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Joyce Honda
Denville, NJ
4,116 Reviews
Awarded only to the top 15% of Honda Dealers nationwide, The President’s Award is highly coveted by all Honda Dealers because it represents outstanding sales, service, and a real commitment to customer satisfaction. Joyce Honda is a multi-year recipient of this prestigious award, the most recent being 2011 and ranks among the top 20 Honda dealers nationally for total vehicle sales. This combination guarantees aggressive discounts without the corresponding drop in customer service usually associated with volume sales operations. Bottom Line? Great Value! Stop by and experience the Joyce difference.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 8:00 AM - 4:00 PM
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 8:00 AM - 4:00 PM
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Showing 4,116 reviews
June 26, 2020
Service was exceptional. They did the work required, not more, in a timely manner. Everyone from check in to check out was informative and helpful. They all seem to care about They did the work required, not more, in a timely manner. Everyone from check in to check out was informative and helpful. They all seem to care about our needs. More
by jvm10
Verified CustomerEmployees Worked With
Other Employees :
I spoke with others as well but did not get their names. Everyone was very helpful, even check out staff.
June 26, 2020
Service is the best. I purchased two used vehicles over the years, and continue to get all of their service at Joyce. Both of my Hondas are always serviced right by the te I purchased two used vehicles over the years, and continue to get all of their service at Joyce. Both of my Hondas are always serviced right by the technicians, and the advisors are kind and not pushy. Ernest is a pleasure to deal with. I trust them with my cars and will always be a customer. More
by Jennifer
Employees Worked With
June 25, 2020
Quick and pleasant experience I was very pleased with the enhanced cleaning protocols in the service bay when I went in for servicing. Since I wait for my car, the waiting room wa I was very pleased with the enhanced cleaning protocols in the service bay when I went in for servicing. Since I wait for my car, the waiting room was spaced enough for me to feel comfortable as a senior citizen. More
by M501
Employees Worked With
Kathleen, service greeter in the bay
June 25, 2020
Very nice . I did not feel pressured. They explain Very nice . I did not feel pressured. They explain everything . It did not take forever as most all other dealerships do. Overall it was great Very nice . I did not feel pressured. They explain everything . It did not take forever as most all other dealerships do. Overall it was great More
by JENGRINBERG
Employees Worked With
David Streisant
June 25, 2020
Oil change and tire rotation. Much too long for an oil change and tire rotation and I had an appointment. Service rep suggested $1300 of replacement parts when I have two months to Much too long for an oil change and tire rotation and I had an appointment. Service rep suggested $1300 of replacement parts when I have two months to go on my lease. More
by NSTOKOE40
Employees Worked With
Lloyd Wilson
June 25, 2020
lemon car sold me a lemon ! i have taken the car 10 times every time they kept it for months would not help me out!!!!!!!!! no good sold me a lemon ! i have taken the car 10 times every time they kept it for months would not help me out!!!!!!!!! no good More
by EROMAN928
Employees Worked With
they quit and one got fired
June 25, 2020
Very friendly staff, fast service, very professional, explained everything. We love coming back to Joyce Honda, it’s always a good experience. We have 4 cars, all from the same dealer - Joyce Honda. explained everything. We love coming back to Joyce Honda, it’s always a good experience. We have 4 cars, all from the same dealer - Joyce Honda. More
by JITKANEWMAN
Employees Worked With
Efren Madrigal
June 25, 2020
Two stars cause I left with my new car and brought it back 2 days later and haven’t seen it in 23 days cause of recall that manufacture can find no part for apparently. They don’t update unless I call mu back 2 days later and haven’t seen it in 23 days cause of recall that manufacture can find no part for apparently. They don’t update unless I call multiple times and leave messages for an update. Nice at the beginning but the experience is far from great now. Chris and Kelvin have helped with information when I finally reached them. More
by KG
Employees Worked With
KELVIN ALFRED
June 25, 2020
In this difficult time, I found everyone at the dealership to be positive and receptive to my needs. Steven & Matt made the entire car shopping experience pleasant and informative. Thank you Joyce dealership to be positive and receptive to my needs. Steven & Matt made the entire car shopping experience pleasant and informative. Thank you Joyce Honda, I love my CRV-Exl More
by IRENEGOODNIGHT16
June 25, 2020
Trey was super helpful and insightful, he used everything in his power to get me the best deal possible. Will return for my next car in his power to get me the best deal possible. Will return for my next car More
by JAYWAL90
