Joyce Honda

I had an appointment for service and was handled quickly. The dealership let me make an appointment that was convenient for me and got me in and out in a timely manner. The dealership repair center was clean The dealership let me make an appointment that was convenient for me and got me in and out in a timely manner. The dealership repair center was clean and all employees wore masks, They were all courteous and caring about my time. All of my questions and concerns were taken care of. More

Service is friendly however had an appointment for an oil change and it took 2 hours. Way too long for that type of service. If it is going to take that long they should tell the customer so they could make change and it took 2 hours. Way too long for that type of service. If it is going to take that long they should tell the customer so they could make arrangements. More

Service advisor did a poor job in communicating the status of work being done on the vehicle. Disappointed in how communication was handled. Bad service status of work being done on the vehicle. Disappointed in how communication was handled. Bad service More

Joyce Honda is a rip off. They charged me for checking my Honda $189 as diagnostic fees and then they didn't fix it and told me to take it somewhere else and still I had to pay the diagnosis fees. my Honda $189 as diagnostic fees and then they didn't fix it and told me to take it somewhere else and still I had to pay the diagnosis fees. More

Appointment was done online. Excellent service. Wait time about 1 hour. Staff was very courteous, professional and courteous. Would definitely recommend service at Joyce Honda. about 1 hour. Staff was very courteous, professional and courteous. Would definitely recommend service at Joyce Honda. More

Follow up visit, they called me to move up my no a/c appointment and were able to fix the issue that same day. Great job! appointment and were able to fix the issue that same day. Great job! More

Excellent service A real pleasure to deal with themI Excellent service A real pleasure to deal with them I highly recommend them I would gladly get all my future cars from them! Professional & court Excellent service A real pleasure to deal with them I highly recommend them I would gladly get all my future cars from them! Professional & courteous More

As a first time car buyer I couldn't have asked for a better experience!!! After months of decided what would be my next car, I decided it would be a Honda. After arriving at the dealership with my fathe better experience!!! After months of decided what would be my next car, I decided it would be a Honda. After arriving at the dealership with my father we were quickly greeted by our rep Catherine Carr, who after doing the required paperwork got me into a car to test drive in minutes!!! I first test drove a 2017 Honda Civic sedan in black, after that test drive i knew I was leaving the lot with a car in the Civic family. But I was set on a hatchback body model in black until Catherine brought out a Civic hatchback in white... the the farthest color from black. But when I saw this car I knew it would be mine! The white with black detailing on the front and sides of the car immediately caught my eyes and when I test drove it you could feel the turbocharged engine take of with ease. Leather interior was my first thought, but after a minute in the seat it felt perfect!!! The car was immaculate on the inside I could not find more than two scratches too this car even despite it being in 1 accident. If it wasn't for Catherine I would have made a wrong choice and gone with the normal black car. As a sales rep myself she made the process painless and worked around my crazy ever revolving schedule. As she even came in on her day off too since I was not able to pick up my car anymore that Friday. I will recommend all my friends and family to Joyce Honda for now on! More

Ryan was very kind, listened to all my concerns, and answered any question my sister and I asked. He was very patient and great to work with. answered any question my sister and I asked. He was very patient and great to work with. More

They tried to sell me an air filter and cabin filter that I didn't need. This is typical for this dealership. Font trust them. I didn't need. This is typical for this dealership. Font trust them. More