Joseph Volkswagen of Cincinnati - Service Center

I am always pleased with the service, employee interactions, and overall experience at Joseph VW. They are my go-to service department in Cincinnati and the best service experience I've had across interactions, and overall experience at Joseph VW. They are my go-to service department in Cincinnati and the best service experience I've had across several states. I've worked with Reggie a few times now and he has always been so helpful, transparent, professional, and knowledgable. More

The people in the service department were great to work with. They were extremely timely and I was out of the service department sooner than I was told. One of the technicians took time to set up my phone with. They were extremely timely and I was out of the service department sooner than I was told. One of the technicians took time to set up my phone so I could use "Maps". More

My friends at Joseph VW are always prompt, kind, and deliver excellent service. I waited for my vehicle during service this time and they worked to get my car to me as quickly as possible. I can always deliver excellent service. I waited for my vehicle during service this time and they worked to get my car to me as quickly as possible. I can always trust and rely on the guys at Joseph VW. More

Service was excellent, did not have a long wait. Would recommend service center to others Would recommend service center to others More

I have been coming here for the last 30 years or so and have always received the best service by the most knowledgeable and friendly people. Thanks have always received the best service by the most knowledgeable and friendly people. Thanks More

John was efficient and friendly. Took great care of me with the ridiculous problem occurring because of a code needed to turn on the radio. I previously visited a different VW servic Took great care of me with the ridiculous problem occurring because of a code needed to turn on the radio. I previously visited a different VW service dept, like You all best! More

The experience was good & Reggie was professional. However, I am unhappy that my touch screen is not working perfectly as it was before. However, I am unhappy that my touch screen is not working perfectly as it was before. More

Great service team! ! The repair is handled quickly!! Always polite & pleasant to deal with!! Thank you. ! The repair is handled quickly!! Always polite & pleasant to deal with!! Thank you. More

My experience was very timely and professional with the team at Joseph Volkswagen of Cincinnati. team at Joseph Volkswagen of Cincinnati. More

Poor communication and overall customer experience. Communicated concerns before service started. All concerns were not reviewed. Communicated concerns before service started. All concerns were not reviewed. More