Joyce Honda

Erik Matos is an excellent service advisor. Erik Matos is very professional and always provides the best service. He is very familiar with my vehicle's needs. He provides the best options. Erik Matos is very professional and always provides the best service. He is very familiar with my vehicle's needs. He provides the best options. More

First time customer. Knowledge, friendliness and ease of purchasing a vehicle. Car was ready when promised, safety and general features were fully explained and demonstra Knowledge, friendliness and ease of purchasing a vehicle. Car was ready when promised, safety and general features were fully explained and demonstrated by Mario Dilorio. More

Oil change and pre-trip check up before journey This was an easy visit. It was a little early for my 15000 mile check up, however, we were taking a long journey and wanted to make sure everything This was an easy visit. It was a little early for my 15000 mile check up, however, we were taking a long journey and wanted to make sure everything was in good shape. We pulled in at noonish on a Friday, the service bays were a little busy, however we were out and on our way in just over an hour. The waiting room was comfortable and when the colleagues walked through they always reminded the customers about the refreshments available. Lennon Presto made it very convenient. Thanks!! We also stopped by the show room to check with our Salesman Larry Swanson about new vehicles and express our general happiness with our 2018 CRV. Always friendly and professional. Thanks Larry! More

Friendly and efficient While we haven't had Joyce do any major servicing yet, they have helped us several times with minor servicing, such as oil changes and recalls.. Their While we haven't had Joyce do any major servicing yet, they have helped us several times with minor servicing, such as oil changes and recalls.. Their employees have always been both friendly and efficient. We appreciate that we can leave our car there and have them phone us when it's ready to be picked up. Most recently, our splash guard was partially torn off. Joyce put it back in place at no charge. They even reused our clips, so didn't even charge us for those. That kind of service will definitely bring us back! More

MY VISIT CAME IN FOR MY 5000 MILE SERVICE. TAKEN RIGHT AWAY AND SO PLEASED. THANK YOU FOR ALWAYS MAKING IT EASY TO GET MY VEHICLE SERVICED. CAME IN FOR MY 5000 MILE SERVICE. TAKEN RIGHT AWAY AND SO PLEASED. THANK YOU FOR ALWAYS MAKING IT EASY TO GET MY VEHICLE SERVICED. More

I Love Joyce Honda Service oil change, tire rotation, filter replacement. Eric explained what was needed and the cost. He gave me a time estimation as well. I have been Joyce H oil change, tire rotation, filter replacement. Eric explained what was needed and the cost. He gave me a time estimation as well. I have been Joyce Honda customer since 2012 when I bought y first Civic. All my maintenance has been done at this location and I have always been satisfied. Staff is friendly and Eric has been my rep many times over the years. Eric is GREAT!!! He is polite, knowledgeable, and patient dealing with this senior answering all my questions and putting me at ease with the service and cost. I can trust him. That is important at my age. More

Professional service I needed a regular maintainence, the lady on the phone said I can just walk in, so I did. I got immediately attention, my consultant Erik treated me p I needed a regular maintainence, the lady on the phone said I can just walk in, so I did. I got immediately attention, my consultant Erik treated me politely and explained things clearly to me. The whole process took about one and half hour, I felt great. More

Oil Change Extremely friendly & professional service. The wait was long but the waiting room was very comfortable with coffee & bagels. (Just adding more words b Extremely friendly & professional service. The wait was long but the waiting room was very comfortable with coffee & bagels. (Just adding more words because I have to. ) More

Transmission Replacement Experience Erick Matos was great. My car went in on a Monday afternoon for something that I thought was a minor noise. Come to find out it needed a new transmiss Erick Matos was great. My car went in on a Monday afternoon for something that I thought was a minor noise. Come to find out it needed a new transmission. Thankfully I had the warranty. While my car was being serviced they put me in a beautiful 2019 Honda Civic loaner (which I now may consider as my next big purchase). I also would like to include that I had a trip coming up the following week on Wednesday and was quite nervous on wether or not my car would be done before then. They were great with providing me updates every step of the way. They were aware of my trip and took that into consideration and were done with my car Wednesday afternoon literally an hour before I was leaving! Thank you Erick & everyone else who was involved! More

Yet another happy customer! Very smooth transaction, dealt with a number of sales reps and was very satisfied with all encountered! Always feel as though I’m treated in a honest Very smooth transaction, dealt with a number of sales reps and was very satisfied with all encountered! Always feel as though I’m treated in a honest and straightforward manner! Always a pleasure doing business with this great dealer and service center! Thank you again Joyce Honda! More