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Joseph Toyota of Cincinnati - Service Center
Cincinnati, OH
1,169 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,169 Reviews of Joseph Toyota of Cincinnati - Service Center
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March 31, 2023
Did a great job, finished maintance on time as I waited. Fair price. They are the experts for my Toyota truck. Friendly helpful comfortable waiting room even gave me a cookie and washed my truck! Fair price. They are the experts for my Toyota truck. Friendly helpful comfortable waiting room even gave me a cookie and washed my truck! More
by JOHNH051955
Verified CustomerEmployees Worked With
March 31, 2023
Joseph Toyota refused to provide an estimate for repairs. They told us everything would be warrantied through Toyota, then would not return phone calls, then copied me on an email to the other toyota dealer They told us everything would be warrantied through Toyota, then would not return phone calls, then copied me on an email to the other toyota dealer with a parts list - no estimate total - no estimate form ever given to me. Without waiting for other dealer to respond or to get authorization, did the work - claim we owe them $4000 because the work would not be warrantied because of the other dealer's workmanship. Their Consumer Relations Manager says we can get the vehicle back when the other dealer pays for it. They have violated Ohio law (the state has other complaints against them already). We had to go to a Toyota dealer for warranty work - this is a very untrustworthy company which is holding our vehicle hostage. More
by crusch7
March 29, 2023
The folks at the dealership are good to work with. We trust them and relay on them to help us keep our car maintained properly. We trust them and relay on them to help us keep our car maintained properly. More
by djleahy0
Employees Worked With
March 28, 2023
The Service department has always been knowledgeable and thorough in resolving any mechanical or electrical issue I have had. 2 service representatives stationed on the front row did not look up to acknowl thorough in resolving any mechanical or electrical issue I have had. 2 service representatives stationed on the front row did not look up to acknowledge my need for service. Justin was stationed on the back row, he looked up and over and asked , "Have you been helped" I appreciated his sense of awareness that a customer needs help. More
by WBJ1149
Employees Worked With
Justin
March 28, 2023
Joseph Toyota Service Dept was polite and helpful over the phone to schedule a maintenance appt. For Mt vehicle. The Service Dept helpful and informed me of what was performed or looked at during our vi the phone to schedule a maintenance appt. For Mt vehicle. The Service Dept helpful and informed me of what was performed or looked at during our visit. Thank you. More
by MLWILLIAMS.3KIDDOS
Employees Worked With
March 26, 2023
Service is always great with Jason and all the workers are friendly, honest and professional are friendly, honest and professional More
by LORAEBO
March 26, 2023
Even though they was extremely busy the work done to my Tundra was excellent the staff was friendly as always and the refreshments and TV made the wait not so bad Tundra was excellent the staff was friendly as always and the refreshments and TV made the wait not so bad More
by jaesongld
March 24, 2023
The Service team always works quickly to inspect/service my car. I didn't have questions related to the cost. my car. I didn't have questions related to the cost. More
by KLARC1909
Employees Worked With
