Joseph Toyota of Cincinnati - Service Center

Jackson was great. He was thorough, explained everything and answered any questions that I had. He was thorough, explained everything and answered any questions that I had. More

I was at the dealer for 2 hr. And 40 minutes. Inside of windshield was not washed with mini detail And 40 minutes. Inside of windshield was not washed with mini detail More

Been a customer since 1999 with the purchase of a Corolla. Daughter has been them also for 5 leases over the years from the infamous Larry Reed in new cars. I got another in 2013. Has a few instances Corolla. Daughter has been them also for 5 leases over the years from the infamous Larry Reed in new cars. I got another in 2013. Has a few instances to deal with body shop. Always the best service we could expect. My latest was a replacement passenger side outside mirror. Joey handled it in short order and perfect replacement was done. Couldn’t imagine better service anywhere. Thanks to all in the operation for professional treatment. More

I took my 24 Tundra in for scheduled maintenance at 15,000 miles. The dealership is always great for reminders and texts and calls . They make me feel like a valued customer. 15,000 miles. The dealership is always great for reminders and texts and calls . They make me feel like a valued customer. More

Terrible service experience. Insulting and degrading what could be a great experience. I had to return after a rear door was damaged during repairs. Rather than trying to fix it Insulting and degrading what could be a great experience. I had to return after a rear door was damaged during repairs. Rather than trying to fix it and offer a solution, I was insulted that a strong wind could have blown throughthe service bay and made my door go out of alignment. Either way it was clear they had no interest in fixing their mistake and making it right. I was told I could go wait in line again in another department and pay for my own repairs that were either done myself or a strong wind. So ridiculous. I would never recommend going here. More

The sales person had was great. I told him i didn’t want or need a pitch. I knew what i wanted and what to pay. He had everything ready when we arrived. The service department is aw I told him i didn’t want or need a pitch. I knew what i wanted and what to pay. He had everything ready when we arrived. The service department is awesome. Justin knows what customer service is supposed to be. I had one issue with the sales dept after my service. I needed some help with apple CarPlay and first no one would help, then the one who did was very dry and finally one came and helped and was polite. The first one wanted to know who my sales rep was.. who cares i bought the car there 4 months ago and it’s a Toyota! I wanted him to understand i might be a lot of things but stupid is not one of them. I did not appreciate his attitude. I am grateful to the young man who did help. More

I received service timely and the staff was very helpful for what may have been needed to be done. for what may have been needed to be done. More

Greet service awesome energy and lovable people in a lovable environment Thanks for the priority service lovable environment Thanks for the priority service More

My experience with Joseph Toyota was Great. The representative explained everything. I will return to Joseph Toyota cause I have found their customer service to be five star. The representative explained everything. I will return to Joseph Toyota cause I have found their customer service to be five star. More