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Joseph Toyota of Cincinnati

Cincinnati, OH

4.5
1,522 Reviews
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9101 Colerain Ave

Cincinnati, OH

45251

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Showing 1,522 reviews

May 22, 2022

I trust no one. but Toyota to service my vehicle. I believe in your service and your polite caring staff. Keep up the excellent service. More

by USTILLA.WOODS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure but he had an accent.
May 23, 2022 -

Joseph Toyota of Cincinnati responded

Thank you for the great review! It means a lot to hear that you are so confident in the Joseph Toyota of Cincinnati team to get the job done. Drive safely, and we hope to see you back!

May 23, 2022 -

USTILLA.WOODS responded

Thanks so much for your kid service.

May 23, 2022 -

Joseph Toyota of Cincinnati responded

You're welcome, Ustilla. It is always a pleasure to serve you. The entire Service Team sends you their best wishes for a relaxing holiday weekend. Take care.

May 22, 2022

Quick, efficient, and no hassle service. I always dread getting my car serviced but this experience was pleasant. More

by ANIKAKFARIHA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ty Brewer
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022 -

Joseph Toyota of Cincinnati responded

Anika, thank you for the great review! We are so glad to hear that you had a successful service experience working with the Joseph Toyota of Cincinnati team. Drive safely, and we hope to see you back again down the road!

May 21, 2022

Efficient, takes care of their customers - friendly! Provides good customer service. The technicians are very knowledgeable. More

by debbie.heintz55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Gonzales
May 23, 2022 -

Joseph Toyota of Cincinnati responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Debbie, and look forward to your next visit.

May 20, 2022

Hi. .I tried to get a simple printout of a previous invoice of service.. either by mail or email for my record. I wish a manager would listen to the call More

by SBUCKEYE37
Customer Service
Recommend Dealer
No
Employees Worked With
Laura Hall
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abdullah
May 23, 2022 -

Joseph Toyota of Cincinnati responded

Thank you for your patience with us. We are happy to have helped resolve your issue. If you'd be willing to update your review to reflect this resolution, we'd be deeply grateful. Best, Sandra Pomeraning - Customer Relations Manager - (513) 385-1800 ext. 8311

May 19, 2022

I enjoyed the people i met who took care of service on my Toyota Rav 4. More

by BUICK5656
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2022 -

Joseph Toyota of Cincinnati responded

Thank you for taking the time to share! We are so glad to hear that you had such a successful service experience working with the Joseph Toyota of Cincinnati team. Drive safely in your Toyota RAV4, and we hope to see you back!

May 19, 2022

Promptly completed service on my vehicle. It was very convenient to be able to wait in the lounge area.while service was being performed. More

by ABBYYAYAS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2022 -

Joseph Toyota of Cincinnati responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Joseph Toyota of Cincinnati team. Drive safely, and we hope to see you back!

May 19, 2022

Got me in and out quickly for my service appointment. Staff was very professional and helpful. More

by 1nikki
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony
May 19, 2022 -

Joseph Toyota of Cincinnati responded

Thank you for this review! We are pleased that the team was professional, helpful, and nice to work with. See you again next time here at Joseph Toyota of Cincinnati!

May 19, 2022

The appointment was easily scheduled, and on time. The needed service was minimal but timely performed. Very satisfied with the experience. More

by DAVIDFOGIE
Recommend Dealer
Yes
Employees Worked With
Jason
May 19, 2022 -

Joseph Toyota of Cincinnati responded

Thank you for the great review! We are thrilled to hear that you had such a successful service experience working with the Joseph Toyota of Cincinnati team. Drive safely, and we hope to see you back again down the road!

May 18, 2022

Always an excellent job- great job fixing my exhaust problem, seat belt and lose charging area. More

by TERESA23SPT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2022 -

Joseph Toyota of Cincinnati responded

We're happy to hear you can always count on us. Thanks for being a fan of Joseph Toyota of Cincinnati!

May 16, 2022

Joe S. was profession, patient, easy to work with. Overall process of purchasing was very smooth, streamlined. Dealership was clean and welcoming. Any em More

by dspraguecvr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Schroeder
May 16, 2022 -

Joseph Toyota of Cincinnati responded

Congratulations on your new car! We are glad that Joe provided a five-star buying experience and ensured you felt confident in doing business with Joseph Toyota of Cincinnati. It was a pleasure to assist you, and we hope to see you back soon!

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