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Joyce Honda
Denville, NJ
4,163 Reviews
Awarded only to the top 15% of Honda Dealers nationwide, The President’s Award is highly coveted by all Honda Dealers because it represents outstanding sales, service, and a real commitment to customer satisfaction. Joyce Honda is a multi-year recipient of this prestigious award, the most recent being 2011 and ranks among the top 20 Honda dealers nationally for total vehicle sales. This combination guarantees aggressive discounts without the corresponding drop in customer service usually associated with volume sales operations. Bottom Line? Great Value! Stop by and experience the Joyce difference.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 8:00 AM - 4:00 PM
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 8:00 AM - 4:00 PM
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Showing 4,163 reviews
December 21, 2020
Very professional service. The multiple point check and quote provides me a good understanding of the current car status. Definitely I will come back for the next serice. quote provides me a good understanding of the current car status. Definitely I will come back for the next serice. More
by qingl_h
Verified CustomerEmployees Worked With
John LaVelle
December 20, 2020
Service was good but this survey is frustrating that you have to add 25 words . I would recommend you make this voluntary and not a hard stop on the survey have to add 25 words . I would recommend you make this voluntary and not a hard stop on the survey More
by priscilla.demasi
Employees Worked With
John lava lke
December 18, 2020
The people are great and knowledgable but there is usually a long wait for service even when an appointment is made ahead of time. It seems they overbook appointments. This has happened almost every t usually a long wait for service even when an appointment is made ahead of time. It seems they overbook appointments. This has happened almost every time I have been there for service. More
by 358WOOD
Employees Worked With
Lloyd Wilson
December 17, 2020
The sales person was great but everyone else was trying to convince me to negotiate with myself and to stop drinking 2 cups of coffee per month to be able to buy a car, to convince me to negotiate with myself and to stop drinking 2 cups of coffee per month to be able to buy a car, More
by ECUAJAVI
Employees Worked With
Roberto on Sales
December 17, 2020
There was constant communication from service tech keeping me appraised of situation. Service was great and they spent a lot of time making sure battery was not faulty. keeping me appraised of situation. Service was great and they spent a lot of time making sure battery was not faulty. More
by VMCLAUSS
Employees Worked With
Lloyd
December 17, 2020
The car was delivered hassle-free very courteous like a breeze, driving the car as excepted within one day of ordering. Now waiting whether the service will be the same breeze, driving the car as excepted within one day of ordering. Now waiting whether the service will be the same More
by AYKSOCKS
Employees Worked With
No Name
December 16, 2020
I never have many complaints when I visit to have my car serviced. The service dept is always helpful and reliable. Friendly staff whenever I visit. serviced. The service dept is always helpful and reliable. Friendly staff whenever I visit. More
by Dinah
Employees Worked With
John Lavelle
December 16, 2020
Service was great. I was in and out with little time waiting. The service dept was clean and also Covid friendly. I would recommend to get service done there. waiting. The service dept was clean and also Covid friendly. I would recommend to get service done there. More
by ricanranger_51
Employees Worked With
December 16, 2020
There were several people in his cubicle and they only saw that I was there and they did not ask me where I need. They need a little more customer service. saw that I was there and they did not ask me where I need. They need a little more customer service. More
by LMNM_91
Employees Worked With
December 16, 2020
I dealt with Larry Swanson; he was kind, knowledgeable about the vehicle and did and outstanding job explaining all the features of the vehicle. I will definitely recommend him to all my friends and fa about the vehicle and did and outstanding job explaining all the features of the vehicle. I will definitely recommend him to all my friends and family and I live my new Honda CR B. More
by GORMANS1@yahoo.co
Employees Worked With
