Joyce Honda

Painless! Mario and the other employees worked to make sure I got exactly what I wanted in a timely manner, and even went above to give me a deal that I didn't Mario and the other employees worked to make sure I got exactly what I wanted in a timely manner, and even went above to give me a deal that I didn't know existed that works with my long-term car leasing/financing plan. More

We were very pleased and impressed with the outstanding customer service from Trey Johnson and thorough assistance from Efren Madrigal. This is our second car from Joyce Honda, and we wouldn't dream of go customer service from Trey Johnson and thorough assistance from Efren Madrigal. This is our second car from Joyce Honda, and we wouldn't dream of going anywhere else. More

Great dealership! We bought our Honda Odyssey from Joyce new in 2006, serviced it with them almost exclusively, and then traded it back to them for a new Honda CRV last We bought our Honda Odyssey from Joyce new in 2006, serviced it with them almost exclusively, and then traded it back to them for a new Honda CRV last week. Great experiences all around with Joyce Honda! More

Excellent Ryan! I worked with Ryan, who was exceptionally professional, helpful and friendly and went above and beyond to get me the car I wanted. I will be back to I worked with Ryan, who was exceptionally professional, helpful and friendly and went above and beyond to get me the car I wanted. I will be back to see him, and if he leaves for any reason, I will follow him wherever he goes. He is the best. More

Excellent and quick service They did pretty good job with oil change and multi inspection and was pretty quick too... The guy who took care of me was super friendly forgot his na They did pretty good job with oil change and multi inspection and was pretty quick too... The guy who took care of me was super friendly forgot his name.., will be back again for oil change.... More

My car went on brand new and came out needing bodywork! I purchased a brand new CRV and wanted a roof rack. When I made my purchase, Joyce Honda booked a service appointment for the install. When I picked u I purchased a brand new CRV and wanted a roof rack. When I made my purchase, Joyce Honda booked a service appointment for the install. When I picked up my car and brought it home much to my dismay I found that they had dented the roof above the passenger door in 4 places. The car was also returned dirty with dust and marks all over the roof. The dealership manager offered to repair the damage and had originally said I should not need bodywork. When I came in to pick up the car I was told it was going to need bodywork and I would need to leave it a few more days. After multiple trips to the repair department and over a week later my car was finally repaired. I was very disappointed to have dropped off a brand new car and now have a vehicle that has bodywork (the edges that were painted still have a few rough edges). I was not offered any type of compensation for the inconvenience of all the trips back and forth, or that I am so upset that my “brand new” car is no longer new other than a certificate for a free oil change in their repair shop and that I can have them smooth out the rough paint edges when I come back. I do not trust the competence of the repair department after they damaged my car the first time. I would certainly not want to take a chance that they may cause further damage if I returned for an oil change. I also had other issues with my registration paperwork as well as the fact that they installed the incorrect roof rack to top it off. More

Very Bad Experience I scheduled 10.00am appointment on the website and went at 9.35am. But only after I went, I understood you could drop in any time. I waited for 25 m I scheduled 10.00am appointment on the website and went at 9.35am. But only after I went, I understood you could drop in any time. I waited for 25 mins. Then I was told to wait for 30 mins for the shuttle ride home. I did not get any updates on what service was required for the car. I called 5 or 6 times and was told it was being looked at. Once I was told that they were flushing my radiator eventhough I told them not to do anything without checking with me. Finally at 6.30pm and after I called again, I was told that I had to spend a humongous amount of money to fix up my car. I told them not to do any of that. I would never go to this place again. More

Excellent Customer Service At Joyce Honda, everyone is very friendly and super helpful when servicing your car. As soon as you pull up someone comes over to your car to help you At Joyce Honda, everyone is very friendly and super helpful when servicing your car. As soon as you pull up someone comes over to your car to help your immediately. They will always let you know the price before beginning the service. More

HORRIBLE I have a 2006 CRV and have been going to Joyce Honda for service for many years. Their service has deteriorated to the point of collapse. I had to I have a 2006 CRV and have been going to Joyce Honda for service for many years. Their service has deteriorated to the point of collapse. I had to go 3 times to get a particular service done, as a part was needed and they told me they had to order it, then when it arrived, I was told it was given to another customer. Yesterday I went back for the THIRD TIME and WAITED OVER 5 HOURS to get the part installed. I was NOT updated during the 5 hours, when asked why my car wasn't being worked on I was brushed off. I left in tears and paid over $400. Ernest was the only person that treated me decently - he's very nice. I am going to purchase a new Honda next year but it WILL NOT be from Joyce Honda. They need to hire more techs and improve their service and communication. More