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Joseph Toyota of Cincinnati

Cincinnati, OH

4.5
1,522 Reviews
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9101 Colerain Ave

Cincinnati, OH

45251

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Showing 1,522 reviews

August 12, 2022

What a pleasant experience! I am so impressed with the experience I had with Joseph Toyota. Thank you! More

by KMCQUADE0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2022 -

Joseph Toyota of Cincinnati responded

Thanks for leaving a fantastic review of Joseph Toyota of Cincinnati! We're always happy to offer a wonderful experience. Until next time!

August 11, 2022

Great service and work to get a payment you are comfortable with. Love my car! More

by Couponingfor2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Gaddis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2022 -

Joseph Toyota of Cincinnati responded

Congratulations on your new car! We are thrilled that our team took such great care of you and made you a happy customer. Thank you for choosing Joseph Toyota of Cincinnati!

August 11, 2022

Will continue to get my Toyota Camry serviced at this dealership. Knowledgeable service techs to assist. More

by SBSPAULK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2022 -

Joseph Toyota of Cincinnati responded

We appreciate you taking the time to leave Joseph Toyota of Cincinnati a review, thank you!

August 10, 2022

Everyone was very pleasant and helpful they did a great job. Very happy with the service and staff More

by DAEZIMMER44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2022 -

Joseph Toyota of Cincinnati responded

We're ecstatic that our team made your experience a total success! Thanks for choosing Joseph Toyota of Cincinnati. We hope to see you again down the road!

August 10, 2022

This last visit for a 5000 mile maintenance was very good. In and out in less than an hour. Very happy with the service and the staff. More

by Jamie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2022 -

Joseph Toyota of Cincinnati responded

We're thrilled that the Joseph Toyota of Cincinnati team was able to step in and assist with your maintenance needs. Thank you for the five stars, Jamie!

August 08, 2022

Always reliable, polite and helpful in answering questions. I have been a satisfied customer for many years. More

by PROSPECT62
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2022 -

Joseph Toyota of Cincinnati responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Joseph Toyota of Cincinnati team. Drive safely, and we hope to see you back!

August 08, 2022

Very good pleople ther excelente crevice and I like good very good thank you so much More

by JACKSONCASTRO76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura hall
Aug 08, 2022 -

Joseph Toyota of Cincinnati responded

Our team is always happy to help you out! Thank you so much for supporting Joseph Toyota of Cincinnati and we will see you next time!

August 07, 2022

Great job by Kyle and the crew on getting my vehicle maintenance in a quick manner More

by HOWARD.WESTERFIELD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle May
Aug 08, 2022 -

Joseph Toyota of Cincinnati responded

It was our pleasure to assist you with your vehicle! Thank you for choosing Joseph Toyota of Cincinnati and for sharing your experience with Kyle and the team. We hope to work with you again down the road!

August 07, 2022

Dealer unable to properly identify problems and repair workmanship is subpar at best quality of said work has no oversite have truck damaged at dealership while being serviced returned truck to house with More

by KJNEIDLINGER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Doug service manger
Aug 11, 2022 -

Joseph Toyota of Cincinnati responded

This feedback is concerning and I apologize that your experience with us left you feeling frustrated. We want our customers to feel confident in the work we perform on their vehicles and I will be speaking with our team in an effort to provide our guests with better quality service in the future. Our general manager has offered to detail the exterior and interior of your truck. If there is anything else I can do for you, please call me, time permitting. Best, Sandra Pomeraning - Customer Relations Manager - (513) 385-1800 ext. 8311

August 05, 2022

You sold my personal information to CarFax. We're done with Joseph, you can't be trusted. More

by NEALJOFARRELL
Recommend Dealer
No
Employees Worked With
No one
Aug 08, 2022 -

Joseph Toyota of Cincinnati responded

Neal – Thank you for choosing Joseph Toyota for your vehicle’s service. We hope the maintenance and overall experience met your expectations. We wanted to reassure you again that the dealership does not sell your personal information. Our trusted business partners which include for example Toyota, financial institutions, and Carfax, may contact you because of the value-added services they provide on behalf of the dealership. If you do not wish to take advantage of the service Carfax offers, please use the link we sent you to opt out. Please consider reaching out to me so we can discuss this further. Thank you, Sandra Pomeraning - Customer Relations Manager - (513) 385-1800 ext. 8311

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