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Joseph Toyota of Cincinnati

Cincinnati, OH

Overview
Employees
Reviews
Vehicles
4.5
1,517 Reviews
You're a Smart Shopper! You know what it takes to find a great deal on a New Car or quality used Used Car. Whether you're looking for the perfect new vehicle or a great deal on a Low Price Car or Low Mileage Car, you can be in-control as you use the Car Shopping Tools on this website to find the vehicle you want! Plus, you can check out the Current Online Specials and Promotions that change all the time!
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9101 Colerain Ave

Cincinnati, OH

45251

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Showing 1,517 reviews

March 06, 2021

Joe was very patient and made sure I knew how to work everything. Price was fair. Yada yada yada yada yada yada yada yada yada More

by smtkhughes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Schroeder
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Mar 07, 2021 -

Joseph Toyota of Cincinnati responded

On behalf of Joe Schroeder and your entire sales team, we thank you for coming to Joseph Toyota for your new car automotive experience. We value you as a customer and appreciate your business! We invite you to stop in whenever you need assistance or service for your new vehicle. We are here to help you!

March 05, 2021

This is a great dealership, both sales and service. I highly recommend Joseph Toyota on Colerain Ave. Very friendly and professional with no high pressure. More

by MSDLEE10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Stackhouse
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Mar 05, 2021 -

Joseph Toyota of Cincinnati responded

Many thanks for recommending Joseph Toyota for sales and service! We value you as a customer and are pleased you had a great experience. Steve Stackhouse and your sales and service teams extend their gratitude for your timely review. We look forward to your next visit!

March 04, 2021

I was checked in promptly when I arrived. Since I was not waiting for the service, I was informed I would be notified when my car was ready for pick-up. When I got home there was a text from Kyle on my phone More

by JOHNALBERT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle May, the gentleman who called to tell me my car was ready (didn't catch his name-sorry!)
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Mar 04, 2021 -

Joseph Toyota of Cincinnati responded

Putting the customer first is our aim. We are delighted that Kyle and your service team guided you smoothly through the process. Thank you for taking time to write this detailed review. We value you as a customer and appreciate your business! We look forward to your next visit.

Mar 04, 2021 -

JOHNALBERT responded

Good service needs to be recognized. Good workers need to be recognized and appreciated too. Thank you for putting the customer first. Sadly there are companies that don't understand how important customer service is. I'm glad Joseph Toyota appreciates its customers.

Mar 04, 2021 -

Joseph Toyota of Cincinnati responded

John, your warm and gracious sentiments mean a great deal to our service advisers, technical teams, and all of us at Joseph Toyota. Deepest thanks from all of us!

March 04, 2021

Great staff, didn't push me any certain direction and was very informative on the vehicles I was comparing. Sales team made it easy to make an informed decision. More

by Rob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael McKay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Lawson
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Mar 04, 2021 -

Joseph Toyota of Cincinnati responded

Thank you for taking time to send us your review, Rob. Your experienced sales team of Larry Lawson and Michael McKay provide great customer service. All of us at Joseph Toyota are happy they made your experience one worth remembering! We appreciate you and value your business!

March 04, 2021

Fantastic service on the sales side and always open with communication. Will co tongue to with with the Joseph group now and in the future. More

by steve.hartley
Recommend Dealer
Yes
Employees Worked With
Larry A Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 04, 2021 -

Joseph Toyota of Cincinnati responded

Steve, we appreciate the time you devoted to writing this wonderful review! It has been our pleasure to assist you with your new vehicle purchase. Our sincere thanks for recognizing members of your sales team, Larry Reed and Trevor Robinson. We look forward to seeing you in the future! Stay safe on the roads.

March 04, 2021

I have bought three Tacoma‘s I have always been well taken care of never had any problems I’m happy everybody has done an outstanding job in my view More

by duanec57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Schroeder
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Mar 04, 2021 -

Joseph Toyota of Cincinnati responded

We are delighted to hear how happy you are with your new Tacoma and your great purchase experience at Joseph Toyota! Knowing that Joe Schroeder and your entire sales team took outstanding care of you makes us happy! Thanks for being a loyal customer, Duane! We look forward to seeing you again soon!

March 04, 2021

This dealership stays in communication with its customers. with service reminders, specials, follow-up satisfaction calls. My Salesperson, Cheryl Nix always alerts me of new car deals. This is More

by JURETTAJPRUITT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cheryl Nix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 05, 2021 -

Joseph Toyota of Cincinnati responded

On behalf of Cheryl Nix and all of us at Joseph Toyota, many thanks for taking time to share news of your great experience with us! You can count on Cheryl to treat you like family. Thank you for being a loyal customer, Juretta! We appreciate your business and look forward to your future visits to our dealership.

March 03, 2021

All was good but I do NOT think they ready the comments/instructions via the online reservation. IF that is so why even have those comments More

by DTHOMAS27
Recommend Dealer
Yes
Employees Worked With
Jason Smith
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Mar 03, 2021 -

Joseph Toyota of Cincinnati responded

Thank you for bringing your vehicle to Joseph Toyota for service recently. Apparently an error occurred when transferring comments from the online reservation to the appointment in real time. We apologize for any inconvenience this may have caused you. We are glad that Jason Smith helped to make your experience worthy of a four-star review. Your business is important to us. Thanks again!

March 03, 2021

Great sales team. Very good on follow through and definitely concerned about good customer service. I would highly recommend Joseph Toyota to anyone. I have owned several Toyotas prior to this purcha More

by prweidner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dupree Ratchford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 03, 2021 -

Joseph Toyota of Cincinnati responded

Many thanks for being a loyal customer! Hearing about your positive sales experience with Dupree and the entire sales team at Joseph Toyota brightened our day! We appreciate the time you took to write this review and look forward to seeing you again.

March 02, 2021

Wonderful experience. Kyle May had it all under control. He explained everything to us. We never had a problem with his answers. He did good work. More

by JAM11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle May
Report | Print
Mar 02, 2021 -

Joseph Toyota of Cincinnati responded

Your five-star review gives us cause to celebrate! Thank you for recognizing Kyle May and the wonderful service he and the service team provided during your appointment. We value you as a customer and deeply appreciate your supportive comments! Until your next visit, please stay safe on the roads!

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