Joseph Toyota of Cincinnati

Hello, there was only one significant concern following my service visit at Joseph Toyota: once I was on the road, I noticed immediately that the digital speedometer had been set to km/hr rather than MPH. my service visit at Joseph Toyota: once I was on the road, I noticed immediately that the digital speedometer had been set to km/hr rather than MPH. When I was at my destination, I checked the owners manuals, which had absolutely no instructions on changing the units on the speedometer. I spent several minutes going through the various menu levels, but could not discover how to change the units on the speedometer. Fortunately, once I was at home, I was able to do a targeted internet search and discovered what menu/button combination changes the speedometer units. This was only a moderate inconvenience for me, but I could imagine another, less tech-savvy individual may have been forced to return to the service department to resolve this issue. More

Quick courteous efficient waiting area was clean as well as comfortable walked around showroom everyone was awesome was out in less than one hour very pleased as comfortable walked around showroom everyone was awesome was out in less than one hour very pleased More

Joe was very patient and made sure I knew how to work everything. Price was fair. Yada yada yada yada yada yada yada yada yada everything. Price was fair. Yada yada yada yada yada yada yada yada yada More

This is a great dealership, both sales and service. I highly recommend Joseph Toyota on Colerain Ave. Very friendly and professional with no high pressure. highly recommend Joseph Toyota on Colerain Ave. Very friendly and professional with no high pressure. More

I have bought three Tacoma‘s I have always been well taken care of never had any problems I’m happy everybody has done an outstanding job in my view taken care of never had any problems I’m happy everybody has done an outstanding job in my view More

This dealership stays in communication with its customers. with service reminders, specials, follow-up satisfaction calls. My Salesperson, Cheryl Nix always alerts me of new car deals. This is customers. with service reminders, specials, follow-up satisfaction calls. My Salesperson, Cheryl Nix always alerts me of new car deals. This is my third car with this dealership. My seventh leased Toyota. More

Great staff, didn't push me any certain direction and was very informative on the vehicles I was comparing. Sales team made it easy to make an informed decision. very informative on the vehicles I was comparing. Sales team made it easy to make an informed decision. More

I was checked in promptly when I arrived. Since I was not waiting for the service, I was informed I would be notified when my car was ready for pick-up. When I got home there was a text from Kyle on my phone waiting for the service, I was informed I would be notified when my car was ready for pick-up. When I got home there was a text from Kyle on my phone telling me if I needed anything during the service I could text him. I received a call as soon as my car was finished. I was delighted the work was completed so quickly! After I stopped at the cashier I went into the service area to get my car. My car and another car were parked right behind each other. Both cars looked a lot alike. One of the service gentleman came right over to make sure I had the right car. I was a little surprised but I'm glad he did. Mistakes do happen! More

Fantastic service on the sales side and always open with communication. Will co tongue to with with the Joseph group now and in the future. communication. Will co tongue to with with the Joseph group now and in the future. More

All was good but I do NOT think they ready the comments/instructions via the online reservation. IF that is so why even have those comments comments/instructions via the online reservation. IF that is so why even have those comments More