Joseph Volkswagen of Cincinnati - Service Center

Reggie is always helpful when I need Advice on what service my car needs. He is very patient. service my car needs. He is very patient. More

Always great at communication and helpful when it comes to scheduling. Reggie does a great job and the other employees are very helpful and kind. to scheduling. Reggie does a great job and the other employees are very helpful and kind. More

Poor service from the dealership not happy with the service ! They were rude and disrespftul service ! They were rude and disrespftul More

Reggie is very helpful and works to get my appointments scheduled quickly and also reports my requests to the repair service thoroughly. He is very pleasant and easy to work with.! scheduled quickly and also reports my requests to the repair service thoroughly. He is very pleasant and easy to work with.! More

Easy process using service department. Associates very friendly and helpful.. In and out quickly. Would deff recomend. Associates very friendly and helpful.. In and out quickly. Would deff recomend. More

They inspected my vehicle said they even drove it soon as I got in it I noticed the transmission was not functioning correctly. I could have kept my money I already knew this I just wanted a second opinio as I got in it I noticed the transmission was not functioning correctly. I could have kept my money I already knew this I just wanted a second opinion. It’s no way they drove this car. Don’t trust them for used car inspections. I almost sold this car to a friend based on their diagnosis. I even have the paperwork to prove it. . More

As always the work was performed to perfection. They even gave me a list of maintenance things to do in the future. They even gave me a list of maintenance things to do in the future. More

Service team was helpful, efficient and I appreciate the time they took to explain the details of the service my car was due for. time they took to explain the details of the service my car was due for. More

A car with 30,000 miles shouldn't need more than pads for brake service and the fact that a 6 seater is now a 5 seater because they can't fix the airbag recall is really poor customer service brake service and the fact that a 6 seater is now a 5 seater because they can't fix the airbag recall is really poor customer service More

Great honest service as always! The whole team worked to make sure I was well informed on the progress of my vehicle. Thank you! The whole team worked to make sure I was well informed on the progress of my vehicle. Thank you! More