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Joseph Toyota of Cincinnati

Cincinnati, OH

4.5
1,522 Reviews
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9101 Colerain Ave

Cincinnati, OH

45251

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Showing 1,522 reviews

November 18, 2022

Always a great experience with the facility, new care sales, used car sales and service teams at Joseph Toyota. More

by BCOWART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2022 -

Joseph Toyota of Cincinnati responded

We’re delighted to get your 5-star review. Thank you for putting your trust in our team here at Joseph Toyota of Cincinnati.

November 18, 2022

Service is always easy at Joseph's. Staff is friendly and courteous. Waiting areas are comfortable. More

by SHINNEFE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2022 -

Joseph Toyota of Cincinnati responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Joseph Toyota of Cincinnati, we look forward to having you as a valued customer for many years to come!

November 18, 2022

We always been treated well. Been buying cars here since 1984!🤗 Thank you service department. More

by j.kumpf8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2022 -

Joseph Toyota of Cincinnati responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Joseph Toyota of Cincinnati.

Nov 20, 2022 -

j.kumpf8 responded

Thank you for all the good service we have had throughout the years!

Nov 22, 2022 -

Joseph Toyota of Cincinnati responded

It is always a pleasure to serve you! We are truly thankful for your long-time business and continued support. Best wishes for the holidays from all of us at Joseph Toyota of Cincinnati!

November 18, 2022

The staff was very professional and the timing of servicing my car was very good. More

by PASIMMONS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2022 -

Joseph Toyota of Cincinnati responded

We really appreciate you taking the time to leave Joseph Toyota of Cincinnati this awesome review, thank you!

November 17, 2022

Went in dealership (Joseph Toyota to have tires rotated fluids checked and also had an issue with my back up beeper not working for my 5,000 mile check up. I was only there for about 45 minutes tops. There More

by djktuba@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2022 -

Joseph Toyota of Cincinnati responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Joseph Toyota of Cincinnati team. Drive safely, and we hope to see you back again down the road!

November 17, 2022

Service was prompt, the service advisor was knowledgeable and courteous, all service issues were handled as expected, no problems. More

by BWESSENDARP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle, Steve Stackhouse
Nov 17, 2022 -

Joseph Toyota of Cincinnati responded

We are so happy to hear that you enjoyed working with our service team at Joseph Toyota of Cincinnati! Thank you!

November 16, 2022

We were stressed after having a flat on the highway. The service writer gave us insight on tires and then worked us into a busy schedule. Very happy More

by JIMBOB47060
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2022 -

Joseph Toyota of Cincinnati responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 16, 2022

They were helpful getting the options we wanted on our new Highlander. The entire process from trading in our used car to purchasing a new one was great! More

by MARLA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry A Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer in finance
Nov 16, 2022 -

Joseph Toyota of Cincinnati responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 14, 2022

Someone who assisted me was very nice and he made sure that I had egerything I needed More

by TRISHNES10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2022 -

Joseph Toyota of Cincinnati responded

This feedback is music to our ears! Thank you for choosing Joseph Toyota of Cincinnati and for sharing your experience. Drive safely!

November 13, 2022

Prompt service and friendly workers. Only lost 1 start as my check tire pressure light come on as I drove home from an oil change / tire rotation where they would have put air in my tire More

by MATTHEWDGINGRAS
Recommend Dealer
Yes
Employees Worked With
Not sure
Nov 14, 2022 -

Joseph Toyota of Cincinnati responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business, Matthew, and hope to see you again soon!

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