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Joseph Toyota of Cincinnati

Cincinnati, OH

Overview
Employees
Reviews
Vehicles
4.5
1,522 Reviews
You're a Smart Shopper! You know what it takes to find a great deal on a New Car or quality used Used Car. Whether you're looking for the perfect new vehicle or a great deal on a Low Price Car or Low Mileage Car, you can be in-control as you use the Car Shopping Tools on this website to find the vehicle you want! Plus, you can check out the Current Online Specials and Promotions that change all the time!
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9101 Colerain Ave

Cincinnati, OH

45251

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Showing 1,522 reviews

September 02, 2022

Service representative gave me all information they were doing to my car. Answered all my questions and was pleasant to talk to. More

by JOESTALLKAMP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't know
Report | Print
Sep 05, 2022 -

Joseph Toyota of Cincinnati responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 01, 2022

Everything works as it should. Very efficient. No problems. Will come back for future service. More

by HOERSTPLASTERING
Customer Service
Recommend Dealer
Yes
Employees Worked With
Justin
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Sep 01, 2022 -

Joseph Toyota of Cincinnati responded

Thank you for the delightful review of Joseph Toyota of Cincinnati! We are pleased everything went smoothly. Until next time!

September 01, 2022

Kyle in the service department was on top of my request. He quickly identified the issue, communicating the problem and solution to me. More

by vernman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle
Report | Print
Sep 01, 2022 -

Joseph Toyota of Cincinnati responded

Thanks so much for choosing Joseph Toyota of Cincinnati, Kyle! We appreciate your support and look forward to assisting with your automotive needs next time.

August 31, 2022

Excellent service with professionalism and promptitude . Thank you so much I will see you again. More

by BAKARYDJIM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 31, 2022 -

Joseph Toyota of Cincinnati responded

Thank you for supporting Joseph Toyota of Cincinnati with a wonderful review! When we see words like this, we know we're doing our job right. Until next time!

Aug 31, 2022 -

BAKARYDJIM responded

Thanks again for the great service you provided to me

Sep 01, 2022 -

Joseph Toyota of Cincinnati responded

You're welcome! Have a wonderful day!

August 30, 2022

The service is always good with low wait time. Kyle May always answers my questions and alerts me on packages available such as the 4-time service package. I really appreciate his attentiveness, More

by DLEUENBERGER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle May
Report | Print
Aug 30, 2022 -

Joseph Toyota of Cincinnati responded

We really appreciate your continued business and your great review! Thank you for choosing Joseph Toyota of Cincinnati and for highlighting Kyle's work. Drive safely until we see you again!

August 30, 2022

Found a great deal on a truck, salesman, manager, and finance were all great to work with! More

by Hotsauce827
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Lawson
Report | Print
Aug 31, 2022 -

Joseph Toyota of Cincinnati responded

We're so glad our team provided excellent service! Thanks for choosing Joseph Toyota of Cincinnati. Enjoy your new truck!

August 30, 2022

Joe was a pleasure to work with as was the young man who helped us with the blue tooth pairing !! More

by walt7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Held, Joe Schroeder
Report | Print
Aug 30, 2022 -

Joseph Toyota of Cincinnati responded

Walt, thank you for the great review! We are so glad to hear that you had a successful purchase experience working with Joe and the Joseph Toyota of Cincinnati team. Drive safely, and we hope to see you back again down the road!

August 28, 2022

Excellent customer service. Salesperson makes my needs and financial capabilities a priority when discussing options available. More

by beckynmn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Schroeder
Report | Print
Aug 29, 2022 -

Joseph Toyota of Cincinnati responded

Thank you for the great review, Becky! We are so glad to hear that you had a successful purchase experience working with the Joseph Toyota of Cincinnati team. Safe travels, and we hope to see you back!

August 28, 2022

I have always received the best service from the Toyota service department.Everyone is courteous and eager to help. .As long as I have my Sienna I will go to Joseph Toyota on Colerain. More

by MAWDOGMOM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 29, 2022 -

Joseph Toyota of Cincinnati responded

It makes us proud to hear that our team always delivers high-quality service! Thank you for choosing Joseph Toyota of Cincinnati to get the job done right!

August 27, 2022

Service was great until I was driving, heard a rattle, got home and saw that my hood was ajar. Luckily it didn't fly ooen on expressway, now.hood is NOT closing tightly. More

by kramer.mjk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Copenhaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 29, 2022 -

Joseph Toyota of Cincinnati responded

This review is very concerning to receive. We strive to deliver thorough and knowledgeable service, and I am sorry to see that we have left the wrong impression. I assure you that we will use this feedback to prevent this type of oversight from happening in the future. Lastly, I would appreciate the chance to speak with you to see what more I can do to help fix things. I tried reaching you, however, could not leave a voicemail. Please contact me so we can determine what needs to be done to resolve these concerns. Best, Sandra Pomeraning - Customer Relations Manager - (513) 385-1800 ext. 8311

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