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Joseph Toyota of Cincinnati

Cincinnati, OH

4.5
1,522 Reviews
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9101 Colerain Ave

Cincinnati, OH

45251

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Showing 1,522 reviews

June 01, 2022

Service was excellent as always! ! Was greated quickly and very politely as always. Service was quick and vehicle was returned clean. Thank you! More

by STEELE.AA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2022 -

Joseph Toyota of Cincinnati responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Joseph Toyota of Cincinnati team. Drive safely, and we hope to see you back again down the road!

May 31, 2022

Very pleasant experience . Everyone was happy to help and very courteous. I appreciate the professionalism More

by GRIFFIN.EBONY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Joseph Toyota of Cincinnati responded

Our team is always happy to help you out! Thanks for supporting Joseph Toyota of Cincinnati and we'll see you next time!

May 30, 2022

This dealership took the time to help us on a Saturday even though it was an hour from their closing time. They put us first! We had excellent service, and the problem was corrected. They even washed o More

by JMALARKEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Joseph Toyota of Cincinnati responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

May 28, 2022

They're great! Always wonderful service. But this time they couldn't reset the computer More

by KATHIJTAY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Joseph Toyota of Cincinnati responded

Thanks for sharing your thoughts about your experience with our dealership. If you would like to further discuss your visit please reach out to us directly. We appreciate your business and hope to see you again soon!

May 28, 2022

Quick and efficient. Staff was friendly and knowledgeable. I needed advice and they were quick to help and take care of my issue. More

by ALLEETHOMPSONLPCC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Joseph Toyota of Cincinnati responded

Hi Allee! Thanks for taking time to share details of your experience with us. We appreciate your feedback and recommendation. We'll polish our service skills before your next visit. See you then!

May 27, 2022

Great service - supportive of my schedule, and car is in great shape as always. Thank you. More

by LESLIEDAHRING
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2022 -

Joseph Toyota of Cincinnati responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Joseph Toyota of Cincinnati, we look forward to having you as one of our valued customers for many more years to come!

May 26, 2022

Quick and friendly service. All required maintenance was completed well. Nice that my car was washed. More

by SEFFLER54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember names but they were all nice
May 26, 2022 -

Joseph Toyota of Cincinnati responded

Thanks for the five-star review for Joseph Toyota of Cincinnati! We are glad that you are happy with our services. Until next time!

May 25, 2022

Every contact I have had with Joseph Toyota has been outstanding. The service department has it down to a science. Easy communication and attention to detail. Thank you. More

by VernS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2022 -

Joseph Toyota of Cincinnati responded

Nothing better than a five-star review for Joseph Toyota of Cincinnati! Thanks for stopping in for service and sharing your positive experience. Drive safe, and we'll see you next time!

May 25, 2022

Scheduled service was completed in a timely, efficient manner. I was disappointed that the car was was out of order More

by VLWRIGHT
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2022 -

Joseph Toyota of Cincinnati responded

Thank you for your positive feedback about your recent service visit! If you have any outstanding questions or concerns, please don't hesitate to contact me directly. I would be glad to assist you. Sandra Pomeraning - Customer Relations Manager - (513) 385-1800 ext. 8311

May 23, 2022

Great experience here. I would recommend to anyone looking for a vehicle in this crazy market. More

by colemanbowers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Copenhaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022 -

Joseph Toyota of Cincinnati responded

Coleman, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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