Joseph Volkswagen of Cincinnati - Service Center

My experience was very timely and professional with the team at Joseph Volkswagen of Cincinnati. team at Joseph Volkswagen of Cincinnati. More

Poor communication and overall customer experience. Communicated concerns before service started. All concerns were not reviewed. Communicated concerns before service started. All concerns were not reviewed. More

All went well with except that the roof rack was incorrectly installed. It was too far forward. When I added my roof storage container, I encountered the issue and had to correct it myself. This was incorrectly installed. It was too far forward. When I added my roof storage container, I encountered the issue and had to correct it myself. This was a last minute hassle. More

Great customer service! I purchased my first VW in 2023 and have been so impressed with the Joseph Volkswagen of Cincinnati team. Everyone is friendly and takes the time to I purchased my first VW in 2023 and have been so impressed with the Joseph Volkswagen of Cincinnati team. Everyone is friendly and takes the time to explain things. Very happy with the service I have received! More

The service team was wonderful to work with before and after. Car is driving great. after. Car is driving great. More

Great customer service! Fast and efficient. I will go back and get more work done when needed. Fast and efficient. I will go back and get more work done when needed. More

The folks at Joseph VW treat me so well. I’ve had my cars serviced there since 2000! I’ve had my cars serviced there since 2000! More

Joseph volkswagen were timely with my services. They were helpful with getting all my questions answered. Overall great service!!! They were helpful with getting all my questions answered. Overall great service!!! More

I had to return to dealer because they left the cap off my coolant and it all leaked out and got all over my car. my coolant and it all leaked out and got all over my car. More

The care my care receives at Joseph Volkswagen is always topnotch! The personal care at the desk is exemplary and the waiting time is always short! topnotch! The personal care at the desk is exemplary and the waiting time is always short! More