Joyce Honda | Page 337

Very Bad Experience I scheduled 10.00am appointment on the website and went at 9.35am. But only after I went, I understood you could drop in any time. I waited for 25 m I scheduled 10.00am appointment on the website and went at 9.35am. But only after I went, I understood you could drop in any time. I waited for 25 mins. Then I was told to wait for 30 mins for the shuttle ride home. I did not get any updates on what service was required for the car. I called 5 or 6 times and was told it was being looked at. Once I was told that they were flushing my radiator eventhough I told them not to do anything without checking with me. Finally at 6.30pm and after I called again, I was told that I had to spend a humongous amount of money to fix up my car. I told them not to do any of that. I would never go to this place again. More

HORRIBLE I have a 2006 CRV and have been going to Joyce Honda for service for many years. Their service has deteriorated to the point of collapse. I had to I have a 2006 CRV and have been going to Joyce Honda for service for many years. Their service has deteriorated to the point of collapse. I had to go 3 times to get a particular service done, as a part was needed and they told me they had to order it, then when it arrived, I was told it was given to another customer. Yesterday I went back for the THIRD TIME and WAITED OVER 5 HOURS to get the part installed. I was NOT updated during the 5 hours, when asked why my car wasn't being worked on I was brushed off. I left in tears and paid over $400. Ernest was the only person that treated me decently - he's very nice. I am going to purchase a new Honda next year but it WILL NOT be from Joyce Honda. They need to hire more techs and improve their service and communication. More

New Lease The sales representatives are always friendly and pleasant to talk with, they also listen on what I am interested in a vehicle that’s good The sales representatives are always friendly and pleasant to talk with, they also listen on what I am interested in a vehicle that’s good More

Time for oil change and tire rotation Very nice waiting area with water, coffee, snacks and customer WIFI. Workers were very friendly. It's easy. You just pull into the garage and the Very nice waiting area with water, coffee, snacks and customer WIFI. Workers were very friendly. It's easy. You just pull into the garage and they come to you. More

First time dealing with Joyce Honda-New Lease Excellent experience, professional and I felt very comfortable dealing with Monte Morris, Justin and Efren. They made my experience (1st time in 16 y Excellent experience, professional and I felt very comfortable dealing with Monte Morris, Justin and Efren. They made my experience (1st time in 16 years) pleasurable. I was scared at the thoughts of purchasing or leasing a new vehicle; we discussed options and it was easy for me to make my decision. I have a new found "home"; everyone in the show room is extremely friendly and i say "Thank you" to everyone at Joyce Honda. More

Great experience! All of my questions were answered. I was given respect. They also taught me how to set up all the features of my new car! Would reccomend! was given respect. They also taught me how to set up all the features of my new car! Would reccomend! More

Quick in Quick out I had a Oil Change plus a over-all check of the car with report when work was completed also a emission update on my 2012 Civic it was done in about a I had a Oil Change plus a over-all check of the car with report when work was completed also a emission update on my 2012 Civic it was done in about a hour from time I drove in More

Excellent experience! Our experience with Joyce Honda was excellent. We were warmly greeted when we arrived, offered food and coffee and introduced to our salesperson. We Our experience with Joyce Honda was excellent. We were warmly greeted when we arrived, offered food and coffee and introduced to our salesperson. We traded in a vehicle and got a fair value for it. Everyone we worked with including management , appraisers andfinance was friendly and answered all of our questions. We would highly recomend them!!! More

Routine Maintenance My service which involved just an oil change & tire rotation was completed in a quick efficient manner. I also like the extensive KNOW YOUR VEHICLE My service which involved just an oil change & tire rotation was completed in a quick efficient manner. I also like the extensive KNOW YOUR VEHICLE -FITNESS INSPECTION & TREATMENT PLAN given on each visit. More

Excellant experience!! I can honestly say Joyce Honda made purchasing a car enjoyable. I recommend visiting this dealership before making any final decisions, especially whe I can honestly say Joyce Honda made purchasing a car enjoyable. I recommend visiting this dealership before making any final decisions, especially when comparing other vehicles and after doing thorough homework. Everyone I worked with was very friendly and always helpful. More