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Joseph Toyota of Cincinnati

Cincinnati, OH

4.5
1,519 Reviews
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9101 Colerain Ave

Cincinnati, OH

45251

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Showing 1,519 reviews

March 11, 2021

Went Beyond the call of duty to help me schedule my Toyota care within their required 24 months of purchased. When I did get into the shop everyone was most helpful. More

by DBRATE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle May
Mar 11, 2021 -

Joseph Toyota of Cincinnati responded

Thank you for acknowledging Laura Hall, Kyle May, and your entire service team at Joseph Toyota in your review. Knowing you had a great experience with us brightens our day! We look forward to helping you with your vehicle's service needs in the future. Come back and see us again!

March 10, 2021

Simple and easy to bring the car in for service. Friendly staff who take care of the problems quickly and courteously. Will be coming back. More

by scouter65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2021 -

Joseph Toyota of Cincinnati responded

You made our day! Please accept our sincere thanks for the time you took to post this fantastic feedback. Your business is important to us. We're looking forward to welcoming you back!

March 10, 2021

Always get my car in in a timely fashion. Alert me to future needs/maintenance. Sales force remembers me from when I bought the car. More

by GLASSMEYERBILLS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle
Mar 10, 2021 -

Joseph Toyota of Cincinnati responded

We value you as a customer and appreciate your loyalty! It is our pleasure to offer you the best service possible each time you visit. On behalf of Kyle, Laura, and your entire Joseph Toyota service team, our sincere thanks for taking time to write this wonderful review!

March 10, 2021

They were very helpful in explaining the noise I was hearing. So glad I went back and got my explanation. Service department is great. I'm glad they drove my car to hear the noise and could let me kn More

by BBAUM1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2021 -

Joseph Toyota of Cincinnati responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Joseph Toyota of Cincinnati.

March 10, 2021

amazing staff and experience from start to finish. From the moment you pull in everyone is friendly, fast, and professional. Their waiting room is clean and relaxing as well. Thanks team More

by tach
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The person in the garage and the person who checked me out
Mar 10, 2021 -

Joseph Toyota of Cincinnati responded

Thank you for this amazing review! We are pleased that our service met with your expectations and appreciate the time your took to provide this valuable feedback. Thanks again for choosing Joseph Toyota for your vehicle's service. We look forward to seeing you again!

March 10, 2021

My salesman Mike was very helpful and offered several financing options for me to choose which would best meet my needs. He was friendly, genuinely listened and offered helpful suggestions which were muc More

by jpayne6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Woolwine
Mar 10, 2021 -

Joseph Toyota of Cincinnati responded

Congratulations on your new vehicle! We can't thank you enough for your awesome review of Mike's customer service and your overall experience at Joseph Toyota. Your loyalty means a great deal to us. We look forward to seeing you again.

March 08, 2021

Am happy that my sales person willy was very oriented and very friendly when he approach yo me to sell me my new 2014 rav4.. he treat me like a family thanks willy More

by bryan0431
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Willy
Mar 08, 2021 -

Joseph Toyota of Cincinnati responded

Congratulations on your new RAV4, Bryan! Many thanks for choosing Joseph Toyota for your purchase experience. Our goal is to treat you like family. We're happy to know that you received that awesome service from Willy and your sales team. We value you as a customer and thank you for taking time to write your review. Take care on the roads!

March 07, 2021

Our communication wasn't the best, found that soon after we begun the process our salesman quit his job. Others did step in and take over, which helped. I was unhappy to see fully half the employees at th More

by smetsullrich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2021 -

Joseph Toyota of Cincinnati responded

Congratulations on your new vehicle! We are happy that we could turn your sales experience around. We will be sure to pass your concerns to management regarding the safety issues required at these times. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

March 06, 2021

Nate Martin was pleasant and easy to work with. He was never pushy or agressive. I do not recall the mans name in finance but he was also very pleasant. More

by GARYT1297
Recommend Dealer
Yes
Employees Worked With
Nate Martin
Mar 07, 2021 -

Joseph Toyota of Cincinnati responded

We appreciate your positive review, Gary, and are grateful for the time you took to recognize Nate Martin and your finance manager during your recent sales experience at Joseph Toyota. Your satisfaction is important to us! It is our pleasure to assist you with your automotive sales and service needs. Congratulations on your new vehicle!

March 06, 2021

I'm always happy with my service here....from scheduling to check out - always efficient, friendly and courteous. Easy to schedule and quick service too! More

by MLDEJESUS70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2021 -

Joseph Toyota of Cincinnati responded

Thank you for being a loyal Joseph Toyota customer! We appreciate your service business and the time you took to write this great review! On behalf of Laura Hall and your service teams, we extend our gratitude and look forward to seeing you in the future. Have a wonderful day!

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