer an questions that I had. I would recommend Marcus as a sales person at Joyce Honda. More
by butterflies
Employees Worked With
Marcus
October 28, 2016
Consistently Good Service for more than 10 years I have always been pleased with the service and repair work done at this dealership. Ernest Biondolino stands out as an excellent service rep who has I have always been pleased with the service and repair work done at this dealership. Ernest Biondolino stands out as an excellent service rep who has the vehicle knowledge, and personal skills to work effectively with the customer to get the desired results More
by carguy1000
Employees Worked With
