Joseph Volkswagen of Cincinnati - Service Center

Always helpful and great customer service. Have brought 10 cars from the Joseph auto group and will continue because of their great service department and sales . Reggie at VW service dept is Have brought 10 cars from the Joseph auto group and will continue because of their great service department and sales . Reggie at VW service dept is always helpful and goes out of his way for our family and our service needs. Thank you More

Very kind and reliable staff! Even had my car ready long before promised! Thank You! Even had my car ready long before promised! Thank You! More

They were able to get me in for an oil change without an appointment. Staff was friendly and professional. appointment. Staff was friendly and professional. More

Who wants to be told the fix is a 4-digit number. ..Even so, Reggie at Joseph VW is very helpful, kind, and thorough. Thanks again. I hope I don't see you soon though... ;-} ..Even so, Reggie at Joseph VW is very helpful, kind, and thorough. Thanks again. I hope I don't see you soon though... ;-} More

great! brought my car because of a part that was recalled, and they got it done! was also able to chill at the starbucks right across the street! brought my car because of a part that was recalled, and they got it done! was also able to chill at the starbucks right across the street! More

Recent major service - Misdiagnosed follow-on issue potentially caused during service. Other issues not noted or suggested after service. Unable to secure required but available parts. potentially caused during service. Other issues not noted or suggested after service. Unable to secure required but available parts. More

Dealership had available appointments within 7 days. Service options were clearly explained and service was completed close to the timeframe estimated. Service options were clearly explained and service was completed close to the timeframe estimated. More

Every visit is great! My Family has been doing business with Volkswagon since 1966. It has had several owners over the years but it has always been a great experience. My Family has been doing business with Volkswagon since 1966. It has had several owners over the years but it has always been a great experience. More

This dealership is very friendly and is great to work with. The mechanic do a great job! with. The mechanic do a great job! More

I have always used the service department for my regular maintenance and they do a great job. maintenance and they do a great job. More