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Joseph Toyota of Cincinnati

Cincinnati, OH

4.6
1,509 Reviews
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9101 Colerain Ave

Cincinnati, OH

45251

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Showing 1,509 reviews

June 16, 2023

Went in for an oil change and tire rotation. Spent more money than expected, due to a concern I inquire about during a previous visit, where I was told a new battery was not a concern. Now at th More

by FOXXYBEADER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle May
Jun 17, 2023 -

Joseph Toyota of Cincinnati responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

June 15, 2023

Work was efficient and timely. Explanation of car’s condition good. Cost fair and allowed for my coupon. Thanks! More

by FAITHLOVEHOPE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Jun 15, 2023 -

Joseph Toyota of Cincinnati responded

Thank you for the review! We appreciate your business and hope to see you again at Joseph Toyota of Cincinnati!

June 15, 2023

Genuine Toyota parts and trained Toyota installation. The jobs I have had done have been done correctly the first time. More

by SCOTTDTOLSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department; employee name not noted.
Jun 15, 2023 -

Joseph Toyota of Cincinnati responded

Thank you for the review! We appreciate your business and hope to see you again at Joseph Toyota of Cincinnati. Safe travels!

June 15, 2023

Many thanks to Allen for going above and beyond on my purchase of this Tacoma. Allen is a great representative of both your dealership and Toyota. I will recommend Joseph Toyota without reservation. We More

by deal_c19
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alan Copenhaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2023 -

Joseph Toyota of Cincinnati responded

We are thrilled to receive your 5-star feedback of Joseph Toyota of Cincinnati! Thank you for your shoutout to Allen and the team. Safe travels in your Toyota Tacoma!

June 14, 2023

The technicians are professionals and well-organized. You can tell that they take care of customers' cars with care More

by BAYANAKAIS68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2023 -

Joseph Toyota of Cincinnati responded

Thank you for the review! We appreciate your business and hope to see you back again at Joseph Toyota of Cincinnati. Safe travels!

June 14, 2023

I am satisfied with the service. Abdoulaye interacted with me in a very professional manner. More

by RITAKEITA7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ty Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2023 -

Joseph Toyota of Cincinnati responded

Thank you for working with the Joseph Toyota of Cincinnati team. We are here to help with any of your future service needs.

June 13, 2023

Great job coordinating between the sales and service departments. Alan of Sales and Paige of Service-Collision made sure all was done as promised and in a timely manner. More

by koellhoffermike
Recommend Dealer
Yes
Employees Worked With
Alan Copenhaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paige
Jun 13, 2023 -

Joseph Toyota of Cincinnati responded

We appreciate your kind words regarding Alan and Paige here at Joseph Toyota of Cincinnati! It's always our pleasure to make sure you receive timely service. Thank you for taking the time to share this feedback.

June 13, 2023

Efficient, transparent and good communication! Pleasure to work with. Would recommend to friends and family. More

by MSCHABLEIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Anderson
Jun 13, 2023 -

Joseph Toyota of Cincinnati responded

Thank you for this stellar review of Joseph Toyota of Cincinnati! We appreciate your business!

June 13, 2023

In and out , all services explained . My first service on my 2023 Toyota Camry Nightshade More

by BRIANIANNELLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2023 -

Joseph Toyota of Cincinnati responded

Thank you so much for sharing your 5-star review of Joseph Toyota of Cincinnati! Safe travels in your 2023 Toyota Camry!

June 13, 2023

The check in process was smooth. The communication was good throughout the visit while I waited. Only issue was not getting to speak to a Joseph employee when making the appointment. More

by MBENGE0303
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abdoulaye
Jun 13, 2023 -

Joseph Toyota of Cincinnati responded

Thank you so much for taking the time to review Joseph Toyota of Cincinnati! Our goal is to deliver ensure your satisfaction and it make us happy to learn you had a successful visit. Take care!

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