Joyce Honda

Lennon is awesome Lennon is always extremely knowledgeable and helpful. Friendly, quick, and thorough customer service. He is a great asset to the company. I am always Lennon is always extremely knowledgeable and helpful. Friendly, quick, and thorough customer service. He is a great asset to the company. I am always able to get my service completely in a reasonable amount of time. More

Long wait but good service Wait was extremely long. However, good service made up for everything. Although, i wish it was Appointment based so everyone gets done quickly. Great Wait was extremely long. However, good service made up for everything. Although, i wish it was Appointment based so everyone gets done quickly. Great waiting area. Keeps you comfortable. More

Great service, friendly staff Great service, coffee & snacks while you wait. Staff is very attentive. Dwight Phillips explained the servicing that was being done He went over t Great service, coffee & snacks while you wait. Staff is very attentive. Dwight Phillips explained the servicing that was being done He went over the the Fitness Inspection &Treatment Plan and gave me a hard copy of the report. Finally, he informed me of service needs for the near future, and highlighted it on the report. More

Wait times too long All the CSR’s are very nice. However, having to wait 2 1/2 hours for an oil change is just unacceptable. I went Day before and the wait was two hours All the CSR’s are very nice. However, having to wait 2 1/2 hours for an oil change is just unacceptable. I went Day before and the wait was two hours; came back next day and was told 1 1/2 hour wait......it took 2 1/2 hours. They have ‘express’ lanes and I’d like to know what they are for. More

Great service!!! The advisor wrote down all the main points as indicated by the customer. All points were resolved and the car is running superb. The advisor was on to The advisor wrote down all the main points as indicated by the customer. All points were resolved and the car is running superb. The advisor was on top of everything and contacted you when the car is done! More

Good place to buy a car. Nice experience here would not hesitate to return to Joyce Honda when I need another car. We wanted a specific car and they worked hard to accommodat Nice experience here would not hesitate to return to Joyce Honda when I need another car. We wanted a specific car and they worked hard to accommodate our request. More

Poor communication for simple service. I came in for an oil change, multi- point inspection, and windshield wiper refills. Upon check out, I read that my engine air filter "failed" and that I came in for an oil change, multi- point inspection, and windshield wiper refills. Upon check out, I read that my engine air filter "failed" and that was never communicated to me. I was told that both my engine air filter and cabin air filter were, "still ok." Why was I not shown my old filter? I would have replaced it then and there. Then, when I was walking out to my car, I was given someone else's car keys. My keys had to be tracked down. Also, my service advisor also recommended that I replace my drive belt, tensioner, water pump, etc.. I just had that service completed by the Port Charlotte, Fl. Honda dealership in May. Why isn't my vehicle service from one Honda dealership to another linked? More

leased car review I am writing to tell about the Honda experience with Efren Madrigal when I was looking to lease a new Honda Civic. Initinally I Wanted a base model 20 I am writing to tell about the Honda experience with Efren Madrigal when I was looking to lease a new Honda Civic. Initinally I Wanted a base model 2019 civic but after negotiating and working with Efren we were able to come up with a nicer model for the right lease price.He worked hard to give me my needs at the right price. I will definitely recommend and spread the good word. ANOTHER HAPPY CUSTUMER ! More

Leasing another Honda Pilot approached immediately by friendly sales staff. Our sales rep was very friendly, patient and knowledgeable. No pushiness or hard-sell approach. A p approached immediately by friendly sales staff. Our sales rep was very friendly, patient and knowledgeable. No pushiness or hard-sell approach. A pleasure to work with. More

lease initiated in January, 2019 LEASED A CRV AND SORRY I DID. WANTED A PILOT. THE CRV I LEASED IS LOADED, BUT IT'S NOT THE PILOT. HAD AN OPPORTUNITY TO LEASE A THE CHEVY TRAVERSE AT LEASED A CRV AND SORRY I DID. WANTED A PILOT. THE CRV I LEASED IS LOADED, BUT IT'S NOT THE PILOT. HAD AN OPPORTUNITY TO LEASE A THE CHEVY TRAVERSE AT $410 A MONTH NOTHING DOWN. I BLEW IT--MISTAKE I WON'T MAKE AGAIN. WE HAVE LEASED ABOUT 12 CARS FROM JOYCE AND THAT SHOULD HAVE ACCOUNTED FOR SOMETHING. GUESS WHAT---IT DIDN'T. WE HAVE A WAYS TO GO UNTIL THE 2 OF THE HONDA'S ARE "UP". THIRD IS INTO THE SECOND YEAR. I LEARNED FROM THIS. More