Joyce Honda

Top-Notch Customer Service I am a fan of Honda and currently lease a 2019 Honda Accord. Joyce Honda of Denville truly cares about customer service and satisfaction. Efren, Sara, I am a fan of Honda and currently lease a 2019 Honda Accord. Joyce Honda of Denville truly cares about customer service and satisfaction. Efren, Sara, and their many employees are friendly, helpful, and most importantly, patient. They answered all of my questions and beyond. I had originally purchased my new car from another Honda Dealership (independently owned). The previous dealership’s professionalism made me very uncomfortable and unhappy with my purchase. Joyce Honda apologized on behalf of that dealership without being asked to do so. Efren made sure I was comfortable and happy with my new car. I feel comfortable using their service department in the future. I wish I had come across them under different circumstances, however, I am grateful for their professionalism and understanding after speaking with their well-trained employees. More

GREAT CUSTOMER SERVICE! Hello! I want to say Thank You to Mio Martinez and creiss Whitfield they were both amazing to work with! I would definitely recommend this dealershi Hello! I want to say Thank You to Mio Martinez and creiss Whitfield they were both amazing to work with! I would definitely recommend this dealership to my friends and family. More

2019 Honda Odyssey Elite This is my second purchase from Joyce honda. My experience with Efren was amazing. I was very nervous before starting the process but after meeting Ef This is my second purchase from Joyce honda. My experience with Efren was amazing. I was very nervous before starting the process but after meeting Efren and the way he explains each step in the process was very satisfying. I’d recommend anyone coming to this Joyce Honda. More

2019 Honda CR-V We bought our first car from Joyce Honda about 10 years ago and now we have our third. They treat you with respect and no funny business. We bought our first car from Joyce Honda about 10 years ago and now we have our third. They treat you with respect and no funny business. More

Poor Service Experience I needed an oil change and went as far as to create an appt online so that I could accomplish this at a time convenient for me. When I showed up I was I needed an oil change and went as far as to create an appt online so that I could accomplish this at a time convenient for me. When I showed up I was told to wait for a service adviser to check me in. After 15 minutes I asked a man who was moving cars and he told me he was sorry but they were overwhelmed with people trying to get their vehicle serviced. I explained I had an appt and he said "what would you like me to do with these others who have brought their car in" I suggested they get appts like I did. Well another 15 minutes go by and still no adviser. I found the person who originally told me to wait for an adviser. I explained I had an appt and he told me that it does not matter, they do not honor appts, instead it is first come first served. I then questioned why have an online appt schedule? He said they only have it because Honda insists, however you can not actually make an appt for service at Joyce. I told him I was going to leave and he asked me to give him a moment. He came back with an adviser and they completed the oil change within 45 minutes. Seems to me if you want to use their service dept, you better leave the car or show up as soon as they open, and potentially have some advisers who can get you car into the que. More

Excellent people Does servicing professional ways and time. I enjoyed going to this Dealership . Excellent people to deal with. their presentation is very good. I will Does servicing professional ways and time. I enjoyed going to this Dealership . Excellent people to deal with. their presentation is very good. I will go for servicing again More

Service center Very pleased with service Ernest provided in obtaining crv key - Will definitely return to Joyce Honda for service when needed - Would highly recomm Very pleased with service Ernest provided in obtaining crv key - Will definitely return to Joyce Honda for service when needed - Would highly recommend Joyce Honda service to other Honda owners More

Trade In My family has been with Honda for over 5 years & every car they have sold to us has been a great experience. Everyone is so friendly and outgoing. Kar My family has been with Honda for over 5 years & every car they have sold to us has been a great experience. Everyone is so friendly and outgoing. Karl and Efren were the best salesmen I’ve had. They made this process so smooth and easy. I’d recommend anyone coming to this Joyce Honda. More

Very good I was happy with the service - service technicians and all involved I would recommend Joyce service and the first one only cost me 1.88$ I was happy with the service - service technicians and all involved I would recommend Joyce service and the first one only cost me 1.88$ More

Lennon is awesome Lennon is always extremely knowledgeable and helpful. Friendly, quick, and thorough customer service. He is a great asset to the company. I am always Lennon is always extremely knowledgeable and helpful. Friendly, quick, and thorough customer service. He is a great asset to the company. I am always able to get my service completely in a reasonable amount of time. More