Joseph Volkswagen of Cincinnati - Service Center

Trouble starting car on Saturday morning. Greg was able to get me in on “walk-in” basis and diagnosed the problem and had it fixed in less than an hour. Greg was able to get me in on “walk-in” basis and diagnosed the problem and had it fixed in less than an hour. More

Fast and efficient. Great service and exceeded all of my expectations. Would definitely visit again. Great service and exceeded all of my expectations. Would definitely visit again. More

Joseph Volkswagen service capability is very low. They didn't include a recall for the moon roof which was covered as part of the service. They didn't include a recall for the moon roof which was covered as part of the service. More

Satisfied with service. Could have been better feedback of the amount of time it tokk Could have been better feedback of the amount of time it tokk More

Reggie Foote, Service Advisor was very good to work with. The extended warranty repair was completed in a couple of hours. The extended warranty repair was completed in a couple of hours. More

Was a great experience they had our order on time when they said that it would be in they said that it would be in More

Good customer service. Fixed my emergency issue in one day and I have had no issues since Fixed my emergency issue in one day and I have had no issues since More

While the waiting area isn’t large, it’s adequate. The staff is attentive and I haven’t had any issues with them. The staff is attentive and I haven’t had any issues with them. More

Great experience even though the computers were down. vehicle was completed in a timely manner vehicle was completed in a timely manner More

Reggie was great to work with. He kept me in the loop as my car was worked on He kept me in the loop as my car was worked on More