Joseph Toyota of Cincinnati - Service Center

Joseph Toyota Service Dept was polite and helpful over the phone to schedule a maintenance appt. For Mt vehicle. The Service Dept helpful and informed me of what was performed or looked at during our vi the phone to schedule a maintenance appt. For Mt vehicle. The Service Dept helpful and informed me of what was performed or looked at during our visit. Thank you. More

told me i needed 1300. 00 work on front end , different garage charged me 0 00 work on front end , different garage charged me 0 More

Service is always great with Jason and all the workers are friendly, honest and professional are friendly, honest and professional More

Even though they was extremely busy the work done to my Tundra was excellent the staff was friendly as always and the refreshments and TV made the wait not so bad Tundra was excellent the staff was friendly as always and the refreshments and TV made the wait not so bad More

The Service team always works quickly to inspect/service my car. I didn't have questions related to the cost. my car. I didn't have questions related to the cost. More

Rude and unprofessional customer service. I was there to get an idea why my check engine light was on. One day later I was told to pay and get my car. He refused to tell me the results and t I was there to get an idea why my check engine light was on. One day later I was told to pay and get my car. He refused to tell me the results and treated me in bad manner. I requested his manager but his manager defended him and act like nothing happened. After some discussion he printed different code for me and I left. They both unprofessional. What a bad experience I had. Never ever again. Thank you. More

The Service team always works quickly to inspect/service my car. They are professional in all ways inspect/service my car. They are professional in all ways More

Waited 4 hours to get new tires. The time frame for this should have been explained clearly. Laura was good but I feel the time frame should have been better managed. The time frame for this should have been explained clearly. Laura was good but I feel the time frame should have been better managed. More

Came in with one light on the dash(tire inflation light) left with 3 lights on- won’t be coming back to this shop—- ever!! left with 3 lights on- won’t be coming back to this shop—- ever!! More

I am would recommend it highly to anyone that owns a Toyota. My advisor and team did a job worth a 10 rating even when it came to question answering and politeness. Toyota. My advisor and team did a job worth a 10 rating even when it came to question answering and politeness. More