Joseph Toyota of Cincinnati

The job was done right with friendly service. It was The job was done right with friendly service. It was done in a timely manner. Waiting area was comfortable with snacks and drinks. I will be back. The job was done right with friendly service. It was done in a timely manner. Waiting area was comfortable with snacks and drinks. I will be back. More

Did a thorough job on determining the issue with my vehicle and making sure everything was taken care of. The service manager went out of his way to help me with transportation to and from the dealersh vehicle and making sure everything was taken care of. The service manager went out of his way to help me with transportation to and from the dealership since the vehicle being serviced was my only vehicle. More

My service was preformed in less time than estimated. Everyone was courteous and respectful. The waiting area was clean. The seating was spaced far enough apart. Everyone was courteous and respectful. The waiting area was clean. The seating was spaced far enough apart. More

Replacement part was put on incorrectly and part itself is cracked. I called report problem so another wait and another (3rd) visit for new part. is cracked. I called report problem so another wait and another (3rd) visit for new part. More

I came in to have my tire patched on Saturday. I drove it home and found out it was flat the next morning. The service department followed up an issued me a refund. They really are accountable and appreci home and found out it was flat the next morning. The service department followed up an issued me a refund. They really are accountable and appreciate their responsiveness. More

This was my first time bringing my car in for service and I was in and out in about 30 minutes. I did oil change because of my low mileage, but it was comforting having everything checked out. Monica greeted I was in and out in about 30 minutes. I did oil change because of my low mileage, but it was comforting having everything checked out. Monica greeted me and made me feel welcome. When I was leaving I was worried about the water on the floor because I use a cane for my hip issues. A gentlemen came from behind the service counter and let me hold on to him and walked me to my car. I did not get his name, but what a gentlemen!! More

Job was done in a timely manner. The staff was friendly. But I did not like the sales staff because some did not wear their masks all the time. But I did not like the sales staff because some did not wear their masks all the time. More

Been a customer of Joseph Auto Group since 1974. Chevrolet,Toyota,Hummer have always received OUTSTANDING SERVICE! Wouldn’t go anywhere else for my automotive needs! Chevrolet,Toyota,Hummer have always received OUTSTANDING SERVICE! Wouldn’t go anywhere else for my automotive needs! More

I had to get a new tire. From start to completion, Kyke May was efficient, pleasant and very timely. Made me feel important and kept on top of my service. THANKS May was efficient, pleasant and very timely. Made me feel important and kept on top of my service. THANKS More

Was happy with the service and the professionalism by the staff.will undoubtedly keep using them for service on my vehicle as long as I’m living in the area. staff.will undoubtedly keep using them for service on my vehicle as long as I’m living in the area. More