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Joseph Toyota of Cincinnati

Cincinnati, OH

4.6
1,506 Reviews
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9101 Colerain Ave

Cincinnati, OH

45251

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Showing 1,506 reviews

February 28, 2021

Dropped car off the night before. They called the next day to tell me what was covered under warranty and what was not and let me know the cost. Told me approximate time of when the car would be done. The More

by KLOSTERMAN.RM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2021 -

Joseph Toyota of Cincinnati responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Laura met your expectations. Thank you again for choosing Joseph Toyota of Cincinnati, we look forward to having you as one of our valued customers for many more years to come!

February 28, 2021

Larry Reed is outstanding and trustworthy. Please tell him how much we appreciate his kindness and professionalism. We will recommend him to family and friends. Chris & Leanne Pahls More

by pahlschris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry A Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2021 -

Joseph Toyota of Cincinnati responded

Many thanks for your enthusiastic feedback, Chris and Leanne! Larry extends his gratitude for your trust in him and appreciates your recommendations. As one of our valued customers, we look forward to welcoming you back for all your automotive needs. Thank you for choosing Joseph Toyota; please stay safe on the roads!

February 27, 2021

Tiny issues that were easily resolved and all in all a great buying experience , just enjoying our new 4Runner and learning all the new stuff More

by redsled21
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek was our salesman
Feb 28, 2021 -

Joseph Toyota of Cincinnati responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Derek met your expectations. Congratulations on your 4 Runner! Thank you again for choosing Joseph Toyota of Cincinnati, we look forward to having you as one of our valued customers for many more years to come!

February 26, 2021

Came in after a horrible flat tire incident earlier in the day and my tire was fixed, my car was washed, and I got free cookies! More

by DEMARCO.TUNSTILL1990
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anderson at Joseph Toyota Colerain
Feb 26, 2021 -

Joseph Toyota of Cincinnati responded

Bringing a smile to your face is what Anderson and the entire service team at Joseph Toyota strive to do every day. Thanks a million for taking time to post this sweet 5-Star review! We appreciate you and look forward to seeing you again. We hope you enjoy the cookies!

February 24, 2021

Came in for our 24 month oil change. Everyone was friendly and polite. Also they helped with the glove box door. Which I really appreciated. More

by SBLINEMANN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2021 -

Joseph Toyota of Cincinnati responded

Bringing a smile to your face at your service appointment is always our goal. Thank you for letting us know about your satisfaction with the hospitality and service you received at Joseph Toyota. We value you as a customer and appreciate your 5-star recommendation. Come back and see us again!

February 23, 2021

This dealership always meets my expectations when I take my cars in for service. I was also very satisfied with the sales department when we purchased the RAV 4 for my wife. More

by MCDONOUGHASSOC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Harvey, Steve Stackhouse, Jeff Jaeger
Feb 23, 2021 -

Joseph Toyota of Cincinnati responded

Many thanks for your glowing recommendation of Joseph Toyota's service and sales departments! We deeply appreciate your recognition of several of our team members. Likewise, we appreciate your business and value you as a customer! We look forward to serving you and your automotive needs in the future. Thanks again!

February 21, 2021

The mechanic was friendly and very welcoming as always. I believe he helped me previously. This was the agent that took my car for service.his name was not listed below and I don’t know it. More

by KENNI😎
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2021 -

Joseph Toyota of Cincinnati responded

Thanks very much for your review, Kenni! We'll pass along your kind feedback to our service team. We sincerely value your business and look forward to your next visit!

February 21, 2021

Sam, such a great guy I have never seen such a great customer service. Very understanding and cool. I gave him 2 customers in not less then 3 weeks, definitely I will go work with him to get a new car f More

by Krish
Recommend Dealer
Yes
Employees Worked With
Sam Harvey
Feb 21, 2021 -

Joseph Toyota of Cincinnati responded

Thanks for your review, Krish! We are very happy that Sam provided you with such a positive experience, and we appreciate your referrals. We sincerely value your business and look forward to your next visit.

February 21, 2021

Larry Reed was great as usual. The overall experience is what keeps me coming back for the past 11 years. You also can’t beat the reliability of a Toyota. More

by keithmh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry A Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2021 -

Joseph Toyota of Cincinnati responded

Hello, Keith! Thank you so much for taking the time to share your feedback with us. We're glad you enjoy working with Larry and appreciate your continued business. If there is anything else we can do to assist you, please don't hesitate to let us know.

February 20, 2021

Joseph service department was amazing again. They got in on time and did my service in a timely manner. Thank you for be very professional and respectful of my time. More

by TMARLOWE1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2021 -

Joseph Toyota of Cincinnati responded

Great customers like you keep us on our toes! Many thanks for recognizing Laura Hall and for complimenting the Joseph Toyota service department. Your 5-star review is deeply appreciated. We're looking forward to your next visit. Until then, happy motoring!

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