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Joseph Volkswagen of Cincinnati - Service Center

Cincinnati, OH

4.3
299 Reviews

299 Reviews of Joseph Volkswagen of Cincinnati - Service Center

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July 09, 2023

Greg and his team do a excellent job on servicing my 2007 Volkswagen EOS. Will continue to use moving forward More

by PBALL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Marsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Bramble
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Wheatley
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 09, 2023

Great Dealership service department gets me in and out as promised even with a car wash More

by CAERYOUNG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Bramble
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 08, 2023

The staff here is absolutely amazing. They were servicing my vehicle while I was traveling out of town and the commutation couldn’t have been better. So kind and so accommodating. More

by LSCLARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris McKenzie
July 08, 2023

Staff was patient & understanding to our questions and fixed our car without charging us which we were very appreciative More

by PM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Bramble
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 08, 2023

As always great and quick service. Always a pleasant experience. I will definitely be back More

by BRENSABBOTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Marsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Pardue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Bramble
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Wheatley
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 06, 2023

I went in for a 40,000 mile service. Oil change reminder in car was not reset, called the dealership for instructions on how to do it myself and left a message since I could not talk to More

by Dibarra7.5.4.4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Bramble
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 04, 2023

Got my car into the shop on time. Also checked open recalls and did the necessary updates. Christopher was very nice. He has a background as a tech which helps when working with a cus More

by BOB.ZURLINDEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Bramble
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 03, 2023

Great Service! ! Was visiting from out of town and needed a headlight! Fast and easy! More

by LYNNNELSON475
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Bramble
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 03, 2023

Our service appointment was on schedule and went well overall. We will definitely be back. Thanks Joseph VW. More

by SCOT_C_HALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Bramble
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2023

If I didn't already own a VW I would buy one after dealing with this service department. The manager looked at the schedule and greeted me by name. The young man making courtesy calls was the most More

by CREIGHTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Bramble
5.0
This rating includes all reviews, with more weight given to recent reviews.
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