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Joseph Buick GMC

Cincinnati, OH

4.6
493 Reviews
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8700 Colerain Avenue

Cincinnati, OH

45251

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Showing 493 reviews

October 24, 2025

We have been happy with our former and current service. Ruben was helpful, knowledgeable and not pushy. We are very pleased with our purchase. Thank you. More

by beverlygary70
Recommend Dealer
Yes
Employees Worked With
Ruben Loaiza salesperson
Oct 24, 2025 -

Joseph Buick GMC responded

Thanks for sharing about your experience with Joseph Buick GMC. We appreciate your business and hope to see you again soon!

October 21, 2025

Always a pleasant experience, great service and friendly staff. I greatly recommend and will continue to have services done. More

by ZACHARYBOWLING55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Galbraith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2025 -

Joseph Buick GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 07, 2025

Great experience. Quick and efficient purchase. Appreciate everyone I worked with - very friendly and professional. More

by sblewis012
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2025 -

Joseph Buick GMC responded

Thanks for your feedback on your recent visit to Joseph Buick GMC. It's great to hear that we were able to assist you and that you had such a positive experience.

October 04, 2025

My car was serviced in a timely fashion. Employees are friendly and courteous. No complaints. More

by PATSFANS3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Galbraith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2025 -

Joseph Buick GMC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 03, 2025

Great experience! I live 2 hours from the dealership. The sales and finance team were able to put together a deal over the phone to save time. Once I came in the servi More

by a_dubb812
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Galbraith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I'shaun Casey
Oct 03, 2025 -

Joseph Buick GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Joseph Buick GMC. We look forward to having you as one of our valued customers for many more years to come!

October 03, 2025

Ishawn was amazing. From the time we entered the lot until we purchased our car, he handled our journey with care. He even called a few days later to check in and to mak More

by Sydney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Townsend
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ishawn - sales representative
Oct 04, 2025 -

Joseph Buick GMC responded

Sydney, it's fantastic to hear that Ishawn provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Joseph Buick GMC!

October 03, 2025

I've had a great experience with the dealership. From purchase to routine oil changes. Fair price for oil change and I don't have to worry about a loose oil plug. I had 3 bad experience with local o More

by DSMITH9712
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Galbraith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2025 -

Joseph Buick GMC responded

Thank you for choosing Joseph Buick GMC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 30, 2025

Second time I have had my oil changed and have a leak again tired of having to go back More

by DWISE12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Galbraith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry
Oct 03, 2025 -

Joseph Buick GMC responded

We're sorry to hear about your experience and would love to get to the bottom of it with you to see if there is something we can do to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

September 27, 2025

Wonderful Service Highly recommended them! You can always trust Joseph Buick GMC. Call them when you are ready More

by carmen.ramundo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Galbraith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2025 -

Joseph Buick GMC responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Joseph Buick GMC.

September 20, 2025

Went in for an oil change on June 11th, wanted weather stripping replaced on the driver's door. Was told that it needed to be ordered, should take a week and they would call. I called (left message) July More

by scott0865
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Farrell
Sep 24, 2025 -

Joseph Buick GMC responded

Hi Scott: We apologize for the experience you've had and the issues with communication. It's obviously not how we want this process to go for our customers. Can you please provide the contact information used for this purchase in order for us to look into this? We look forward to hearing from you soon.

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