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Joyce Honda
Denville, NJ
3,959 Reviews
Awarded only to the top 15% of Honda Dealers nationwide, The President’s Award is highly coveted by all Honda Dealers because it represents outstanding sales, service, and a real commitment to customer satisfaction. Joyce Honda is a multi-year recipient of this prestigious award, the most recent being 2011 and ranks among the top 20 Honda dealers nationally for total vehicle sales. This combination guarantees aggressive discounts without the corresponding drop in customer service usually associated with volume sales operations. Bottom Line? Great Value! Stop by and experience the Joyce difference.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 8:00 AM - 4:00 PM
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 8:00 AM - 4:00 PM
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Showing 3,959 reviews
October 16, 2020
Staff was very accommodating. Since I did have to wait for my car to be serviced I appreciated the attention paid to safety precautions regarding COVID. for my car to be serviced I appreciated the attention paid to safety precautions regarding COVID. More
by jofilli
Verified CustomerEmployees Worked With
KELVIN ALFRED
Helpful October 15, 2020
Great experience better that other Honda dealers in the area, I will definitely con back for my next service, vey happy, no custions ask manager very helpful area, I will definitely con back for my next service, vey happy, no custions ask manager very helpful More
by TIBURON_BLANCO2007
October 15, 2020
Very good service. The car is beautiful. Drives smoothly. Mario was very informative and professional. Always enjoy our Honda’s. Matt explained the financial plan in detail. Mario was very informative and professional. Always enjoy our Honda’s. Matt explained the financial plan in detail. More
by LKIENSICKI
October 14, 2020
I needed an estimate on 🚘 I will sell. Chris took the time to examine it right away I learned a great deal from Chris and Tom . time to examine it right away I learned a great deal from Chris and Tom . More
by Honda owner
Employees Worked With
October 14, 2020
Car buying is never a pleasant experience, but Giancarlo was friendly and helpful. Unsure why the manager felt the need to include himself in the discussion of the sale but it is what it is. was friendly and helpful. Unsure why the manager felt the need to include himself in the discussion of the sale but it is what it is. More
by SPARROWSZEALOT
Employees Worked With
Giancarlo Sotelo
October 13, 2020
My new car was delivered with a part missing. Trey did not walk me around the car when I picked it up and I felt I was rushed once he had my money. He said he would take care of ordering the missing cap. not walk me around the car when I picked it up and I felt I was rushed once he had my money. He said he would take care of ordering the missing cap. Followed up 2 weeks later and he said I had to order it but had to bring in the car to get it scanned before they would order it. I called the service dept and they said if I ordered the part I would have to pay for it. Got Trey's Manager involved. Still waiting for Efran to email me copies of all the documents I signed. More
by CAROLE411
October 13, 2020
Joyce Honda provided excellent service on my 2017 Black Edition Ridgeline yesterday. 30k service and mounted and balanced 4 new tires and corrected the wheel alignment. Edition Ridgeline yesterday. 30k service and mounted and balanced 4 new tires and corrected the wheel alignment. More
by Robert Phelan
Employees Worked With
Charles Mitchell was my Service Advisor , KELVIN ALFRED
October 13, 2020
Great service, limited wait time with appointment. Helpful service technicians. Went for an oil change and they did a full inspection on my car as well.. Would overall recommend Helpful service technicians. Went for an oil change and they did a full inspection on my car as well.. Would overall recommend More
by Ym0329
Employees Worked With
October 12, 2020
Waited 90 minutes while it was only estimated 60 minutes when I made the appointment. The “social distant” seating arrangement in waiting room looks odd; why blocks 3 seats then open another 3 seats that ne when I made the appointment. The “social distant” seating arrangement in waiting room looks odd; why blocks 3 seats then open another 3 seats that next to each other? More
by JUDYCHEN912
Employees Worked With
John
