Joseph Toyota of Cincinnati

Great service with getting my car fixed and ready, were very nice with everything, yes. very nice with everything, yes. More

Everyone was informative and helpful. Explained everything. Right on time for appointment. Will recommend in the future. Explained everything. Right on time for appointment. Will recommend in the future. More

Always excellent service anytime we visit Joseph Toyota. I would recommend this dealership to anyone I would recommend this dealership to anyone More

Very friendly and competent. The sales department is great and I’ve always received great results from the service department. The sales department is great and I’ve always received great results from the service department. More

Great service! ! Bob Wanamaker resolved the issue immediately! The car was pulsating a little bit so he helped with machining the rotors as well as changed the brake ! Bob Wanamaker resolved the issue immediately! The car was pulsating a little bit so he helped with machining the rotors as well as changed the brake pads. More

I have been getting my service done at all the small shops, Tire Discounters, Bob Sumeral, Goodyear, Firestone, etc. I have been treated rudely, been yelled at and lied to, My car is old so I never tho shops, Tire Discounters, Bob Sumeral, Goodyear, Firestone, etc. I have been treated rudely, been yelled at and lied to, My car is old so I never thought to go to the dealer but my son suggested I do so. I'm so happy to say that his suggestion was the best move I ever made. I was treated with total respect, friendliness, helpfulness and honesty. I will never go back to the any of the previous places and will be a customer for life. Thank you. More

Excellent service as usual. Easy to schedule, pulled in an immediately greeted, reviewed service to be performed and signed for estimate, Waiting area and restrooms clean. Came Easy to schedule, pulled in an immediately greeted, reviewed service to be performed and signed for estimate, Waiting area and restrooms clean. Came to me when finished and explained services performed and when I should return. Everyone was friendly and worked efficiently. I will continue to enjoy a great relationship. More

I took my Toyota vehicle to Joseph as it was close to my home. No one at any Toyota dealership knows what is needed at the specific mileage even though Toyota has a punch list for it. This dealership is no home. No one at any Toyota dealership knows what is needed at the specific mileage even though Toyota has a punch list for it. This dealership is no different. Hours after the drop off, a service writer contacted me about a "Safety Issue". My tires were bald he said. They were measuring 1/32" (.031")depth he said. I had just driven to Cinti. from Cleveland in heavy rain and experienced no hydroplaning issues. He didn't care, he wanted to sell me OEM replacement tires for $300ea. A quick internet search shows I can get these all day long at any tire shop in the vacinity for ~$260ea. Tires are OEM original 80kmi warranty Firestone's. He offered no prorating for 40kmi of use. I had them finish as is. I got home used my own caliper and measured worst case depth of .160-.200 or about 5-6 x times better than he told me. People were friendly until questioned about obvious contradictions. Laura, the phone person, was fine to talk to but feigned ignorance when questioned about obvious contradictions from the service writers. I talked to no techs and the service writer was unavailable when I picked up the vehicle. More

My visit to Toyota was very good. Everyone treated me with respect. Each and every person I dealt with was highly professional and went above and beyond to provide me with everything Everyone treated me with respect. Each and every person I dealt with was highly professional and went above and beyond to provide me with everything I needed. Also I got help with installing the Toyota app on my phone and a hands on demonstration on how the car worked. More

Easiest car buying experience ever! In and out in 30 min and got the vehicle delivered to my office. In and out in 30 min and got the vehicle delivered to my office. More