Back

Joseph Toyota of Cincinnati

Cincinnati, OH

4.6
1,500 Reviews
You're a Smart Shopper! You know what it takes to find a great deal on a New Car or quality used Used Car. Whether you're looking for the perfect new vehicle or a great deal on a Low Price Car or Low Mileage Car, you can be in-control as you use the Car Shopping Tools on this website to find the vehicle you want! Plus, you can check out the Current Online Specials and Promotions that change all the time!
Contact Dealership

9101 Colerain Ave

Cincinnati, OH

45251

Directions

By Type

Showing 1,500 reviews

August 12, 2021

The service is Joseph Toyota is consistently fantastic! They are always quick, efficient and so friendly. My car was done quickly!! And always returned to me clean!! More

by MARYTUBA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
“Kyle” in service
Aug 12, 2021 -

Joseph Toyota of Cincinnati responded

Thank you for this glowing critique of your experiences at Joseph Toyota Service. Kyle and all the members of your Service Team send their thanks and gratitude to you for acknowledging them here. They rely on your recommendation and appreciate the time you took to complete this review. We're looking forward to your next visit, Mary!

August 10, 2021

My oil change and tire rotation was done well and efficiently! I waited less than an hour for everything to get done. The staff was friendly and knowledgeable. More

by krista.leakas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2021 -

Joseph Toyota of Cincinnati responded

Thanks for this great review, Krista! We appreciate this detailed assessment of your Service Team's timely, courteous customer service. It was our pleasure to serve you; we look forward to your next visit. Thank you for choosing Joseph Toyota Service!

August 10, 2021

Quick, professional, friendlyDon is a likeable guy, Quick, professional, friendly Don is a likeable guy, easy to converse with and a good dude Open, clean facility, easy in and out Friendly ser More

by NEPHEW55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don
Aug 10, 2021 -

Joseph Toyota of Cincinnati responded

Your review is sweet music to our ears! Thank you for taking time to showcase your experience at Joseph Toyota and to let us know that you enjoyed your time with us. Come back and see us again!

August 09, 2021

Steve S. was a great salesman and the finance manager made the process very smooth and understanding. Very fair on price and The whole process was great More

by sethjessen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Strunk, Jeff Jaeger
Aug 09, 2021 -

Joseph Toyota of Cincinnati responded

Seth, thank you for your review and kind words for Steve! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Joseph Toyota of Cincinnati.

Aug 09, 2021 -

Joseph Toyota of Cincinnati responded

Seth, we're so happy that you found just the vehicle you were looking for at Joseph Toyota, and that Steve Strunk and Jeff Jaeger provided you with an excellent experience. Your entire Sales Team extends their gratitude for your recommendation and looks forward to serving you again. Thank you!

August 09, 2021

They have always done a good job with device for me here at Joseph Toyota. Price is on the higher side of things but you get what you pay for More

by MOCH_1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anderson
Aug 09, 2021 -

Joseph Toyota of Cincinnati responded

On behalf of your entire Joseph Toyota Service Team, we extend our thanks to you for this candid review and for your recommendation. We appreciate your business and support, and look forward to seeing you again. We'll be here for you!

August 09, 2021

They forgot to add oil back in after oil change. The add oil light came on after I got home & service center was closing (was put on hold for over eight minutes) so I had to go to another oil change place More

by LINDA.HARMON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : do no remember
Aug 09, 2021 -

Joseph Toyota of Cincinnati responded

Hello Linda, Thank you for your review. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. If it's possible to discuss your visit in more detail, please feel free to reach out to management directly.

August 08, 2021

Everything was done very efficiently. I like the people I had to work with. They were very helpful and nice. It was a very good experience. More

by KDOC32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Stackhouse
Aug 09, 2021 -

Joseph Toyota of Cincinnati responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

August 08, 2021

Everyone is friendly and courteous and the technicians are thorough. My car is always clean when I get it back and the wait is reasonable and comfortable. More

by ALINEKUHL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2021 -

Joseph Toyota of Cincinnati responded

Thank you so much for your excellent review, Aline! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Joseph Toyota of Cincinnati. Please don't hesitate to reach out if you need anything else.

August 07, 2021

Joe was nice and guided me through the process. He helped me set up my phone and showed me all the new features. Love this dealership! More

by HNHALL51
Customer Service
Recommend Dealer
Yes
Employees Worked With
Joe Schroeder
Aug 08, 2021 -

Joseph Toyota of Cincinnati responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Joe met your expectations. Thank you again for choosing Joseph Toyota of Cincinnati, we look forward to having you as one of our valued customers for many more years to come!

August 06, 2021

Overall good. The interaction with the registration check-in could be friendlier. I felt I was treated as a number & not a real person. I'm not sure they understand the definition of the word CUSTOMER! More

by dorisnelsonfrierson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2021 -

Joseph Toyota of Cincinnati responded

Doris, please accept our sincere apology for the lack of hospitality with which you were greeted upon arrival for Service. We appreciate that you brought this concern to our attention; we will look into the matter. Thank you for your patience and understanding. Your recommendation is important to us!

...
104
...