Joyce Honda

Great customer service! Always a pleasure to have our car service done do efficiently and quick, the On line appointment was super clear and easy to be set up! service done do efficiently and quick, the On line appointment was super clear and easy to be set up! More

routine maintenance. oil change and tire rotation. The technicians were courteous at this difficult time. I had a one o'clock appointment was not even attended to until almost 1:30. Timing was not go The technicians were courteous at this difficult time. I had a one o'clock appointment was not even attended to until almost 1:30. Timing was not good. More

Routine maintenance, oil change, and tire rotation. I had a great experience getting my car serviced. I had a 9:30am appointment and the technician took me in right on time. They finished the service I had a great experience getting my car serviced. I had a 9:30am appointment and the technician took me in right on time. They finished the service ahead of the finished time that they had quoted me. The cost of service is very competitive and reasonable. When the service was completed, the technician went over what was done in detail and answered any questions that I had. Joyce Honda is an excellent car dealership and they have always had a first rate service center. More

The people I dealt with at the dealership were all polite and easy to get along with. Gabriel, my sales man was extremely helpful and patient. and easy to get along with. Gabriel, my sales man was extremely helpful and patient. More

I used to say yes. I had a terrible time getting an appointment. I brought three cars in back to back - and had a loaner (thank you). Two of the three cars came home with New or continuing issues. One appointment. I brought three cars in back to back - and had a loaner (thank you). Two of the three cars came home with New or continuing issues. One they forgot to do the recall on despite my multiple reminders. The other one came home after being there for two weeks with the passenger airbag light on. I never received a call when my second car was completed. Without Larry’s help I would not have been able to make an appointment. Kelvin went for a test drive with me regarding my concern of a noise in my second car. The ladies at the desk were awesome. I am concerned about the software because if I spoke to a technician who was not my technician, they could not answer my questions and kept transferring me. A question like... was the 10% discount applied? Does the quote include this specific repair? More

Great experience I bought a used car at this dealership and the price was great. Before buying the car I told them the rims were scratched up and they said they would I bought a used car at this dealership and the price was great. Before buying the car I told them the rims were scratched up and they said they would take care of it. They gave their word and fixed my rims. Anytime their was an issue they took care of it and because of that I would recommend this dealership to my family and friends. Thank you again Joyce Honda! More

Just had an amazing experience with this dealership!! The saleslady Jane Bisignani was amazing thanx so much I would highly recommend Joyce Honda and Jane Bisignani saleslady Jane Bisignani was amazing thanx so much I would highly recommend Joyce Honda and Jane Bisignani More

I wish I could go lower on the stars!! Unable to reach the service advisor as a Follow up to the repairs done in March on my Honda Odyssey (just before all the closures due to covid19). Spent $2k. Left the service advisor as a Follow up to the repairs done in March on my Honda Odyssey (just before all the closures due to covid19). Spent $2k. Left 5 messages in last 2 weeks but no callback. Today as Jennifer is out I tried to reach service dept, For another advisor but they keep hanging up before even coming to the phone. 3 times in a row. I waited very long before submitting this survey but now I give up. How difficult could it be to come on the phone. Forget about talking about the problem with the car? Am very upset why did I go to Joyce Honda for repairs in the first place. More

Thank you so much for helping me get my new car. I know Catherine Carr and the financial team worked really hard to get me the deal... I could not speak more highly of Joyce Honda in Denville NJ! Thanks ag Catherine Carr and the financial team worked really hard to get me the deal... I could not speak more highly of Joyce Honda in Denville NJ! Thanks again and I hope to do business with you guys again. More

Excellent, as always Service center was as efficient as always, regardless of the current conditions. I took both my wife's and my car in, and we had no issues. Service center was as efficient as always, regardless of the current conditions. I took both my wife's and my car in, and we had no issues. More