Joyce Honda

Excellent experience!! I bought my first car from joyce Honda and it was a great experience. Chris Stark was extremely helpful and knowledgeable, I felt very comfortable tru I bought my first car from joyce Honda and it was a great experience. Chris Stark was extremely helpful and knowledgeable, I felt very comfortable trusting him through the entire process. The customer service was quick and easy to understand. The whole process was seamless, I would recommend Joyce Honda to anyone interested in a Honda. More

2019 Honda Ridgeline Black Edition I was impressed by the sales associate Matt Stark who was very keen in ensuring that customers were well informed. All those customer services he pro I was impressed by the sales associate Matt Stark who was very keen in ensuring that customers were well informed. All those customer services he provide will make him an excellent professional in the industry,. More

Fair and efficient... Joyce stood out from the crowd. I just leased my 2nd car from Joyce (this one a 2018 AWD Pilot EX-L). Joyce made it simple. This was truly a "no haggle" sale. I didn't even need t I just leased my 2nd car from Joyce (this one a 2018 AWD Pilot EX-L). Joyce made it simple. This was truly a "no haggle" sale. I didn't even need to make a counter offer because their initial offer was too good to refuse... I spent 10 minutes on the phone with them, my wife spent 15 minutes having our "trade in" evaluated, and then I was in and out of the dealership with my new car within 1 hour. Joyce priced their initial quote to win the business. Other dealers quoted me at prices they hoped were good enough to get me to show up in their dealership in the hopes that I would be an uneducated consumer, willing to pay more than “market” for the car. When getting a new car, I do internet research and request competitive bids through KBB.com and Edmunds.com because my time is very short. Unlike some buyers, I don’t have the patience to sit in a dealership for 5 hours haggling over the last penny. I do my research, I know what the cars are worth, and I don’t mind that the dealer needs to make a reasonable profit. I requested quotes from 5 dealers. Joyce was a real "stand out" right from their initial response. They quoted me a price that was substantially below the low end of the "fair purchase price" range published by Edmunds.com and KBB.com. This was a huge contrast vs. all the other dealers I requested quotes from. One of them (Madison Honda) didn't respond. Two of them (Planet Honda and Rt. 22 Honda) gave me an initial quote identical to Honda's national lease promotion. One dealer quoted me a price more than $600 (over the 36 month lease) HIGHER than the Honda national promotion. My wife then took our (leased) Honda Odyssy into Joyce for an evaluation, and they agreed to give us a fair price for the equity value in that car, which further reduced our out-of-pocket cost. I probably could have pushed them for another $500 of trade in value, but their overall price was already soooooo much better than every other dealership was offering, and life's too short to haggle over the last penny... This was a very efficient process for me. I probably spent 2 hours on my online research and “leveling the bids” with an Excel-based lease calculator I developed a few years ago (I had to reverse engineer the Honda national offer because I wanted to only pay the first month's lease cost at closing). Then my wife spent 15 minutes at Joyce having our Odyssy evaluated. Then when I went to get the car I was in and out of Joyce, and on my way, within 1 hour. I sense that dealerships have different business models. Some (like Joyce) are high volume and have a large used-car dealership. They accept lower margins on each new car sold in order to turn them over faster. In addition, they will give fair value on high-quality trade ins because they know they can sell them quickly. Others are lower volume, but need to make higher margins on each car they sell. More

Greedy and petty sales tactics After bashing other dealerships for their sales tactics, and basically calling them liars... Even after I let them know I have money in my pocket, top After bashing other dealerships for their sales tactics, and basically calling them liars... Even after I let them know I have money in my pocket, top tier credit, and I’m ready to purchase a car at that moment... They let me walk out the door because of their own greedy and petty BS sales tactics. I went to another dealership (Mahwah Honda) and got an even better deal than the one Joyce Honda refused because their doc fees were only $299 as opposed to $499 at Joyce. No hassle, no arguments, no back and forth with managers. Joyce Handa’s “small town” 50yrs speech is a bunch of BS... AVOID THIS DEALERSHIP! Take the time and make the drive over to Mahwah Honda... you will be glad you did. Sincerely, Proud New Honda Owner More

CPO Honda Odyssey Purchase This is the second used Honda my wife and I have purchased from Chris Stark . Chris was a pleasure to deal with. He ensured we were satisfied with ou This is the second used Honda my wife and I have purchased from Chris Stark . Chris was a pleasure to deal with. He ensured we were satisfied with our purchase and delivery of our vehicle . We highly recommend Joyce Honda and make sure you ask for Chris for your next Honda purchase ! More

Chris Stark won our business! Our family was in the market for a Certified Used Honda Odyssey, and our first test drive was at Joyce Honda. Even though they did not have the exact Our family was in the market for a Certified Used Honda Odyssey, and our first test drive was at Joyce Honda. Even though they did not have the exact trim/color in stock that we wanted, our salesperson Chris Stark was extremely attentive and followed up via text numerous times to let us know he was still looking for a car to match our specs. We dealt with a few other Honda Dealers in the same period, and those experiences were not even close. Eventually we came back to Chris to negotiate on our final purchase, and he really came through for us. No-nonsense pricing and very professional service! More

Cheating military personnel these guys are liars and tried to cheat me for just $500. i do not recommend this place. they do not offer any military discounts and on the paper the these guys are liars and tried to cheat me for just $500. i do not recommend this place. they do not offer any military discounts and on the paper they say they offer some discounts for military personnel but thats absolutely lie. To showoff they say military discounts are offered but thats not true. More

Pleasant Car Purchase Experience Moments after expressing interest in a used car on Joyce Honda's website I received a call from Chris. We chatted for a few minutes and arranged to me Moments after expressing interest in a used car on Joyce Honda's website I received a call from Chris. We chatted for a few minutes and arranged to meet the following day. Although the car we were originally interested in had been sold that morning, Chris steered us toward a similar vehicle with a comparable selling price. Chris was extremely personable and helpful throughout the process. We both got a fair deal and we now have a very happy young driver in our house! More

Staff were outstanding The sales consultant Chris Stark, manager, and financial manager were extremely helpful to me this day. They went above and beyond to help me get aa a The sales consultant Chris Stark, manager, and financial manager were extremely helpful to me this day. They went above and beyond to help me get aa affordable vehicle More

Still Smiling My daughter and I went in on a Saturday morning to see a vehicle we had seen on line. We had contacted Tom Esposito the day before and said we were co My daughter and I went in on a Saturday morning to see a vehicle we had seen on line. We had contacted Tom Esposito the day before and said we were coming.He was lovely. When we arrived we were greeted immediately and the place was packed. We were told Tom was with another customer so we went to take a look around. We found the pearl white CRV and began to look it over. We were then greeted by Angel Perez, the manager, whom asked us if he could help us. From then on it was a perfect experience. Angel was so polite, so helpful and so kind. I told him this car was for my daughter and it was her first car. He spoke with her and told her the questions she asked were good ones, boosting her confidence in this endeavor. He was humorous yet professional and made us feel right at home. We test drove the car and it was beautiful. I noted a small scratch on the bumper and Angel said he does not allow any vehicle to leave the lot with any blemish and would have the scratch removed. Throughout this whole experience we were reminded a couple of times how long this dealership had been in operation and how the owner still comes in daily. I remember buying my first car from this dealership 40 yrs ago and it was a wonderful experience then. The great customer service is still a top priority and you can tell because the owner is held in such high esteem and his employees are proud to mention him.We then met Tom Esposito and finalized the purchase the following day when my husband could come in with us. We worked with Domingo Nunez who was very helpful and informative regarding the financing and warranty coverage.He took the time to explain all to my daughter also which was a good learning experience for her. I can only say we all left with peace of mind(and a beautiful car) knowing we had just had a great experience. When does that really happen while buying a car? It happened for us and we are grateful. There was absolutely no stress involved and all went so smoothly and quickly. There was no sitting around for 5 hours here. They work quickly, efficiently and professionally. This was by far the best experience we have ever had in purchasing a car. Bravo Joyce Honda!we are still smiling!! More