Joyce Honda

Pleasant experience Efren was very helpful and knowledgeable and genuine not to mention my wife thought he was very handsome! Eager to gets us into the car we wanted and Efren was very helpful and knowledgeable and genuine not to mention my wife thought he was very handsome! Eager to gets us into the car we wanted and we never felt pressured. Nice young man! More

Non stop wrong information Was told to drop car off and get a ride home for a job I was told would be a “couple of hours”. Came after work to find shuttle driver had left for th Was told to drop car off and get a ride home for a job I was told would be a “couple of hours”. Came after work to find shuttle driver had left for the day and no courtesy cars around. Came back next morning at 7:30am, told again it’d be “a couple of hours”. Now here I am after 4 hours, asked about the status of my car and was told... wair for it... it’ll be another “couple of hours” People seem nice but I’m pretty pissed More

Just bought a CRV for my daughter from Joyce Honda. Saw the vehicle 2 weeks back at the Rockaway location. Worked with Nancy Mitchell and couldn't be more happy working with a sales from Joyce Honda. Saw the vehicle 2 weeks back at the Rockaway location. Worked with Nancy Mitchell and couldn't be more happy working with a sales person. This was what we were looking for and she showed us the vehicles and no pressure. Had our mechanic look it over and got the thumbs up. Usually you feel that once you drove off the lot you're on your own. Nancy continued to offer her services and my daughter is all happy now. More

Excellent customer experience Efren made obtaining new vehicle a very pleasant experience. He is affable, knowledgeable, and genuine. I would definitely recommend friends and Efren made obtaining new vehicle a very pleasant experience. He is affable, knowledgeable, and genuine. I would definitely recommend friends and colleagues to this dealership. More

Excellent Efren was very clear in his explanations, directed the purchase to the vehicle that we needed and helped the whole process to be quick, understandable Efren was very clear in his explanations, directed the purchase to the vehicle that we needed and helped the whole process to be quick, understandable and friendly. I will recommend it with my acquaintances More

Great customer service and follow-up from Efren M. Efren M. was extremely knowledgeable and concise in explaining all the available trims and options of the Honda Civic. He responded immediately to an Efren M. was extremely knowledgeable and concise in explaining all the available trims and options of the Honda Civic. He responded immediately to any emails or questions that I had. He had the vehicle prepped and ready to be driven right out of the lot. Overall, this was a hassle-free and pleasurable experience. I would highly recommend Joyce Honda and Efren M. for anyone considering the purchase or lease of any Honda vehicle. More

Received excellent customer service from Efren. Efren, made the leasing of my new vehicle a pleasurable experience. Efren first located the vehicle I was interested in leasing. We next took veh Efren, made the leasing of my new vehicle a pleasurable experience. Efren first located the vehicle I was interested in leasing. We next took vehicle for test drive and while doing so explain all the features and options. Afterwards we sat down made a deal without any pressure of hassling. As vehicle was just delivered to the dealer, Efren had vehicle prep and ready for pick up when I requested. More

Great experience, customer focued Efren was kind and replied to all our questions and we got the exact car we were looking for. Thanks Efren for the good customer service specially you Efren was kind and replied to all our questions and we got the exact car we were looking for. Thanks Efren for the good customer service specially your time and effort and every little thing that was done with our sale from the very beginning till the end to make it special. Thank you all and well done!! More

Service Plus On the Saturday after Thanksgiving, on our way back from visiting family in New Haven in our 2015 Honda Accord, we lost our transmission just off I-84 On the Saturday after Thanksgiving, on our way back from visiting family in New Haven in our 2015 Honda Accord, we lost our transmission just off I-84 near Joyce Honda in Denville. Fortunately they were open on Saturday afternoon and took us in. They diagnosed the problem; drove us to Newark to rent a car at the airport so we could drive back to New Haven; fixed our car by Tuesday next (everything was covered under warranty); and returned our rental car for us in the bargain. Everyone was professional, sympathetic, accommodating, and productive. It was the best bad experience we ever had, and if we lived in New Jersey instead of Illinois we would give them all our business forever. Go there. You won't be disappointed. Dennis & Helen D-M More