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Joseph Buick GMC

Cincinnati, OH

Overview
Employees
Reviews
Vehicles
4.6
383 Reviews
Contact Dealership

8700 Colerain Avenue

Cincinnati, OH

45251

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Showing 383 reviews

December 21, 2024

Courtney in sales and Tommie & Vada in services have been great to work with during the sales process More

by KARIUKIX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick
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Dec 21, 2024 -

Joseph Buick GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Joseph Buick GMC. We look forward to having you as one of our valued customers for many more years to come!

December 19, 2024

great service timely repair friendly staff and very clean and well designed waiting are a for customers More

by MIN.SCULLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Fryman
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Dec 21, 2024 -

Joseph Buick GMC responded

Thanks for sharing about your experience with Joseph Buick GMC. We appreciate your business and hope to see you again soon!

December 13, 2024

Another job well done! I know my vehicles will always be taking Care of. Thanks so much More

by kangolhill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 15, 2024 -

Joseph Buick GMC responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Joseph Buick GMC, we look forward to having you as a valued customer for many years to come!

December 12, 2024

Installed shifter incorrectly. Got white paint on tire. Lent me faulty loaner that broke down. More

by SUSAN407
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Townsend
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 15, 2024 -

Joseph Buick GMC responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

December 07, 2024

This dealership was clean, efficient, and the employees were very courteous. The waiting room was bright and inviting with plenty of coffee. More

by ROWEJ1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember names
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Dec 08, 2024 -

Joseph Buick GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Joseph Buick GMC. We look forward to having you as one of our valued customers for many more years to come!

December 06, 2024

great attention to customers. well done with star", up date television selection". need newer magazines More

by jamesbraggs1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
terry
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Dec 06, 2024 -

Joseph Buick GMC responded

Thank you for your feedback, James. We appreciate your business and hope to see you again.

December 06, 2024

Always professional! ! Big smiles!!😁 plus making sure everything was done to my satisfaction!! 💯 Just awesome human beings!!❤️ More

by scottgrubb47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Services
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Dec 06, 2024 -

Joseph Buick GMC responded

Scott, thank you for choosing Joseph Buick GMC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 03, 2024

Typically great service, however yesterday they did not address the muffler sounding sound that occurs while driving the car More

by WDAVIS0028
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommie
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Dec 03, 2024 -

Joseph Buick GMC responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

December 03, 2024

Bought vehicle at night didn’t notice 3 of 4 tires were on their last legs brought car back new tires were installed ! More

by GODFATHER888
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Townsend
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas in service helped tremendously
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Dec 03, 2024 -

Joseph Buick GMC responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

December 01, 2024

Joseph Buick GMC is a good dealership to they customer they do a good job. More

by BEVERLY.CARLISLE1005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sevice Dept Assistant manager Ron..
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Dec 01, 2024 -

Joseph Buick GMC responded

We appreciate your business and this review. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, Beverly, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

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