Joseph Volkswagen of Cincinnati - Service Center

The desk technician was friendly and service was great. I love when they clean my door. I love when they clean my door. More

Customer Service Professionals doing good work for customers .. ( this was my initial visit so I am looking forward to future interactions! ) customers .. ( this was my initial visit so I am looking forward to future interactions! ) More

Service was good I'm fast hard to pay the bills up front should have trust on customers to pay bills should have trust on customers to pay bills More

They were able to address most of my concerns and were very helpful with navigating what I was able to have covered under warranty very helpful with navigating what I was able to have covered under warranty More

I’ve brought my car here for various service and maintenance needs. Each time I’ve had a great experience. Reggie was my main contact for the most recent repairs and he was very professional, respon maintenance needs. Each time I’ve had a great experience. Reggie was my main contact for the most recent repairs and he was very professional, responsive, communicative, and transparent throughout the process. I really appreciated working with him! More

Throw is the premier VW dealership in Cincinnati! Been at this location for decades and there is a history from past employees to the current staff. Professional and timely always helpful and deliv Been at this location for decades and there is a history from past employees to the current staff. Professional and timely always helpful and deliver as promised! My go to for all my service and purchase needs! 👍 More

Service was fine. Employees were friendly. Did you check my brake pads? I am never sure Employees were friendly. Did you check my brake pads? I am never sure More

Extremely expensive without really explaing ahead of time, Got it in and then discovered items which they charged exorbitant amount for. time, Got it in and then discovered items which they charged exorbitant amount for. More

I have came to this location for service on my Jettas for 35 years. I believe I have been treated fairly. 35 years. I believe I have been treated fairly. More

slightly frustrated that the computer scans are not successfully identifying the specific problems and the need for "more time". successfully identifying the specific problems and the need for "more time". More