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Joyce Honda

Denville, NJ

4.7
3,969 Reviews
Awarded only to the top 15% of Honda Dealers nationwide, The President’s Award is highly coveted by all Honda Dealers because it represents outstanding sales, service, and a real commitment to customer satisfaction. Joyce Honda is a multi-year recipient of this prestigious award, the most recent being 2011 and ranks among the top 20 Honda dealers nationally for total vehicle sales. This combination guarantees aggressive discounts without the corresponding drop in customer service usually associated with volume sales operations. Bottom Line? Great Value! Stop by and experience the Joyce difference.
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3166 NJ-10

Denville, NJ

07834

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Showing 3,969 reviews

December 19, 2023

The hours work very well for me and the attention when I pulled up was pleasant and fast. More

by jenniferrootfleury
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Subuhi Shakil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2023 -

Joyce Honda responded

Thank you for the positive feedback, we are grateful for your business. Thank you!

December 19, 2023

Outstanding customer support. Lloyd’s friendly and professional manner is very much appreciated. Excellent experience. More

by NEED2GOO
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lloyd Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2023 -

Joyce Honda responded

We appreciate your business and for opportunity to assist you with you automotive needs.

December 18, 2023

Was easy to drop off my vehicle, Ernest was very pleasant to deal with and had a timely recall repair More

by GMF724
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2023 -

Joyce Honda responded

Dear valued customer, our primary goal is the ease of accessing the Service Department for all of your needs. We are pleased to know your service experience was pleasant and we are grateful for the opportunity to serve you!

December 17, 2023

quick and efficient service i received the car in a timely fashion honda runs smooth More

by SHMUELCHERNOW
Recommend Dealer
Yes
Employees Worked With
Jane Bisignani
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 15, 2023

I went to Joyce Honda for a recalled on my truck. I met Kelly at the service dept. and she treated me very kindly. I noticed that she was knowledgeable about the problem of my truck. I also share s More

by jrockruiz17
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Kelly Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2023 -

Joyce Honda responded

Kelly is a wonderful asset to the team at Joyce Honda. We are grateful for the business and the kind words. You are more than welcome to request Kelly for all of your Automotive needs. Happy Holidays!

December 15, 2023

They are transparent and honest with meeting my needs and not pushy. I liked how I could schedule my service appointment online. More

by mweiss227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2023 -

Joyce Honda responded

We are glad to hear that your service experience was a positive one. Thank you for choosing Joyce Honda for your Automotive needs.

December 15, 2023

We are doing our cars service there and got good experience and she is very quick to finish it. More

by BHAVNA.PATEL333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Subuhi Shakil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2023 -

Joyce Honda responded

Service at the speed of Life is the goal. Thank You for the feedback and your business. We gratefully appreciate it.

December 13, 2023

Disappointed that my battery, under warranty at Joyce, was cleared, , and was told I needed new starter even though the car would start. I refused the work, took to my local mechanic, who said battery wa More

by BLAIR.RYAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ernest Biondolino
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2023 -

Joyce Honda responded

Hi Blair, we would like to understand how your visit came to be. We have tried to reach you to resolve the concerns with your Mazda. Wishing you all the best during the Holidays!

December 13, 2023

Confident in all requested services will be done professionally and car is always in good running condition More

by jfol
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Service Time
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Recommend Dealer
Yes
Employees Worked With
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Dec 13, 2023 -

Joyce Honda responded

Thank You very much for the kind words, and we are grateful to assist you with your automotive needs.

December 12, 2023

I normally don’t have a problem with this service dealership. Last time I did however. The person who was the service help didn’t tell me anything that was good or wrong with the car. Just came in af More

by Marre441
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t recognize the man in the pictures that helped me so to speak
Dec 16, 2023 -

Joyce Honda responded

Valued customer, we want to first thank you for your business and the feedback on our performance. Our sincere apologies for the lack of communication at the end of your service visit. Our primary goal is to provide the best service experience here at Joyce Honda. I have messaged you privately with all contact information to resolve all concerns you may have. Thank you for the opportunity to assist you with your automotive needs.

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