Joyce Honda

Returning 30-year Customer I have been purchasing and leasing my cars from Joyce Honda for more than 30 years. I am a very satisfied, long-term repeat customer, which speaks for I have been purchasing and leasing my cars from Joyce Honda for more than 30 years. I am a very satisfied, long-term repeat customer, which speaks for itself. More

Greeted immediately upon driving up for service. Excellent customer service. Friendly staff. Issue with car was quickly assessed and able to be fixed in a timely fashion. Excellent customer service. Friendly staff. Issue with car was quickly assessed and able to be fixed in a timely fashion. More

I was treated respectfully by knowledgeable personnel. Buying a new car from Joyce Honda was a pleasant experience. Thanks for your expertise. We'll be back. Buying a new car from Joyce Honda was a pleasant experience. Thanks for your expertise. We'll be back. More

Very helpful, quick service, great communication. All question and concerns are taken care of. Saved me some money. Advised hiw ro plan what to fix first question and concerns are taken care of. Saved me some money. Advised hiw ro plan what to fix first More

Getting the deal done was an absolutely brutal process due to sales manager not accepting the price I had been quoted on the phone. Finally got it done but left a very bad impression. due to sales manager not accepting the price I had been quoted on the phone. Finally got it done but left a very bad impression. More

GREAT DEALERSHIP Everyone I was in contact with at the dealership was friendly and really went the extra step to get my deal done. I would recommend them to everyone a Everyone I was in contact with at the dealership was friendly and really went the extra step to get my deal done. I would recommend them to everyone and give them my business again! More

Busy Saturday morning at the Service center but they worked efficiently and fairly - first come first served. Explained everything clearly and no surprises when settling the bill. The sandwiches and bev worked efficiently and fairly - first come first served. Explained everything clearly and no surprises when settling the bill. The sandwiches and beverages for the waiting room were truly appreciated. More

Ryan was both helpful and knowledgeable. His information was timely and accurate I would recommend him to my friends I also would recommend the dealership was timely and accurate I would recommend him to my friends I also would recommend the dealership More

Reliable I have been coming to Joyce Honda to service my cars for several years. Most of the time it is for cars that I have bought from them, but I also have I have been coming to Joyce Honda to service my cars for several years. Most of the time it is for cars that I have bought from them, but I also have come here for my Subaru. They provide reliable service. The price is fair. Not great, but not terrible. I like that I can get an oil change on a Sunday when most other shops are closed. Also, they tend to be less busy on Sundays, which makes no sense to me. Don't expect to be in and out very quickly. But they have a relatively comfortable waiting room, so bring a book or a crossword puzzle and enjoy a free cup of coffee or a bottle of water. and just relax. They even have free bagels on weekends. When my car is ready, they go over everything they have found. I use that info to my benefit. For example, I am very capable of replacing my own air filter, so when they tell me I need to replace it, I do that on my own. But when they tell me that I need a new serpentine belt, I leave that up to the professionals. Each recommended service has a price. I can usually find a coupon for 10% off. However, I can also decide to look elsewhere for that recommended service, and I already know the most it will cost if I were to go back to Joyce. And since I know that they are reliable, I generally go back to them unless the price difference is dramatic. More

Customer Service is important .. even from the receptionist! We have brought our van to Joyce Honda for years. In general we have had good service. This time was different. We worked with two different manage We have brought our van to Joyce Honda for years. In general we have had good service. This time was different. We worked with two different managers because of this there was a lack of communication between them and us. The biggest complaint though is the reception that I received when I returned to pick up my vehicle and went to the service receptionists desk. The receptionist was unfriendly (felt more like the DMV) and when I asked to speak to a manager (because I knew the total on the bill was incorrect), she acted very annoyed. Individuals spend hours waiting for their vehicle (in our case over a week) and spend a large sum of money ... it would be wise to have a friendly and helpful receptionist that actually wants to help the customers instead of treating them like the are annoying. She handed me my corrected bill and didn't even bother to thank me for my service. I think I am done with Joyce Honda! More