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Joseph Toyota of Cincinnati - Service Center
Cincinnati, OH
1,164 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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Workmanship
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1,164 Reviews of Joseph Toyota of Cincinnati - Service Center
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April 09, 2023
Thanks for the great Service visit. Bob Reardon was very professional and friendly. He even mentioned the Extended Service Care Plan that I am considering. Service was very quick and th Bob Reardon was very professional and friendly. He even mentioned the Extended Service Care Plan that I am considering. Service was very quick and the waiting area was very comfortable. More
by RKOCH2515
Verified Customer
April 06, 2023
Excellent job well done the people there showed great respect and they were very helpful respect and they were very helpful More
by janeen2541
April 06, 2023
Service was fast and done to my satisfaction while I waited. Area was clean - all associates were friendly. waited. Area was clean - all associates were friendly. More
by MEINERS.MARY
April 04, 2023
Great Experience . Great, .Great, .Great, .Great, .Great, .Great, .Great, .Great, .Great, .Great, .Great, .Great, .Great, .Great, Great, .Great, .Great, .Great, .Great, .Great, .Great, .Great, .Great, .Great, .Great, .Great, .Great, .Great, More
by Steve Keller
Employees Worked With
April 04, 2023
The maintenance was done quickly and they explained what was done. I have never experience any issues in the past with work done here. was done. I have never experience any issues in the past with work done here. More
by KEANEB
Employees Worked With
March 31, 2023
Did a great job, finished maintance on time as I waited. Fair price. They are the experts for my Toyota truck. Friendly helpful comfortable waiting room even gave me a cookie and washed my truck! Fair price. They are the experts for my Toyota truck. Friendly helpful comfortable waiting room even gave me a cookie and washed my truck! More
by JOHNH051955
Employees Worked With
March 31, 2023
Joseph Toyota refused to provide an estimate for repairs. They told us everything would be warrantied through Toyota, then would not return phone calls, then copied me on an email to the other toyota dealer They told us everything would be warrantied through Toyota, then would not return phone calls, then copied me on an email to the other toyota dealer with a parts list - no estimate total - no estimate form ever given to me. Without waiting for other dealer to respond or to get authorization, did the work - claim we owe them $4000 because the work would not be warrantied because of the other dealer's workmanship. Their Consumer Relations Manager says we can get the vehicle back when the other dealer pays for it. They have violated Ohio law (the state has other complaints against them already). We had to go to a Toyota dealer for warranty work - this is a very untrustworthy company which is holding our vehicle hostage. More
by crusch7
March 29, 2023
The folks at the dealership are good to work with. We trust them and relay on them to help us keep our car maintained properly. We trust them and relay on them to help us keep our car maintained properly. More
by djleahy0
Employees Worked With
March 28, 2023
The Service department has always been knowledgeable and thorough in resolving any mechanical or electrical issue I have had. 2 service representatives stationed on the front row did not look up to acknowl thorough in resolving any mechanical or electrical issue I have had. 2 service representatives stationed on the front row did not look up to acknowledge my need for service. Justin was stationed on the back row, he looked up and over and asked , "Have you been helped" I appreciated his sense of awareness that a customer needs help. More
by WBJ1149
Employees Worked With
Justin
