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Joseph Toyota of Cincinnati

Cincinnati, OH

Overview
Employees
Reviews
Vehicles
4.6
1,506 Reviews
You're a Smart Shopper! You know what it takes to find a great deal on a New Car or quality used Used Car. Whether you're looking for the perfect new vehicle or a great deal on a Low Price Car or Low Mileage Car, you can be in-control as you use the Car Shopping Tools on this website to find the vehicle you want! Plus, you can check out the Current Online Specials and Promotions that change all the time!
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9101 Colerain Ave

Cincinnati, OH

45251

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Showing 1,506 reviews

June 30, 2021

Very pleasant and professional service.Plan on coming Very pleasant and professional service. Plan on coming back for all my Camry service. Thanks More

by CRW_7374
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica
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Jun 30, 2021 -

Joseph Toyota of Cincinnati responded

Thank you for choosing Joseph Toyota for your purchase of a Camry and for letting us know about your positive experience during the process. Naturally, we would be delighted to welcome you back for service. Congratulations on the Camry and happy motoring!

June 30, 2021

They did finish car in timely matter, but way over priced More

by 5536JANEASIA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Anderson
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Jul 08, 2021 -

Joseph Toyota of Cincinnati responded

We reached out to you in a voicemail and privately through a response in Dealer Rater, and we invite you again to contact us, Janeasia. When your vehicle was towed in to the dealership at the end of June, the repair work required some five hours to complete, including cleaning up the leaked oil. Because the repairs were costly, we applied discounts to the service and parts where we could. We appreciate your business and look forward to seeing you again. Thank you! Joseph Toyota of Cincinnati

June 30, 2021

Advisor Kyle always exceeds expectations. However, Advisor Kyle always exceeds expectations. However, service has become unsatisfactory. I wish I wasn’t tied to long-term warranty with Joseph Toyota. More

by pjpowers2002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Derek-Sales. 7 1/2 Stars
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Jul 05, 2021 -

Joseph Toyota of Cincinnati responded

Thank you, PJ, for coming back to our Service Department and working with Kyle to get the tire issue resolved. We apologize for any inconvenience and upset to your schedule that this second trip may have caused. We trust that the latest repair met your expectations; however, if any concerns remain, please let us know. We want you to be completely satisfied. Thank you choosing Joseph Toyota!

June 30, 2021

Friendly and professional, well run and clean. We have bought our last two cars from this dealership and will likely buy our next car here as well. More

by CP
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 30, 2021 -

Joseph Toyota of Cincinnati responded

We appreciate your sales and service business, CP. Thank you for sharing these meaningful comments. We look forward to seeing you again!

June 30, 2021

Great fast friendly service, as good as it always is! More

by PAMLIA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 30, 2021 -

Joseph Toyota of Cincinnati responded

Your timely feedback and service recommendation are deeply appreciated! We will always do our best to provide you with great service. Thank you for choosing Joseph Toyota for your vehicle's automotive needs. Until next time, have a wonderful 4th of July!

June 29, 2021

Best dealership. All our cars are bought here. Thank you all More

by BOEHMEG314
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry A Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr Anderson
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Jun 29, 2021 -

Joseph Toyota of Cincinnati responded

Thank you for continuing to choose Joseph Toyota for your automotive needs! We value you as a customer and strive to provide you with the best possible sales and service experiences. We appreciate knowing that Larry and Anderson have served you well. Here's to more years of a great connection!

June 29, 2021

This is our 4th lease from Joseph Toyota! Great sales experience, service department if excellent. Strongly recommend a Toyota and you get it at Joseph Toyota in Colerain! More

by michael.patterson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Lawson
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Jun 29, 2021 -

Joseph Toyota of Cincinnati responded

We appreciate this absolutely amazing review and your recommendation! Your loyalty to Joseph Toyota and the Toyota brand is particularly important to us, Michael. Thank you for taking the time to acknowledge Larry Lawson and your Sales and Service Teams. We're looking forward to your next visit. All best wishes!

June 29, 2021

Great Service and Friendly Sales People - Very Knowledgeable about the Toyota product More

by Hoffy21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael McKay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Copenhaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Schroeder, Steve Stackhouse, Jeff Jaeger
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Jun 29, 2021 -

Joseph Toyota of Cincinnati responded

Thank you for choosing Joseph Toyota of Cincinnati, your feedback and rating mean a lot to us. We're glad Alan, Joe and our team were able to help, and we hope to see you again!

June 28, 2021

Great service. We went in to fix a leaking tire and they fit us in for our next scheduled service. More

by KATIE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 28, 2021 -

Joseph Toyota of Cincinnati responded

We do our best to accommodate customers whose vehicles need timely repair. We're glad that we were able to fix the tire and provide the additional service you requested. Meeting your expectations is our daily goal, Katie! Many thanks for your recommendation. We hope you will come back to see us again!

June 26, 2021

This is the second car I have bought at Joseph Toyota and I’m very happy with the result. My new car, the Venza, suits my needs perfectly. The salesman, Jim, was very attentive and helpful and knew I was in More

by guentherbj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Eldridge
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Jun 28, 2021 -

Joseph Toyota of Cincinnati responded

Congratulations on your new Venza, BJ! We're delighted to know that Jim facilitated your new vehicle purchase experience and fully met your expectations. Thank you for choosing Joseph Toyota and for this positive feedback. Your satisfaction is important to us! We're looking forward to seeing you when your Venza is ready for Toyota Care service. Thanks again!

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