Joseph Toyota of Cincinnati

HORRIBLE! LOUSY! TERRIBLE! WARNING WARNING WARNING!!! The old bait and switch tactic!!! Found the car I wanted, got a printed page containing the bottom line price, told the sal WARNING WARNING WARNING!!! The old bait and switch tactic!!! Found the car I wanted, got a printed page containing the bottom line price, told the salesman I would buy the Car, Then went to pick it up. When I arrived at the dealer the salesman advised the car was cleaned,gassed up and ready to go. Then the sales manager, STEVE BECKHOUSE,comes in and says the price I was given is NO GOOD! I would have to pay 3,000 dollars more than the previous printed bottom line price I was given!!! BAIT and SWITCH!!! DON'T EVER BELIEVE your going to get a vehicle for the confirmed, printed price your quoted!!! More

Great customer service.. No pressure I went to test drive a Toyota RAV 4. Sam Harvey was really informative and detailed. Steve was the finance manager I spoke to. Both were awesome. They I went to test drive a Toyota RAV 4. Sam Harvey was really informative and detailed. Steve was the finance manager I spoke to. Both were awesome. They gave me a reasonable quote even though I made it clear to them that I'm still looking around and never pressured me to commit or anything. I'm still undecided about my vehicle but if I decided to go with Toyota, I'm sure I'm gonna ask for Sam and Steve. More

Service Department Went in for first service on our leased Sienna. Couldn't be happier with the customer service received. The Joseph Group is top notch when it comes Went in for first service on our leased Sienna. Couldn't be happier with the customer service received. The Joseph Group is top notch when it comes to customer appreciation ! More

unscheduled service I was having issues with my front tire and the light indicator was on. I drove to the dealership and, although I did not have an appointment, within I was having issues with my front tire and the light indicator was on. I drove to the dealership and, although I did not have an appointment, within an hour the problem was fixed. Their prompt and courteous service was greatly appreciated More

rating excellent for salesman and finance My salesman, David Grohs, was excellent in his knowledge of the models I was interested in leasing. I was not rushed into any decision. My visit to My salesman, David Grohs, was excellent in his knowledge of the models I was interested in leasing. I was not rushed into any decision. My visit to Joseph Toyoto has been very pleasurable . I can't rate the service department yet as I haven't had my first visit to it, but I feel sure that it will be as thorough and satisfying as the sales and finance departments have been. I have recommended Joseph to my family and friends. More

Service I purchased a used car at the dealership and every time I go in I feel spoiled by the great service: Prompt, courteous, efficient and while you wait t I purchased a used car at the dealership and every time I go in I feel spoiled by the great service: Prompt, courteous, efficient and while you wait the amenities make you feel at home. More

Purchasing a car We recently purchased a new car from Joseph and the experience was not what we expected at all. The staff was very knowledgeable and polite. There wa We recently purchased a new car from Joseph and the experience was not what we expected at all. The staff was very knowledgeable and polite. There was no pressure while we were looking for the car. When we decided on a car the process went very smoothly. after all the paperwork was completed we were shown around the dealership and introduced to the service staff. When the car was prepped the salesman showed us everything about the car and even programmed the blue tooth. He even programmed the Bluetooth for us on our other car, which isn't even a Toyota. The follow up after the purchase was impressive as well. We love the car and would recommend Joseph Toyota to everyone. More

Service Department I recently purchased a used Toyota Sienna. Visited your service department today for the first time for the 30,000 check. In one word, IMPRESSIVE. I recently purchased a used Toyota Sienna. Visited your service department today for the first time for the 30,000 check. In one word, IMPRESSIVE. Everyone from the service desk to the cashier were very professional, efficient, and courteous. The service department is very well staffed, clean and runs like a well oiled machine. Waiting area was very nice. I appreciate the refreshments and snacks as well as the roominess of the area. .I will definitely return. Glad I purchased a Toyota. Thank you More

great deals got what i wanted been shopping around for a car could not come up with the right price. so I tried Toyota they made me a deal I could not refuse, try t been shopping around for a car could not come up with the right price. so I tried Toyota they made me a deal I could not refuse, try them you will deal. More

Quick and easy lease process Joseph Toyota had an ad in the Sunday paper for leases on several 2016 vehicles. I came in interested in a Corolla. A red one. Larry Lawson had one th Joseph Toyota had an ad in the Sunday paper for leases on several 2016 vehicles. I came in interested in a Corolla. A red one. Larry Lawson had one that had just come in. It was perfect! Larry was very professional and made the process very easy. I love my new car! More