Joseph Toyota of Cincinnati

Larry was excellent to work with.we had emailed what we were looking for & he located it. Good price. He stepped up to bat for us on our trade-in. The experience was delightful. were looking for & he located it. Good price. He stepped up to bat for us on our trade-in. The experience was delightful. More

Joe is dependable, knowledgeable, professional, friendly, trustworthy and a pleasure to work with. We are always grateful he is there whenever we need a car. trustworthy and a pleasure to work with. We are always grateful he is there whenever we need a car. More

I took my car in for the 35,000 mile checkup. They called to tell me that the work was finished in less than an hour. Very quick and efficient service. called to tell me that the work was finished in less than an hour. Very quick and efficient service. More

We purchased a Highlander from them earlier this month, and it was a very pleasant experience. Most of the negotiations were done over the phone, and although they did not have what we wanted on their lot and it was a very pleasant experience. Most of the negotiations were done over the phone, and although they did not have what we wanted on their lot, they obtained it from a nearby dealer expeditiously...something the other dealers we were in contact with could have done but they either didn't offer to do it or couldn't do it as quickly. The salesperson was professional, informative and helpful, friendly, and he explained the pros and cons to any decisions we needed to make. We felt he was very honest, there was no pressure, and when we went to pick the vehicle up, everything was explained to us in a forthright manner. We felt we paid a fair price and would definitely do business with these folks again, even though they are not the closest Toyota dealer to our home. We love these guys!! More

I have taken my 2004 Camry back for service since I purchased it from Joseph Toyota, and would not hesitate to recommend them to family & friends for their next car. I have never had a problem when ret purchased it from Joseph Toyota, and would not hesitate to recommend them to family & friends for their next car. I have never had a problem when returning for scheduled service, or requesting service as a walk in customer. More

Bob provided us an excellent service. He surpassed our expectations. He knows the ins and outs of the different RAV4 models. We will definitely come back to Joseph Toyota to ask for him. Great job Bob!!! expectations. He knows the ins and outs of the different RAV4 models. We will definitely come back to Joseph Toyota to ask for him. Great job Bob!!! More

Brought my 2009 Prius in for an old change. Found out it had 2 recalls due - water pump and steering column issue. All taken care of within less then 2 hrs. Technician looked over entire vehicle for issues had 2 recalls due - water pump and steering column issue. All taken care of within less then 2 hrs. Technician looked over entire vehicle for issues and advised me be on what needed repair. As I was leaving the delivery person took my car for a car wash. Very pleasant staff through all areas of service. More

In My Opinion Joseph Toyota Of Cincinnati Is A Great And Excellent Dealership To Do Business With,From Buying A Vechile To Servicing The Vechile. Thank You. Eric. Excellent Dealership To Do Business With,From Buying A Vechile To Servicing The Vechile. Thank You. Eric. More

Arrive to dealer after sitting for about a half hour, I was advised that I was quoted the wrong price for the tune up. Very happy to hear that the price would still be honored of $169 and not the real pric was advised that I was quoted the wrong price for the tune up. Very happy to hear that the price would still be honored of $169 and not the real price of $329. I have service my car at this location for 4 years and it has always been a pleasant visit. Would advise people to service their cars at this location. Thanks Happy Customer More

We stopped by Joseph's Toyota yesterday evening @ 5:45p to look at cars & get information. No one offered to help us & when I finally walked down to the showroom to seek assistance the door was locke 5:45p to look at cars & get information. No one offered to help us & when I finally walked down to the showroom to seek assistance the door was locked. I looked down at my watch & it was 6:01. I looked up at the people standing in the showroom & though a couple of the guys just looked back at me, no one made any attempt to say the dealership was closed or communicate with me in any way. I turned, got into my car & drove across the street to the Honda dealership. As I got out of my car I was approached immediately & offered assistance. I asked when they closed & was told that they didn't close as long as there were customers on their lot. (I hadn't said a word about what had just happened to me at Joseph's) It did make me wonder if this had happened to other's, who like myself, ended up at Wyler's Honda buying a new CRV, when I started out looking to buy a Prius. I know losing one customer will not make or break Joseph's Toyota, but word of mouth is very powerful. My experience at Joseph's, & the memory of your salesmen just staring at me as I tried to open the door will be shared with countless of other potential customers. If they really want to buy a Toyota product, perhaps it is worth the drive to another Toyota dealership where the sales people might assist them & not just stare at them through a locked door, regardless of the time. And by the way -- we received no response to this e-mail when we sent it to them. More