
Jordan Ford
Mishawaka, IN
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:30 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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I was very impressed and thankful for our salesman, Mike Gaffney. He, to me is what a car salesman should be. He never made me feel like I was wasting his time. I never felt pressured to buy anything. He w Gaffney. He, to me is what a car salesman should be. He never made me feel like I was wasting his time. I never felt pressured to buy anything. He was very kind to email me different cars he thought would be in the range that I had given him over the phone. He even called to check in. He was always very courteous and even stayed past closing time to ensure that I would be able to test drive both vehicles I was considering. He even took time to chat a bit after the sale was done and went the extra mile. I would very much recommend Jordan b/c I hold the same values that they hold, treat others like you would be treated and they understand that treating your customers right today means repeat and recommended business! Also, I would like to add that the lady in finance, I believe her name was Jessica, was fabulous. I brought my daughter in with me to sign the paperwork and she was patient and very kind in regards to her questions and comments. Thank you Jordan for figuring out that if your salesmen get paid no matter what kind of sale, if they even make a sale at all, that this helps ensure that my visit and my experience would be hassle free and I would never feel pressured to buy something I wasn't quite sure of. More
Tim is amazing and the Jordan Way wish no haggling is the best way to buy or lease a car. This is our 7th car with Jordan and we wouldn't want to go anywhere else. best way to buy or lease a car. This is our 7th car with Jordan and we wouldn't want to go anywhere else. More
This is the best purchasing experience ever. They created a comfortable environment for car purchasing and no hassle at all. They has been very friendly and very open with the price. Highly recommended!! a comfortable environment for car purchasing and no hassle at all. They has been very friendly and very open with the price. Highly recommended!! More
The people at Jordan Ford were great to work with. The overall experience was nothing short of phenomenal. We traded in a 07 Tahoe and got $3000 more from Jordan than the other dealership we were working overall experience was nothing short of phenomenal. We traded in a 07 Tahoe and got $3000 more from Jordan than the other dealership we were working with offered. A real pleasurable experience. I will definitely be buying my next vehicle from Jordan. More
I am a retired auto sales person. I at one time worked for harold meadow. So i have been around a lot sales people . I walked on your used lot to look at town car that you had at that time it was not fanc for harold meadow. So i have been around a lot sales people . I walked on your used lot to look at town car that you had at that time it was not fancy enough for my wife. At that time a young man Mike Gaffney introduced himself to me.He took down all information that he needed for four weeks he called twice a week at one point i told him we were looking at my neighbors De Ville Mike calls and said he got a De Ville in we came in and bought the vehichle before it went to detail shop .I now he a fairly new sales person Tood has to be a leader between Toods teachings and Mike foratude and personalty they make it a pleasur to buy a car. I also like the no pressur system it is so much better than beating a custmer up. More
Mike Gaffney listened and was patient. I told him this may be a long process because I had a certain criteria for him to meet. Less than two weeks after I met him he called and had my truck. First truck may be a long process because I had a certain criteria for him to meet. Less than two weeks after I met him he called and had my truck. First truck they brought in, I bought. He was great to work with. More
My wife and I have been leasing cars from Jordan Ford since we moved to the area nearly 18 years ago. We always use Jordan Ford for our maintenance on any Ford or non Ford we have owned during that time since we moved to the area nearly 18 years ago. We always use Jordan Ford for our maintenance on any Ford or non Ford we have owned during that time including a 1966 Studebaker! Jordan Ford has always created an environment of friendliness and trust in all departments and the Used Car Sales Department is no different. This was my first time buying a used car from Jordan Ford. However, from the time I identified several vehicles on their easy to navigate website I was interested in thru my trade-in inspection and pricing and the final sale and delivery, the process was completely open and up front with the expected air of of genuine caring and friendliness. I would not hesitate to recommend Mike Gaffney and Jordan Ford Used Car Sales Team to anyone looking for a vehicle. More
My husband and I have purchased vehicles from Jordan's in the past and we have always had wonderful service. Our last purchase of used Ford Taurus in May was, by far, our best experience. Primarily because o the past and we have always had wonderful service. Our last purchase of used Ford Taurus in May was, by far, our best experience. Primarily because of Mike Gaffney. He listened to our wants and needs and continued to keep us informed of vehicles as they became available. The whole process, from taking the car out for a test drive to making financial arrangements went very smoothly. We will definitely recommend Jordan's and in particular Mike Gaffney to our friends and family. More
My wife and I have bought several vehicles from Jordan in the past, but this last purchase was as smooth as ever. We walked in knowing what we wanted to get and Kathy and Dan helped us order it. We got a v the past, but this last purchase was as smooth as ever. We walked in knowing what we wanted to get and Kathy and Dan helped us order it. We got a very fair price on the truck and a very fair trade in value on my car. Everyone was a pleasure to work with and this was by far the best car buying experience of my life. There is no "B.S" and no headache when buying from Jordan, you know what your going to get and what your going to pay for it up front with no hassle. Would definitely recommend this dealership, Kathy Plake, and Dan Tack to anyone! More
I have purchased many cars over my lifetime and cannot remember experiencing as memorable, personable, and caring sales personal with which to work. The general manager, Todd, was a wonderful, "non- remember experiencing as memorable, personable, and caring sales personal with which to work. The general manager, Todd, was a wonderful, "non-pressuring" representative with a great personality. The same can be said for his assistant, Nick. Both were very helpful in achieving my goal of attaining the vehicle both myself and my fiance truly desired. My greatest respect goes to Mike Gaffney, my sales rep. He he is not only a great representative for the company, but truly cares about customer satisfaction. In addressing two specific issues (involving an "add-on" option and a second key), Mike went far beyond what would normally be expected. The sale had already been completed, the check written, but Mike went "beyond the call of duty" in handling these issues by using two separate days off to, on his own time, get these things taken care of. He picked up my vehicle from my workplace, got the work done, and returned the vehicle back to my workplace. I have been in sales for the greater part of my life--as a rep, manager, and trainer. I have found that a company can have a great product at the lowest price, but if the sales rep is not working in the best interest of the customer or does not show a genuine interest in the customer as a person (just interested in making a sale), the customer will go elsewhere to do business. Sales is a PEOPLE business, and the people that I met and worked with truly served me--both in a professional way as well as a personal way. I can conclude by saying that I will look forward to work with these same people should I need a vehicle in the future as well as recommend them to others. These three people are truly great representatives of Jordan Ford! More