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Joseph Volkswagen of Cincinnati

Cincinnati, OH

4.6
574 Reviews
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3813 Montgomery Rd.

Cincinnati, OH

45212

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Showing 574 reviews

June 18, 2023

It's always nice to see Reggie's smiling face. He does a great job. More

by MARKLAPE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reggie always gives 5 star service.
June 18, 2023

Took Jetta in for annual inspections and fluids. Wish I’d been more insistent about wanting cabin air filter and wiper blade replacement. More

by LEITNERLANCE
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Marsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Survey Needs Updated Cast of Characters , Lance Leitner, John Moorman, Joshua Cole
June 17, 2023

Knowledgeable, efficient, friendly and able are the words that come to mind whenever I visit the Joseph Volkswagen Dealer Service department. Thank you. More

by DENISENSTRASSER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Moorman
June 17, 2023

The service people are so helpful and willing to explain their plan for your car. They also drove me home when my car had to stay a little longer. More

by bajohnson080
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Mckenzie, and driver who drove me home.
June 16, 2023

Great to work with ! Easy in and out .... and very good communication. Happy to recommend. More

by cschildmeyer1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I'm sorry ... I didn't catch the name
June 16, 2023

Car was serviced promptly and issue resolved without delay. Chris McKenzie is an excellent service advisor! More

by SMITHJ.BRANDON92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris McKenzie, John Moorman
June 15, 2023

Awesome experience! Martin Miles and his team did a great job and made the buying experience extremely pleasant! More

by Huertadevon
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Martin Miles
June 15, 2023

great customer service, vehicle was turned around swiftly and wasnt overcharged, even called again to remind us vehicle was complete when we couldnt pick it up right away More

by DINO.GORLINSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Moorman
June 14, 2023

Great communication by Reggie and his team. Very willing to answer all my questions, and the team was very knowledgeable. Repairs were done timely and as expensive as I had expected. Will be co More

by FULTZ.MEGANE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reggie
June 13, 2023

Martin Morris is outstanding! He helped me through the purchase and made me a happy customer! He knows quite a bout about the ID4 and educated me on the important features! More

by JRUEHLS
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Martin Morris worked with me. None of the above was involved.
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