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Joseph Buick GMC

Cincinnati, OH

Overview
Employees
Reviews
Vehicles
4.6
438 Reviews
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8700 Colerain Avenue

Cincinnati, OH

45251

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Showing 438 reviews

April 10, 2025

I. Have nothing bad to say about this dealership. They have always treated me great whenever I come in for service. I am very glad that I bought my car from there. More

by BRUCEWOODS1258
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Galbraith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2025 -

Joseph Buick GMC responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 10, 2025

Quick and efficient, actually finished sooner than expected. Answered all my questions promptly and relieved my concerns More

by DJCTBELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Galbraith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2025 -

Joseph Buick GMC responded

Thank you for choosing Joseph Buick GMC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 10, 2025

Recently brought my Yukon in for an oil change, recall, computer update. Scheduling was easy, and everyone was very polite. Tommie is a true asset to the dealership. More

by SECONDHANDPAWS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tommie
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Apr 11, 2025 -

Joseph Buick GMC responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 09, 2025

Thank you for making a pair of keys for my truck! Life savers, I appreciate it More

by JENHOWLAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Galbraith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 09, 2025 -

Joseph Buick GMC responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

April 03, 2025

Great service as always. Although they did forget to wash my car this time But I was in a bit of a hurry, so no big deal More

by MACKEFAMILY5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Galbraith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 03, 2025 -

Joseph Buick GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Joseph Buick GMC. We look forward to having you as one of our valued customers for many more years to come!

April 03, 2025

3rd car we purchased here. Not happy this time. Salesman not honest didn't state price for extra policy. Nothing explained very well. Overall unpleasant experience. More

by paulakmoeller
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dennis. Salz
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Apr 06, 2025 -

Joseph Buick GMC responded

Thank you, Paula, for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

April 02, 2025

Service was completed in time I was told it would be. Car was also washed which was an added bonus. More

by pottsgina7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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Apr 02, 2025 -

Joseph Buick GMC responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Joseph Buick GMC to be a positive one. Please don't hesitate to reach out if you need anything else.

March 28, 2025

The experience was very pleasant, professional and friendly. My car was clean afterwards and I would recommend them to all of my friends More

by BRENDAMCCOY477
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Galbraith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 28, 2025 -

Joseph Buick GMC responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Joseph Buick GMC, we look forward to having you as a valued customer for many years to come!

March 23, 2025

I am pleased with the service received on this visit from Joseph and will continue to have them service my vehicle. More

by KARI11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
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Mar 25, 2025 -

Joseph Buick GMC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

March 22, 2025

The staff and service is always excellent. They're always friendly and listen to you. More

by GSUEADKINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 25, 2025 -

Joseph Buick GMC responded

Thanks for sharing about your experience with Joseph Buick GMC. We appreciate your business and hope to see you again soon!

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