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Joseph Toyota of Cincinnati - Service Center

Cincinnati, OH

4.4
1,172 Reviews

1,172 Reviews of Joseph Toyota of Cincinnati - Service Center

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July 28, 2022

Service department always friendly, explains what needs to be done to my car with out talking down to me or trying to upsell items. More

by CMCUNNINGHAM12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2022 -

Joseph Toyota of Cincinnati responded

Thank you for the five stars! We are grateful to be your trusted service center in Cincinnati. Until next time! -The Joseph Toyota of Cincinnati Team

July 26, 2022

I scheduled an appointment got right in was greeted very cheerfully everything was checked in approximate dollar amount and ushered to the waiting room. Within an hour and a half my service was done and I p More

by NECIAFLECHLER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Flechler
Jul 26, 2022 -

Joseph Toyota of Cincinnati responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Joseph Toyota of Cincinnati team. Drive safely, and we hope to see you back again down the road!

July 26, 2022

Absolutely love Joseph Toyota - have been coming to this location for over 30 years and will continue to do so. The service department is great - working with Kyle is always a positive experience (very pro More

by BCANNON1947
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle
Jul 26, 2022 -

Joseph Toyota of Cincinnati responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Kyle and the Joseph Toyota of Cincinnati team. Drive safely, and we hope to see you back again down the road!

July 24, 2022

Prompt customer service oriented, excelent service Trusted evaluations Toyota replacement parts are always used. Wait times are never long . More

by HUSKADMS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael McKay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ward Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Pomeraning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Stackhouse
Jul 25, 2022 -

Joseph Toyota of Cincinnati responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Joseph Toyota of Cincinnati!

July 24, 2022

this service experience went well and was completed within minutes of when promised upon arrival . thanks More

by BERNING.STEVE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Copenhaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Hall
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2022 -

Joseph Toyota of Cincinnati responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

July 24, 2022

They take very good care of my automobile. Very professional and timely with all they say and do More

by LEMINGCRAIG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2022 -

Joseph Toyota of Cincinnati responded

Thank you so much for choosing Joseph Toyota of Cincinnati and we will see you next time!

July 23, 2022

Great service , good people , very friendly , and they give you a great understanding about your vehicle. More

by HCOLBERT4666
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Smith
Jul 25, 2022 -

Joseph Toyota of Cincinnati responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 22, 2022

I received email to confirm appointment. Guy said I didn’t have appointment but would fit me in. Said couldn’t hear the noise my doors making. It’s still making it. There was a nil in my tir More

by birettarmb4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don’t remember any names
Jul 22, 2022 -

Joseph Toyota of Cincinnati responded

I apologize for the mixup regarding your scheduled appointment and for the issues you have encountered with your vehicle. We strive to deliver straightforward and communicative service, and it is concerning that we have left the wrong impression. Please stop by our service department on Monday, July 25th and ask for Bob Wanamaker. He will listen to the noise you're hearing and clarify the information about tire repair and coverage. Best, Sandra Pomeraning - Customer Relations Manager

July 22, 2022

Great people I have bought 2 cars without issues. James is service and Alan in sales are the best. More

by MJHIND3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Copenhaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2022 -

Joseph Toyota of Cincinnati responded

We are so grateful for your repeat business! Thank you for choosing Joseph Toyota of Cincinnati and for sharing your experience with James and Alan. Safe travels until we see you again!

July 20, 2022

As always, you guys do a great job. No complaints since 2005 when I purchased the vehicle there. More

by DHUY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry, don't remember his name. Very nice, tall, black man.
Jul 20, 2022 -

Joseph Toyota of Cincinnati responded

We really appreciate your continued business and your confidence in our team! Thank you for choosing Joseph Toyota of Cincinnati and for sharing your feedback. See you next time!

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