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Joseph Toyota of Cincinnati

Cincinnati, OH

4.6
1,506 Reviews
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9101 Colerain Ave

Cincinnati, OH

45251

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Showing 1,506 reviews

May 02, 2021

they were done 2 hours before they thought they would be. terrific customer service as well! highly recommend them as they are always ahead of schedule and thoughtful More

by WBHOGG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Copenhaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2021 -

Joseph Toyota of Cincinnati responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 01, 2021

We have been buying and leasing cars ftom Joseph Toyota for over 20 years. The sales, finance and service departments have always been courteous and helpful. Lost one star this time because first two Ra More

by nbrunner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Copenhaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Jaeger
May 02, 2021 -

Joseph Toyota of Cincinnati responded

Thank you for your very kind review and for your loyalty. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Joseph Toyota of Cincinnati over the past 20 years. Congratulations on your new RAV4!

May 01, 2021

The 30,000 mile check up went very smooth. No surprises. The Camry is a reliable vehicle and the service technician did a thorough job. More

by ROBERTRPP3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2021 -

Joseph Toyota of Cincinnati responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We appreciate your business, Robert!

April 30, 2021

In and out in 45 minutes for first service. Did fine job as always. Previous Toyotas all serviced here. Good jobs always. Fast and friendly. More

by CANTERLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2021 -

Joseph Toyota of Cincinnati responded

We can't thank you enough for your loyalty to the Toyota brand and for choosing Joseph Toyota for your vehicle service and sales. We are delighted to hear your experience was exactly as you had expected. We appreciate this great review and your recommendation. Looking forward to your next visit!

April 29, 2021

Everything went well. I was advised of time for service and it was right on the money, Everyone was professional and friendly. A great experience, More

by TOWNSEND0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2021 -

Joseph Toyota of Cincinnati responded

Fantastic! Thanks for sharing details of your great experience with us. Your five-star recommendation is especially important. We appreciate that you chose Joseph Toyota for your vehicle's service and look forward to seeing you again. Have a wonderful day!

April 28, 2021

They’re always very nice and polite. They always tell you what’s going on afterwards and give me a list of everything that’s good in things that need worked on. I use them for years and I just bought another More

by bethbaker2628
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2021 -

Joseph Toyota of Cincinnati responded

Your loyalty to Joseph Toyota means the world to us! Your Sales and Service teams extend their gratitude to you for this wonderful positive feedback. Thank you for giving us this awesome recommendation and congratulations on your new vehicle!

April 28, 2021

Every one was nice I was informed the day I made the appointment of the length on time my car needed to be there a loaner were provided very satified ,with service .I Have been using ypur service fo More

by trobert258
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2021 -

Joseph Toyota of Cincinnati responded

Many thanks for choosing Joseph Toyota Service for more than a decade! We appreciate your loyalty and are always happy to see you. Because we know that time is important to you, we strive to provide you with accurate, timely information throughout your experience. We're here for you when you need us!

April 27, 2021

Joseph Toyota guys were extremely helpful with questions that I had that pertained to the new car that I had purchased. I am now going to be their permanent customer. The outstanding lifetime power train wa More

by Jerry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Huntley, Jim Eldridge
Apr 27, 2021 -

Joseph Toyota of Cincinnati responded

Congratulations on your new car, Jerry, and many thanks for detailing your fantastic experience with Jim Eldridge, Jim Huntley, and your entire Joseph Toyota Sales Team. It has been our pleasure to offer you great service and look forward to seeing you again. We'll be here when you need us!

April 27, 2021

They are cool and kind, they respect the waiting time they give you. I was very satisfied and ready to come back any time. Thanks More

by KONESOULEY78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2021 -

Joseph Toyota of Cincinnati responded

Thank you for letting us know about your recent satisfactory service visit with us. At Joseph Toyota, we welcome your feedback and appreciate the time you took to detail your experience. Your recommendation is important to us. We look forward to seeing you again.

April 26, 2021

Amazing experience with Dupree, my salesman, and the dealership! Thank you Jeff too! This is my third Toyota....I purchased a 2011 Toyota 4 runner. I love it. My second 4 runner. Thank you for helping More

by huntingtoncindy1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dupree Ratchford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Jaeger
Apr 26, 2021 -

Joseph Toyota of Cincinnati responded

Hi Cindy! Dupree, Jeff, and your entire Sales Team extend their gratitude to you for your inspiring review! Knowing that they were able to make your experience so amazing makes all of us at Joseph Toyota happy. Thank you for being a loyal Toyota customer and for making that long drive to purchase the vehicle of your dreams from our dealership. All best wishes for great adventures in your 2011 4Runner! We look forward to your next visit.

Apr 26, 2021 -

huntingtoncindy1 responded

Your very welcome! Thank you again!

Apr 26, 2021 -

Joseph Toyota of Cincinnati responded

It was our pleasure to assist you. We're here for you!

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