Joseph Toyota of Cincinnati

Simple and easy to bring the car in for service. Friendly staff who take care of the problems quickly and courteously. Will be coming back. Friendly staff who take care of the problems quickly and courteously. Will be coming back. More

Always get my car in in a timely fashion. Alert me to future needs/maintenance. Sales force remembers me from when I bought the car. future needs/maintenance. Sales force remembers me from when I bought the car. More

They were very helpful in explaining the noise I was hearing. So glad I went back and got my explanation. Service department is great. I'm glad they drove my car to hear the noise and could let me kn hearing. So glad I went back and got my explanation. Service department is great. I'm glad they drove my car to hear the noise and could let me know what it was. More

My salesman Mike was very helpful and offered several financing options for me to choose which would best meet my needs. He was friendly, genuinely listened and offered helpful suggestions which were muc financing options for me to choose which would best meet my needs. He was friendly, genuinely listened and offered helpful suggestions which were much appreciated. This is the second car I have gotten with Mike as my salesman and am very comfortable dealing with him. Thank you! More

Am happy that my sales person willy was very oriented and very friendly when he approach yo me to sell me my new 2014 rav4.. he treat me like a family thanks willy very friendly when he approach yo me to sell me my new 2014 rav4.. he treat me like a family thanks willy More

Our communication wasn't the best, found that soon after we begun the process our salesman quit his job. Others did step in and take over, which helped. I was unhappy to see fully half the employees at th we begun the process our salesman quit his job. Others did step in and take over, which helped. I was unhappy to see fully half the employees at this location did not wear masks properly, either had them down or their nose wasn't covered. I assume this means the management doesn't do much to encourage proper mask wearing. More

I'm always happy with my service here....from scheduling to check out - always efficient, friendly and courteous. Easy to schedule and quick service too! to check out - always efficient, friendly and courteous. Easy to schedule and quick service too! More

Hello, there was only one significant concern following my service visit at Joseph Toyota: once I was on the road, I noticed immediately that the digital speedometer had been set to km/hr rather than MPH. my service visit at Joseph Toyota: once I was on the road, I noticed immediately that the digital speedometer had been set to km/hr rather than MPH. When I was at my destination, I checked the owners manuals, which had absolutely no instructions on changing the units on the speedometer. I spent several minutes going through the various menu levels, but could not discover how to change the units on the speedometer. Fortunately, once I was at home, I was able to do a targeted internet search and discovered what menu/button combination changes the speedometer units. This was only a moderate inconvenience for me, but I could imagine another, less tech-savvy individual may have been forced to return to the service department to resolve this issue. More

Nate Martin was pleasant and easy to work with. He was never pushy or agressive. I do not recall the mans name in finance but he was also very pleasant. never pushy or agressive. I do not recall the mans name in finance but he was also very pleasant. More

Quick courteous efficient waiting area was clean as well as comfortable walked around showroom everyone was awesome was out in less than one hour very pleased as comfortable walked around showroom everyone was awesome was out in less than one hour very pleased More