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Joseph Toyota of Cincinnati

Cincinnati, OH

4.6
1,506 Reviews
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9101 Colerain Ave

Cincinnati, OH

45251

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Showing 1,506 reviews

May 10, 2021

We have been working with this dealership for years. We are always pleased with the cars we choose. I would highly recommend it. We have worked with Larry Reed. He is very good at suggesting different cars More

by LYNNLEMMINK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry A Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Jaeger
May 10, 2021 -

Joseph Toyota of Cincinnati responded

Your recommendation means a great deal to us, Lynn. As a loyal customer, we appreciate the time you took to share highlights from your visits with us and pleased to know that Larry Reed has provided you with excellent service over the years. Many thanks for sharing your story with us. Come back and see us again!

May 09, 2021

The service was done in a short time and was broad. The waiting area was clean and quiet. The billing department was friendly and timely. More

by ccole8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Jaeger
May 10, 2021 -

Joseph Toyota of Cincinnati responded

Your entire Service Department Team extends their gratitude for your five-star comments and recommendation. We appreciate your business and value you as a loyal customer. We will be here for you whenever your car needs maintenance or repair. Thanks for letting us serve you!

May 07, 2021

This was my first service since buying the car. Waiting area was clean and comfortable. Coffee was good. Service personnel were polite. Oil change and tire rotation was done quickly. Thank you. More

by GJH636
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021 -

Joseph Toyota of Cincinnati responded

Thank you for choosing Joseph Toyota for your automotive needs. We are delighted to learn that the service you received at your first appointment met your expectations and appreciate your recommendation. We look forward to seeing you again. Have a great week!

May 07, 2021

We purchased two vans from Joseph and we have been pleased with the sales department and the service department. Tony Nash, Jason and Bob Watermake are great representatives of your company. They go More

by DBRANDT3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2021 -

Joseph Toyota of Cincinnati responded

On behalf of Tony, Jason, Bob, and all of us at Joseph Toyota, we extend our sincere thanks for your loyalty in service and sales. Your recommendation means a great deal to us. We know you have other options, that's why we are grateful to you for choosing us for your automotive needs. It is our pleasure to serve you!

May 06, 2021

I keep coming back to Joseph Toyota. Great customer service since my 1st Toyota. I'm on my 4th now. Both sales and service are excellent. Keep up the great work. More

by QUEENLYDIA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2021 -

Joseph Toyota of Cincinnati responded

Thank you for this amazing feedback! We deeply appreciate your loyalty to Joseph Toyota and to the Toyota brand and thank you for taking time to let us know we are providing you with excellent service in all of our departments. We look forward to your next appointment. Take care!

May 05, 2021

They were very easy to deal with and helped us to make sure that we were able to get the car that we were wanting More

by combs6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Lawson, Jeff Jaeger
May 05, 2021 -

Joseph Toyota of Cincinnati responded

Many thanks for taking the time to let us know about your pleasant experience at Joseph Toyota. Your entire New Car Sales Team extends their gratitude for the opportunity to assist you with your vehicle purchase. We appreciate your recommendation and look forward to serving you again. Best wishes for a wonderful day!

May 04, 2021

The Joseph Toyota team is great to work with always. The entire staff (both sales and service) is attentive and efficient. The facility is clean and comfortable. More

by BCOWART
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Jaeger
May 04, 2021 -

Joseph Toyota of Cincinnati responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience. If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

May 04, 2021

Oil change and rear hatch I didn’t know there was a small button underneath the handle Which the service manager showed me how it worked and I have bought two new Yaris 2016 and 2020 and when you buy a c More

by GRAVESKEITH1949
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t remember names service writer girl and service manager were great
May 04, 2021 -

Joseph Toyota of Cincinnati responded

Hello Keith, Thank you for sharing your thoughts about your experience with our dealership. Thank you for your business and this review. If there is anything we can assist you with in the future, please let us know.

May 04, 2021

Great service! Good communication. They texted and called which was very helpful. Work was done quickly and pricing was transparent. Thanks to the service department! More

by REDSHIFT80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2021 -

Joseph Toyota of Cincinnati responded

Hurray! Thanks for taking time to share your wonderful experience with us. Your Joseph Toyota Service Department extends their thanks for choosing them for your vehicle's service. Until your next appointment, stay safe on the roads!

May 03, 2021

Third car I have bought from here. It is always a good experience. I have worked with Jeff Jaeger several times. He does a very good job!!! Austin was very good to work with. More

by deckstein2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin, Jeff Jaeger
May 03, 2021 -

Joseph Toyota of Cincinnati responded

Your loyalty means a great deal to us as does this thoughtful recounting of your experiences. We join Jeff, Austin, and your entire Joseph Toyota sales team in extending our thanks for choosing us again. We appreciate you!

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