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Joseph Toyota of Cincinnati

Cincinnati, OH

4.6
1,501 Reviews
You're a Smart Shopper! You know what it takes to find a great deal on a New Car or quality used Used Car. Whether you're looking for the perfect new vehicle or a great deal on a Low Price Car or Low Mileage Car, you can be in-control as you use the Car Shopping Tools on this website to find the vehicle you want! Plus, you can check out the Current Online Specials and Promotions that change all the time!
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9101 Colerain Ave

Cincinnati, OH

45251

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Showing 1,501 reviews

July 29, 2021

I have leased 4 different cars with JOSEPH TOYOTA and have never been disappointed. Have had question answered on buy out, and looking forward to getting a new car. More

by TGOEFFT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Schroeder
Jul 30, 2021 -

Joseph Toyota of Cincinnati responded

Please accept our heartfelt thanks for your loyalty to and support of Joseph Toyota. Your recommendation is important to us! We are delighted to know that Joe Schroeder has provided you with excellent customer service. We're eager to see you in your new vehicle! Thanks again!

July 29, 2021

Great customer service. But I did I not work with Ms. Hall. No other options on your form. Jason & Bob Wanamaker we’re terrific, Steve Calardo More

by SCALARDO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2021 -

Joseph Toyota of Cincinnati responded

Thank you, Steve. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 29, 2021

Always happy with the service we receive at Joseph Toyota. Today was a simple oil change and tire rotation. Time in and time out was great More

by JACKYOUNG4851
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason
Jul 29, 2021 -

Joseph Toyota of Cincinnati responded

Your positive feedback brings a smile to our face, Jack! Many thanks for letting us know that Jason and your entire Service Team facilitated your express appointment to get you on your way in a timely manner. All of us at Joseph Toyota appreciate your comments and look forward to seeing you again!

July 28, 2021

The service visit was quick. The guy went over the results with me and I was on my way. I will return for next service. More

by DLYOUNG1216
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anderson ?
Jul 28, 2021 -

Joseph Toyota of Cincinnati responded

DL, we're glad to know about your five-star service experience. Thank you for choosing Joseph Toyota of Cincinnati. We're looking forward to welcoming you back. Have a great day!

July 27, 2021

Dealership capacity, technology, and specialization with the communication and honesty of a smaller shop. Aside from a short period where apparently all the service reps were required to push an expensive s More

by DMan3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
Jul 27, 2021 -

Joseph Toyota of Cincinnati responded

We appreciate your candid review and your support! Thank you for choosing Joseph Toyota Service for your automotive needs. We look forward to serving you in the future.

July 27, 2021

Friendly customer service and good work! Easy to schedule a service appt. and good service when I arrived. I met with Tony in the service dept. and Chris Ward in the showroom, who leased my car to More

by ALLEKA11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony in the Service Dept.
Jul 27, 2021 -

Joseph Toyota of Cincinnati responded

We truly enjoy hearing about our customers' experiences! Thank you for taking the time to share this detailed positive feedback about yours. Chris and Tony extend their thanks to you as do your entire Service and New Car Sales Teams at Joseph Toyota. Your satisfaction is important to us; we look forward to seeing you again!

July 24, 2021

My husband and I have purchased 3 vehicles from Joseph Toyota and we will never shop anywhere else. They are very helpful, straightforward and accommodating. We recommend them to everyone. More

by ANCURTIS26
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Jaeger, Jim Eldridge
Jul 26, 2021 -

Joseph Toyota of Cincinnati responded

We are thankful for your generous endorsement of Joseph Toyota and for your willingness to share your experiences with us and others. On behalf of Jim Eldridge, Jeff Jaeger, and all the members of your New Cars Sales Team, we extend our gratitude to you for continuing to choose Joseph Toyota for your automotive needs. We'll be here to serve you when the need arises. Thanks again!

July 24, 2021

Kyle was amazing. Was direct about the issue and got it fixed quickly. Stayed in communication too which was much appreciated. And he saved my water bottle that I left outside! More

by SBKOTZIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle
Jul 26, 2021 -

Joseph Toyota of Cincinnati responded

Thank you for this wonderful happy-ending story! Knowing that your entire Joseph Toyota Service Team, and Kyle especially, went the extra mile to provide you with great customer service is important to us. We value you and appreciate your service business. We hope you will come and see us again! Best wishes for a great day!

July 23, 2021

I called Toyota for an appointment for service on my RAV4. I got an appointment much sooner than expected. The techs were thorough and explained all the different maintenance checks that were done. I wa More

by HARPERDIANE1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2021 -

Joseph Toyota of Cincinnati responded

Diane, thanks for letting us know about your amazing appointment at Joseph Toyota Service! We're glad we could accommodate the appointment day and time you desired and provide you with great customer service while you were here. We appreciate your engaging comments and multi-star recommendation. Have a wonderful summer and thanks again for choosing Joseph Toyota Service!

July 22, 2021

Intake person was very friendly and was actually a bit curt however the checkout and person who retrieved my car made up for his attitude. More

by WHITMA10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
No Name to Provide
Jul 22, 2021 -

Joseph Toyota of Cincinnati responded

Thank you for sharing these details about your recent service experience. It appears the customer service at check-in needs a little polishing; however, we are glad to know that your experience ended on a happy note. We appreciate your patience and understanding, and thank you for your recommendation of Joseph Toyota. We look forward to serving you better in the future.

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